Content, media and collaboration / Contact centre
CloudTalk
What CloudTalk publishes on cloudtalk.io, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Transparency 61/100 CBand C
Rank 2 of 9 in Contact centrecategory median 13checked 2026-09-02
5 gaps found: 5 criteria not found at the addresses we checked. 7 found5 not found0 not measured
Public transparency score, not a product or security rating.
Transparency labelsaas-ranking.com
CloudTalk
- A
- B
- C
- D
- E
- F
Published commitments6 of 9 found
- not foundData processing agreement×3
- foundSubprocessor list×3
- foundData location stated×3
- not foundStatus page with history×2
- foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
CloudTalk
- A
- B
- C
- D
- E
- F
Published commitments6 of 9 found
- not foundData processing agreement×3
- foundSubprocessor list×3
- foundData location stated×3
- not foundStatus page with history×2
- foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://cloudtalk.io/legal/dpa– reached, no match (HTTP 404)https://cloudtalk.io/dpa– reached, no match (HTTP 200)https://cloudtalk.io/legal/data-processing-agreement– reached, no match (HTTP 404)https://cloudtalk.io/data-processing-agreement– reached, no match (HTTP 404)https://cloudtalk.io/legal/data-processing-addendum– reached, no match (HTTP 404)https://cloudtalk.io/legal/gdpr– reached, no match (HTTP 404)https://cloudtalk.io/trust/dpa– reached, no match (HTTP 404)https://cloudtalk.io/privacy/dpa– reached, no match (HTTP 404)
Status page with history
weight 2 of 3No public status page found.
Checked 3 addresses on 2026-09-02.
Show the 3 addresses we checked
https://status.cloudtalk.io/– reached, no match (HTTP 200)https://cloudtalk.io/status– reached, no match (HTTP 404)https://cloudtalk.io.statuspage.io/– Could not be fetched: fetch failed.
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://cloudtalk.io/– third-party requests before any interaction: api.factors.ai, api.hubapi.com, app.factors.ai, app.introw.io, app.omniconvert.com, bzr.openai.com, bzrcdn.openai.com, cdn.cr-relay.com, cdn.drda.io, cdn.dreamdata.cloud, cdn.omniconvert.com, connect.facebook.net, cta-service-cms2.hubspot.com, forms.hscollectedforms.net, forms.hsforms.com, import-cdn.default.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hsadspixel.net, js.hscollectedforms.net, js.hubspot.com, pagead2.googlesyndication.com, perf-na1.hsforms.com, region1.google-analytics.com, track.hubspot.com, www.googletagmanager.com
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://cloudtalk.io/legal/sla– reached, no match (HTTP 404)https://cloudtalk.io/sla– reached, no match (HTTP 404)https://cloudtalk.io/legal/service-level-agreement– reached, no match (HTTP 404)https://cloudtalk.io/trust/sla– reached, no match (HTTP 404)https://cloudtalk.io/uptime– reached, no match (HTTP 404)https://cloudtalk.io/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://cloudtalk.io/.well-known/security.txt– reached, no match (HTTP 404)
Published evidence 7
Subprocessor list
weight 3 of 3The actual list is published, not just a promise to keep one.
Source: https://www.cloudtalk.io/sub-processors/ · checked 2026-09-02
Data location stated
weight 3 of 3The hosting location is stated on a public page.
Source: https://www.cloudtalk.io/privacy/ · checked 2026-09-02
Public pricing
weight 2 of 3Actual numbers on a public page.
Source: https://www.cloudtalk.io/pricing/ · checked 2026-09-02
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
Source: https://cloudtalk.io/ · checked 2026-09-02
Notice before subprocessors change
weight 2 of 3The vendor commits publicly to giving notice before the list changes.
Source: https://www.cloudtalk.io/sub-processors/ · checked 2026-09-02
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
Source: https://www.cloudtalk.io/security/ · checked 2026-09-02
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
Source: https://www.cloudtalk.io/privacy/ · checked 2026-09-02