SaaS Ranking

Named privacy contact in Customer communities

"Contact us" is not a privacy contact. A named officer or a dedicated address is.

6 of 18 vendors we measured here publish it, that is 33%. Last checked 2026-09-03.

33% here against 41% across every category we measure. Customer communities sits below the overall share for this criterion.

Back to Named privacy contact across all categories, or to Customer communities.

Published

A data protection officer or a dedicated privacy address is named.

VendorWhat we found
Bettermode https://bettermode.com/legal/privacy-policy
Discourse https://www.discourse.org/privacy
Heartbeat https://www.heartbeat.chat/legal/privacy
Hivebrite https://hivebrite.io/privacy-policy/
Rocket.Chat https://docs.rocket.chat/docs/privacy-policy
Zapnito https://zapnito.com/privacy-policy

No named privacy contact found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Chanty 7 addresses checked
Circle 7 addresses checked
Disciple 7 addresses checked
Flarum 7 addresses checked
Fleep 7 addresses checked
Flock 7 addresses checked
Forumbee 7 addresses checked
Guild 7 addresses checked
Higher Logic 7 addresses checked
NodeBB 7 addresses checked
Skool 7 addresses checked
XenForo 7 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Answerbase The vendor’s server blocked or rate-limited our crawler, so this was not measured.

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