Sales and marketing / Customer communities
Rocket.Chat
What Rocket.Chat publishes on rocket.chat, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Transparency 39/100 EBand E
Rank 3 of 7 in Customer communitiescategory median 30checked 2026-09-02
7 gaps found: 7 criteria not found at the addresses we checked. 5 found7 not found0 not measured
Public transparency score, not a product or security rating.
Transparency labelsaas-ranking.com
Rocket.Chat
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- foundData location stated×3
- foundStatus page with history×2
- not foundPublic pricing×2
- not foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
Rocket.Chat
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- foundData location stated×3
- foundStatus page with history×2
- not foundPublic pricing×2
- not foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://rocket.chat/legal/dpa– reached, no match (HTTP 404)https://rocket.chat/dpa– reached, no match (HTTP 404)https://rocket.chat/legal/data-processing-agreement– reached, no match (HTTP 404)https://rocket.chat/data-processing-agreement– reached, no match (HTTP 404)https://rocket.chat/legal/data-processing-addendum– reached, no match (HTTP 404)https://rocket.chat/legal/gdpr– reached, no match (HTTP 404)https://rocket.chat/trust/dpa– reached, no match (HTTP 404)https://rocket.chat/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
weight 3 of 3No subprocessor list found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://rocket.chat/legal/subprocessors– reached, no match (HTTP 404)https://rocket.chat/subprocessors– reached, no match (HTTP 404)https://rocket.chat/sub-processors– reached, no match (HTTP 404)https://rocket.chat/legal/sub-processors– reached, no match (HTTP 404)https://rocket.chat/trust/subprocessors– reached, no match (HTTP 404)https://rocket.chat/privacy/subprocessors– reached, no match (HTTP 404)https://rocket.chat/legal/subprocessor-list– reached, no match (HTTP 404)
Public pricing
weight 2 of 3No public pricing with figures found.
Checked 5 addresses on 2026-09-02.
Show the 5 addresses we checked
https://rocket.chat/pricing– reached and rendered, no matchhttps://rocket.chat/pricing/– reached, no match (HTTP 200)https://rocket.chat/plans– reached, no match (HTTP 200)https://rocket.chat/en/pricing– reached, no match (HTTP 404)https://rocket.chat/pricing-plans– reached, no match (HTTP 404)
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://rocket.chat/– third-party requests before any interaction: ad.doubleclick.net, ajax.googleapis.com, alb.reddit.com, analytics.twitter.com, api.github.com, aplo-evnt.com, assets.apollo.io, bat.bing.com, brunhild.challenges.cloudflare.com, buttons.github.io, cdn-api-weglot.com, cdn.prod.website-files.com, cdn.weglot.com, cdnjs.cloudflare.com, challenges.cloudflare.com, connect.facebook.net, ct.pinterest.com, d3e54v103j8qbb.cloudfront.net, fonts.googleapis.com, fonts.gstatic.com, googleads.g.doubleclick.net, insightcdn.net, ipapi.co, ipinfo.io, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hsadspixel.net, js.hsforms.net, ma.zoho.com, mh.zoho.com, player.vimeo.com, px.ads.linkedin.com, s.pinimg.com, sc.lfeeder.com, scripts.clarity.ms, snap.licdn.com, static.ads-twitter.com, t.clarity.ms, t.co, tools.refokus.com, tools.refokus.io, tr-rc.lfeeder.com, tr.lfeeder.com, ws.zoominfo.com, www.clarity.ms, www.facebook.com, www.google-analytics.com, www.google.com, www.google.de, www.googleoptimize.com, www.googletagmanager.com, www.redditstatic.com, www.zoho.com, xlxif7m3w5.execute-api.us-east-1.amazonaws.com
Notice before subprocessors change
weight 2 of 3No commitment to give notice before subprocessors change found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://rocket.chat/legal/subprocessors– reached, no match (HTTP 404)https://rocket.chat/subprocessors– reached, no match (HTTP 404)https://rocket.chat/sub-processors– reached, no match (HTTP 404)https://rocket.chat/legal/dpa– reached, no match (HTTP 404)https://rocket.chat/dpa– reached, no match (HTTP 404)https://rocket.chat/legal/data-processing-agreement– reached, no match (HTTP 404)https://rocket.chat/trust/subprocessors– reached, no match (HTTP 404)https://rocket.chat/legal/sub-processors– reached, no match (HTTP 404)
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://rocket.chat/legal/sla– reached, no match (HTTP 404)https://rocket.chat/sla– reached, no match (HTTP 404)https://rocket.chat/legal/service-level-agreement– reached, no match (HTTP 404)https://rocket.chat/trust/sla– reached, no match (HTTP 404)https://rocket.chat/uptime– reached, no match (HTTP 404)https://rocket.chat/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://rocket.chat/.well-known/security.txt– reached, no match (HTTP 404)
Published evidence 5
Data location stated
weight 3 of 3The hosting location is stated on a public page.
Source: https://docs.rocket.chat/docs/privacy-policy · checked 2026-09-02
Status page with history
weight 2 of 3A public status page with incident history.
Source: https://status.rocket.chat/ · checked 2026-09-02
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
Source: https://rocket.chat/ · checked 2026-09-02
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
Source: https://www.rocket.chat/platform/secure · checked 2026-09-02
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
Source: https://docs.rocket.chat/docs/privacy-policy · checked 2026-09-02