SaaS transparency ranking · Sales and marketing
Customer communities software
34 vendors · updated 2026-10-17 · 4 without enough data for a score
Community and membership platforms, ranked by what they publish about how they handle your data.
Public transparency score, not a product or security rating. Transparency means: published on the vendor's own site, readable without a login, found by us at the addresses we checked.
+5points above the median of every category we measure
- Customer communities22
- All categories17
- A0 0%
- B1 3%
- C2 7%
- D6 20%
- E4 13%
- F17 57%
- Data processing agreement7, filter to these
- Subprocessor list7, filter to these
- Data location stated8, filter to these
- Status page with history14, filter to these
- Band B1, filter to these
- Band C2, filter to these
-
1
Bettermodebettermode.comTransparency 83/100 BBand B
- Data processing agreement: found
- Subprocessor list: found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: found
9 found3 gapsGaps No third-party tracking before consent, Uptime SLA with a figure, +1Transparency alternatives
-
2
Higher Logichigherlogic.comTransparency 65/100 CBand C
- Data processing agreement: found
- Subprocessor list: found
- Data location stated: found
- Status page with history: found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: not found
6 found6 gapsGaps Public pricing, No third-party tracking before consent, +4Transparency alternatives
-
3
Circlecircle.soTransparency 61/100 CBand C
- Data processing agreement: found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: not found
6 found6 gapsGaps Subprocessor list, No third-party tracking before consent, +4Transparency alternatives
-
4
Discoursediscourse.orgTransparency 52/100 DBand D
- Data processing agreement: not found
- Subprocessor list: found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
6 found6 gapsGaps Data processing agreement, Status page with history, +4Transparency alternatives
-
5
Heartbeatheartbeat.chatTransparency 52/100 DBand D
- Data processing agreement: found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: found
6 found6 gapsGaps Subprocessor list, Data location stated, +4Transparency alternatives
-
6
Hivebritehivebrite.comTransparency 52/100 DBand D
- Data processing agreement: found
- Subprocessor list: found
- Data location stated: not found
- Status page with history: found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): found
- Notice before subprocessors change: found
- Named privacy contact: found
6 found6 gapsGaps Data location stated, Public pricing, +4Transparency alternatives
-
7
Mattermostmattermost.comTransparency 52/100 DBand D
- Data processing agreement: not found
- Subprocessor list: found
- Data location stated: found
- Status page with history: found
- Public pricing: not found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: found
6 found6 gapsGaps Data processing agreement, Public pricing, +4Transparency alternatives
-
8
Zapnitozapnito.comTransparency 43/100 DBand D
- Data processing agreement: not found
- Subprocessor list: found
- Data location stated: not found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Data location stated, +5Transparency alternatives
-
9
Zulipzulip.comTransparency 43/100 DBand D
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5Transparency alternatives
-
10
Flockflock.comTransparency 32/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not found
- Named privacy contact: not found
4 found7 gaps1 not measuredGaps Data processing agreement, Subprocessor list, +5Transparency alternatives
-
11
Fleepfleep.ioTransparency 30/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7Transparency alternatives
-
12
Rocket.Chatrocket.chatTransparency 26/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: not found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
4 found8 gapsGaps Data processing agreement, Subprocessor list, +6Transparency alternatives
-
13
Twisttwist.comTransparency 26/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): found
- Notice before subprocessors change: not found
- Named privacy contact: found
4 found8 gapsGaps Data processing agreement, Subprocessor list, +6Transparency alternatives
-
14
Matrixmatrix.orgTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): found
- Notice before subprocessors change: not found
- Named privacy contact: not found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7Transparency alternatives
-
15
Octopus Communityoctopuscommunity.comTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
16
Ryverryver.comTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7Transparency alternatives
-
17
Chantychanty.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
18
Forumbeeforumbee.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
19
Mastodonjoinmastodon.orgTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
20
Mighty Networksmightynetworks.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
21
Talkspirittalkspirit.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
22
Whallerwhaller.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
23
Wimiwimi-teamwork.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
24
Lemmyjoin-lemmy.orgTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
25
NodeBBnodebb.orgTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
26
Skoolskool.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
27
Flarumflarum.orgTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
28
Guildguild.coTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
29
Tribe Socialtribesocial.ioTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
30
XenForoxenforo.comTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
Answerbaseanswerbase.comNot enough data: 4 of 12 criteria measured, so no transparency score
- Data processing agreement: not measured
- Subprocessor list: not measured
- Data location stated: not measured
- Status page with history: not found
- Public pricing: not measured
- Certifications named: not found
- Uptime SLA with a figure: not measured
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
0 found4 gaps8 not measuredGaps Status page with history, HTTPS enforced with HSTS, +2
-
Discipledisciplemedia.comNot enough data: 7 of 12 criteria measured, so no transparency score
- Data processing agreement: found
- Subprocessor list: found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not measured
- Uptime SLA with a figure: not measured
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
2 found5 gaps5 not measuredGaps Data location stated, Status page with history, +3
-
phpBBphpbb.comNot enough data: 4 of 12 criteria measured, so no transparency score
- Data processing agreement: not measured
- Subprocessor list: not measured
- Data location stated: not measured
- Status page with history: not found
- Public pricing: not measured
- Certifications named: not measured
- Uptime SLA with a figure: not measured
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
1 found3 gaps8 not measuredGaps Status page with history, HTTPS enforced with HSTS, +1
-
Threema Workthreema.chNot enough data: 7 of 12 criteria measured, so no transparency score
- Data processing agreement: found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not measured
- No third-party tracking before consent: not measured
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
1 found6 gaps5 not measuredGaps Subprocessor list, Data location stated, +4
-
Tick 2 vendors to compare them. 0 of 2 selected 1 of 2 selected 2 of 2 selected More than 2 selected. A comparison sets 2 side by side.
Not in the ranking
We could not measure this product with our method, so it is listed here instead of being scored. This says something about our method, not about the vendor.
- Wickr – We followed this address on 2026-09-06 to https://aws.amazon.com/wickr/. Our domain-based checks could no longer isolate this product at its original address.
Narrow it down
Each of these lists the Customer communities vendors that meet one condition, with the source for each, and appears only where at least 8 of them meet it.
- Customer communities vendors with public pricing 17
- Customer communities vendors with a status page with history 14
- Customer communities vendors with a named privacy contact 10
This category, criterion by criterion
How this market does on each criterion, with its own share and how it compares with the rest.
- Data processing agreement
- Subprocessor list
- Data location stated
- Status page with history
- Public pricing
- Certifications named
- Uptime SLA with a figure
- HTTPS enforced with HSTS
- No third-party tracking before consent
- security.txt (RFC 9116)
- Notice before subprocessors change
- Named privacy contact
Every result links its source on the vendor page. A grey segment means we could not measure it, not that it is missing. See how we score.