SaaS Ranking

Notice before subprocessors change in Customer communities

A list is a snapshot. Art. 28(2) GDPR gives you a right to object, and that needs advance notice.

5 of 18 vendors we measured here publish it, that is 28%. Last checked 2026-09-03.

28% here against 10% across every category we measure. Customer communities sits above the overall share for this criterion.

Back to Notice before subprocessors change across all categories, or to Customer communities.

Published

The vendor commits publicly to giving notice before the list changes.

VendorWhat we found
Bettermode https://bettermode.com/legal/data-processing-agreement
Circle https://circle.so/dpa
Heartbeat https://www.heartbeat.chat/legal/dpa
Higher Logic https://www.higherlogic.com/legal/subprocessors/
Hivebrite https://hivebrite.io/legal/subprocessors/

No commitment to give notice before subprocessors change found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Chanty 8 addresses checked
Disciple 8 addresses checked
Discourse 8 addresses checked
Flarum 8 addresses checked
Fleep 8 addresses checked
Flock 8 addresses checked
Forumbee 8 addresses checked
Guild 8 addresses checked
NodeBB 8 addresses checked
Rocket.Chat 8 addresses checked
Skool 8 addresses checked
XenForo 8 addresses checked
Zapnito 8 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Answerbase The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Found something we missed? Tell us and the next run picks it up.