SaaS Ranking

Notice before subprocessors change in Customer communities

A list is a snapshot. Art. 28(2) GDPR gives you a right to object, and that needs advance notice.

6 of 30 companies we measured here publish it, that is 20%. Last checked 2026-10-18.

20% here against 10% across every category we measure. Customer communities sits above the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Notice before subprocessors change across all categories, or to Customer communities.

The evidence at a glance
  • Found6
  • Not found at checked addresses24
  • Not measured4

34 companies in total. Unmeasured companies are excluded from the published share.

Published

The vendor commits publicly to giving notice before the list changes.

VendorWhat we found
Bettermode https://bettermode.com/legal/data-processing-agreementChecked
Circle https://circle.so/dpaChecked
Heartbeat https://www.heartbeat.chat/legal/dpaChecked
Higher Logic https://www.higherlogic.com/legal/subprocessors/Checked
Hivebrite https://hivebrite.io/legal/subprocessors/Checked
Mattermost https://mattermost.com/subprocessors/Checked
No commitment to give notice before subprocessors change found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Chanty 8 addresses checkedChecked
Discourse 8 addresses checkedChecked
Flarum 8 addresses checkedChecked
Fleep 8 addresses checkedChecked
Flock 8 addresses checkedChecked
Forumbee 8 addresses checkedChecked
Guild 8 addresses checkedChecked
Lemmy 8 addresses checkedChecked
Mastodon 8 addresses checkedChecked
Matrix 8 addresses checkedChecked
Mighty Networks 8 addresses checkedChecked
NodeBB 8 addresses checkedChecked
Octopus Community 8 addresses checkedChecked
Rocket.Chat 8 addresses checkedChecked
Ryver 8 addresses checkedChecked
Skool 8 addresses checkedChecked
Talkspirit 8 addresses checkedChecked
Tribe Social 8 addresses checkedChecked
Twist 8 addresses checkedChecked
Whaller 8 addresses checkedChecked
Wimi 8 addresses checkedChecked
XenForo 8 addresses checkedChecked
Zapnito 8 addresses checkedChecked
Zulip 8 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Answerbase The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Disciple The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
phpBB The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Threema Work None of the addresses could be reached, so this was not measured.Checked

Other criteria in Customer communities

Notice before subprocessors change in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.