SaaS Ranking

Subprocessor list in Customer communities

Naming the actual subprocessors is what turns a privacy promise into something you can check.

6 of 18 vendors we measured here publish it, that is 33%. Last checked 2026-09-03.

33% here against 8% across every category we measure. Customer communities sits above the overall share for this criterion.

Back to Subprocessor list across all categories, or to Customer communities.

Published

The actual list is published, not just a promise to keep one.

VendorWhat we found
Bettermode https://bettermode.com/legal/subprocessors
Disciple https://www.disciple.community/
Discourse https://www.discourse.org/subprocessors
Higher Logic https://www.higherlogic.com/legal/subprocessors/
Hivebrite https://hivebrite.io/legal/subprocessors/
Zapnito https://zapnito.com/subprocessors

No subprocessor list found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Chanty 7 addresses checked
Circle 7 addresses checked
Flarum 7 addresses checked
Fleep 7 addresses checked
Flock 7 addresses checked
Forumbee 7 addresses checked
Guild 7 addresses checked
Heartbeat 7 addresses checked
NodeBB 7 addresses checked
Rocket.Chat 7 addresses checked
Skool 7 addresses checked
XenForo 7 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Answerbase The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Found something we missed? Tell us and the next run picks it up.