SaaS Ranking

Uptime SLA with a figure in Cloud hosting

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

8 of 35 companies we measured here publish it, that is 23%. Last checked 2026-10-16.

23% here against 3% across every category we measure. Cloud hosting sits above the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Cloud hosting.

The evidence at a glance
  • Found8
  • Not found at checked addresses27
  • Not measured2

37 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

VendorWhat we found
Aptible https://www.aptible.com/legal/service-level-agreementChecked
Bunny https://bunny.net/sla/Checked
Cloudways https://www.cloudways.com/en/resources/cloud-hosting-glossary/u/uptime/Checked
Exoscale https://www.exoscale.com/sla/Checked
Kinsta https://kinsta.com/legal/service-level-agreement/Checked
Scaleway https://www.scaleway.com/en/sla/Checked
Vercel https://vercel.com/legal/slaChecked
WP Engine https://wpengine.com/legal/slaChecked
No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
AccelByte Gaming Services 6 addresses checkedChecked
Beam 6 addresses checkedChecked
Clever Cloud 6 addresses checkedChecked
Cloudflare 6 addresses checkedChecked
Contabo 6 addresses checkedChecked
DigitalOcean 6 addresses checkedChecked
Fastly 6 addresses checkedChecked
Fly.io 6 addresses checkedChecked
Gcore 6 addresses checkedChecked
Heroku 6 addresses checkedChecked
Hetzner 6 addresses checkedChecked
IONOS Cloud 6 addresses checkedChecked
Koyeb 6 addresses checkedChecked
MacStadium Orka 6 addresses checkedChecked
Mittwald 6 addresses checkedChecked
Netlify 6 addresses checkedChecked
Northflank 6 addresses checkedChecked
OVHcloud 6 addresses checkedChecked
Railway 6 addresses checkedChecked
Render 6 addresses checkedChecked
Second Front Game Warden 6 addresses checkedChecked
T Cloud Public 6 addresses checkedChecked
Tensorlake 6 addresses checkedChecked
UpCloud 6 addresses checkedChecked
Upstash 6 addresses checkedChecked
Upsun 6 addresses checkedChecked
Val Town 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Akamai The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Vultr The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked

Other criteria in Cloud hosting

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.