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Exoscale: what they publish

exoscale.com · Cloud hosting · checked 2026-10-16

87/100ABand A

Rank 1 of 35 in Cloud hosting, where the median is 35.

Public transparency score, not a product or security rating. Latest check: 2026-10-16. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Exoscale

exoscale.com · Cloud hosting

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
A 87of 100 Rank 1 of 35

Published commitments8 of 9 found

Measured behaviour3 of 3 found

Checked 2026-10-16. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Exoscale has no such document.

Where Exoscale sits in Cloud hosting

  1. A1 3%
  2. B2 6%
  3. C2 6%
  4. D6 17%
  5. E14 40%
  6. F10 29%
35 vendors with a score; 2 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Exoscale is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Exoscale states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-10-16.

Show the 7 addresses we checked
  1. https://exoscale.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://exoscale.com/subprocessors – reached, no match (HTTP 404)
  3. https://exoscale.com/sub-processors – reached, no match (HTTP 404)
  4. https://exoscale.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://exoscale.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://exoscale.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://exoscale.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Cloud hosting: 3 of 35 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 11
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://www.exoscale.com/dpa/ · checked 2026-10-16

Across the market: Data processing agreement in Cloud hosting: 9 of 35 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording Switzerland, United States. This does not establish the company’s headquarters.
    Show the 2 exact wordings

    For example, data uploaded in one of our Swiss zones is stored in Switzerland only.

    Read at https://www.exoscale.com/security/

    However, if a customer is related to entities in the US or servers located in the US, the customer’s data may be subject to the USA Patriot Act.

    Read at https://www.exoscale.com/security/

Source: https://www.exoscale.com/security/ · checked 2026-10-16

Across the market: Data location stated in Cloud hosting: 11 of 35 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://exoscalestatus.com/ · checked 2026-10-16

Across the market: Status page with history in Cloud hosting: 17 of 36 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.exoscale.com/pricing/ · checked 2026-10-16

Across the market: Public pricing in Cloud hosting: 27 of 35 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31557600 seconds (365 days).
    Show the exact wording

    max-age=31557600; includeSubDomains; preload

    Read at https://exoscale.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=31557600; includeSubDomains; preload

    Read at https://exoscale.com/

    max-age=31557600; includeSubDomains; preload

    Read at https://exoscale.com/

Source: https://exoscale.com/ · checked 2026-10-16

Across the market: HTTPS enforced with HSTS in Cloud hosting: 26 of 37 companies

✓weight 2 of 3

No third-party requests before any interaction.

Source: https://exoscale.com/ · checked 2026-10-16

Across the market: No third-party tracking before consent in Cloud hosting: 5 of 37 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.exoscale.com/dpa/ · checked 2026-10-16

Across the market: Notice before subprocessors change in Cloud hosting: 9 of 35 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page BSI C5 (not counted: the sentence does not carry it), FedRAMP (not counted: the sentence does not carry it), HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 5 exact wordings

    Compliance GDPR European Union data protection law Swiss FDPA Swiss federal act on data protection BSI C5 German cloud computing security criteria ISO 27001 Information security management system Comm...

    Read at https://www.exoscale.com/security/

    maps to the following selected frameworks: COBIT HIPAA / HITECH Act ISO/IEC 27001-2005 NISTSP800-53 FedRAMP PCI DSSv2.0 BITS Shared Assessments GAPP Roles and responsibilities Roles and responsibiliti...

    Read at https://www.exoscale.com/security/

    1, having completed our Cloud Control Matrix which maps to the following selected frameworks: COBIT HIPAA / HITECH Act ISO/IEC 27001-2005 NISTSP800-53 FedRAMP PCI DSSv2.0 BITS Shared Assessments GAPP....

    Read at https://www.exoscale.com/security/

    law Swiss FDPA Swiss federal act on data protection BSI C5 German cloud computing security criteria ISO 27001 Information security management system Commitments Security How we secure the platform Dat...

    Read at https://www.exoscale.com/security/

    Payment information We rely on two services which are PCI-DSS for processing payments: Adyen which processes credit cards.

    Read at https://www.exoscale.com/security/

Source: https://www.exoscale.com/security/ · checked 2026-10-16

Across the market: Certifications named in Cloud hosting: 16 of 36 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.99 %.
    Show the exact wording

    Our service-level agreements guarantee 99.95% to 99.99% uptime depending on the service, across all European zones , with transparent availability metrics

    Read at https://www.exoscale.com/sla/

Source: https://www.exoscale.com/sla/ · checked 2026-10-16

Across the market: Uptime SLA with a figure in Cloud hosting: 8 of 35 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://www.exoscale.com/.well-known/security.txt · checked 2026-10-16

Across the market: security.txt (RFC 9116) in Cloud hosting: 17 of 35 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.exoscale.com/privacy/ · checked 2026-10-16

Across the market: Named privacy contact in Cloud hosting: 20 of 35 companies

History

100 0 2026-10-09: 87 of 1002026-10-16: 87 of 100 2026-10-09 2026-10-16
Score over the last 2 runs we measured Exoscale in: 87 (2026-10-09), 87 (2026-10-16).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Exoscale

11 found · 1 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-16.

Investigate 1 open evidence questions
  1. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check

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