SaaS Ranking

Uptime SLA with a figure in Endpoint management and security

"High availability" is marketing. "99.9 %" is a commitment.

10% here against 12% across every category we measure. Endpoint management and security sits below the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to Endpoint management and security.

Published

An availability commitment with a figure.

VendorWhat we found
Addigy https://addigy.com/legal/sla/
Automox https://www.automox.com/legal/service-level-agreement
Malwarebytes https://www.malwarebytes.com/blog/news/2022/08/slack-flaw-exposed-users-hashed-passwords

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
42Gears 6 addresses checked
Action1 6 addresses checked
AirDroid Business 6 addresses checked
Applivery 6 addresses checked
baramundi 6 addresses checked
Bitdefender 6 addresses checked
CrowdStrike 6 addresses checked
Datto 6 addresses checked
ESET 6 addresses checked
Esper 6 addresses checked
Faronics 6 addresses checked
Fleet 6 addresses checked
Hexnode 6 addresses checked
Iru 6 addresses checked
Jamf 6 addresses checked
Kaseya 6 addresses checked
Level 6 addresses checked
Miradore 6 addresses checked
Mosyle 6 addresses checked
NinjaOne 6 addresses checked
Pulseway 6 addresses checked
Scalefusion 6 addresses checked
SentinelOne 6 addresses checked
SimpleMDM 6 addresses checked
Sophos 6 addresses checked
Syncro 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Atera The vendor’s server blocked or rate-limited our crawler, so this was not measured.

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