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Bitdefender: what they publish

bitdefender.com · Endpoint management and security · checked 2026-10-15

Not enough data: 8 of 12 criteria measured, so no transparency score

Public transparency score, not a product or security rating. Latest check: 2026-10-15. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

1 day since the newest dated result, 1 since the oldest. 8 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Bitdefender

bitdefender.com · Endpoint management and security

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
Not enough data8 of 12 measured, no score

Published commitments1 of 5 found, 4 not measured

Measured behaviour1 of 3 found

Checked 2026-10-15. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating. We could measure 8 of 12 criteria, which is below our threshold, so there is no rank. That is a statement about our measurement, not about Bitdefender.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Bitdefender has no such document.

What Bitdefender states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-15.

Show the 8 addresses we checked
  1. https://bitdefender.com/legal/dpa – reached, no match (HTTP 404)
  2. https://bitdefender.com/dpa – reached, no match (HTTP 404)
  3. https://bitdefender.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://bitdefender.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://bitdefender.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://bitdefender.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://bitdefender.com/trust/dpa – reached, no match (HTTP 404)
  8. https://bitdefender.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Endpoint management and security: 9 of 40 companies

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-10-15.

Show the 7 addresses we checked
  1. https://bitdefender.com/legal/subprocessors – blocked or unavailable (HTTP 403)
  2. https://bitdefender.com/subprocessors – blocked or unavailable (HTTP 403)
  3. https://bitdefender.com/sub-processors – reached, no match (HTTP 404)
  4. https://bitdefender.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://bitdefender.com/trust/subprocessors – blocked or unavailable (HTTP 403)
  6. https://bitdefender.com/privacy/subprocessors – blocked or unavailable (HTTP 403)
  7. https://bitdefender.com/legal/subprocessor-list – blocked or unavailable (HTTP 403)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Endpoint management and security: 5 of 40 companies

✗

Data location: where they say data is hosted

weight 3 of 3

No statement about data location found.

Checked 7 addresses on 2026-10-15.

Show the 7 addresses we checked
  1. https://bitdefender.com/security – reached, no match (HTTP 200)
  2. https://bitdefender.com/trust – reached, no match (HTTP 404)
  3. https://bitdefender.com/legal/privacy – reached, no match (HTTP 404)
  4. https://bitdefender.com/privacy – reached, no match (HTTP 404)
  5. https://bitdefender.com/privacy-policy – reached, no match (HTTP 404)
  6. https://bitdefender.com/compliance – reached, no match (HTTP 404)
  7. https://bitdefender.com/legal/privacy-policy – reached, no match (HTTP 404)

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Across the market: Data location stated in Endpoint management and security: 10 of 39 companies

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-15.

Show the 3 addresses we checked
  1. https://status.bitdefender.com/ – The name "status.bitdefender.com" could not be resolved.
  2. https://bitdefender.com/status – reached, no match (HTTP 404)
  3. https://bitdefender.com.statuspage.io/ – Could not be fetched: fetch failed.

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Across the market: Status page with history in Endpoint management and security: 10 of 39 companies

✗

HTTPS enforced with HSTS

weight 2 of 3

No enforced HTTPS with HSTS found.

Checked 2 addresses on 2026-10-15.

Show the 2 addresses we checked
  1. http://bitdefender.com/ – redirects to https://bitdefender.com/
  2. https://bitdefender.com/ – no HSTS header

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Across the market: HTTPS enforced with HSTS in Endpoint management and security: 29 of 41 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

  • Third-party hosts we saw on the first load 1 cloudflare.com.
    Show the exact wording

    brunhild.challenges.cloudflare.com, challenges.cloudflare.com

    Read at https://bitdefender.com/

Checked 1 address on 2026-10-15.

Show the 1 address we checked
  1. https://bitdefender.com/ – third-party requests before any interaction: brunhild.challenges.cloudflare.com, challenges.cloudflare.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Endpoint management and security: 1 of 41 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 2
✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page Cyber Essentials (not counted: the sentence does not carry it), HIPAA (not counted: the sentence does not carry it), ISO 9001 (unclear from the sentence), ISO/IEC 27001 (unclear from the sentence), ISO/IEC 27017 (unclear from the sentence), ISO/IEC 27018 (not counted: the sentence does not carry it), SOC 2 Type II (unclear from the sentence). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 7 exact wordings

    O 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD311/2022 HIGH ACN HIPAA Cyber Essentials GDPR DORA NIS2 Documents All Public Private Get access Bulk download REPORTS Europe...

    Read at https://trust.bitdefender.com/

    015 ISO 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD311/2022 HIGH ACN HIPAA Cyber Essentials GDPR DORA NIS2 Documents All Public Private Get access Bulk download REPORTS....

    Read at https://trust.bitdefender.com/

    Compliance SOC 2 Type 2 ISO 9001:2015 ISO 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD311/2022 HIGH AC

    Read at https://trust.bitdefender.com/

    Compliance SOC 2 Type 2 ISO 9001:2015 ISO 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD311/2022 HIGH ACN HIPAA Cyber Essentials GDPR DORA

    Read at https://trust.bitdefender.com/

    Compliance SOC 2 Type 2 ISO 9001:2015 ISO 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD311/2022 HIGH ACN HIPAA Cyber Essentials GDPR DORA NIS2 Documents All

    Read at https://trust.bitdefender.com/

    Compliance SOC 2 Type 2 ISO 9001:2015 ISO 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD311/2022 HIGH ACN HIPAA Cyber Essentials GDPR DORA NIS2 Documents All Public Private...

    Read at https://trust.bitdefender.com/

    Compliance SOC 2 Type 2 ISO 9001:2015 ISO 14001:2015 ISO/IEC 27001:2022 ISO/IEC 27017:2015 ISO/IEC 27018:2019 ENS RD

    Read at https://trust.bitdefender.com/

Source: https://trust.bitdefender.com/ · checked 2026-10-15

Across the market: Certifications named in Endpoint management and security: 20 of 40 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://bitdefender.com/.well-known/security.txt · checked 2026-10-15

Across the market: security.txt (RFC 9116) in Endpoint management and security: 12 of 38 companies

Not measured by us 4
–

Public pricing with figures

weight 2 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 5 addresses we checked
  1. https://bitdefender.com/pricing – reached, no match (HTTP 404)
  2. https://bitdefender.com/pricing/ – reached, no match (HTTP 404)
  3. https://bitdefender.com/plans – reached, no match (HTTP 404)
  4. https://bitdefender.com/en/pricing – excluded by robots.txt
  5. https://bitdefender.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Endpoint management and security: 20 of 38 companies

–

Notice before subprocessors change

weight 2 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 8 addresses we checked
  1. https://bitdefender.com/legal/subprocessors – blocked or unavailable (HTTP 429)
  2. https://bitdefender.com/subprocessors – blocked or unavailable (HTTP 429)
  3. https://bitdefender.com/sub-processors – blocked or unavailable (HTTP 429)
  4. https://bitdefender.com/legal/dpa – blocked or unavailable (HTTP 429)
  5. https://bitdefender.com/dpa – blocked or unavailable (HTTP 429)
  6. https://bitdefender.com/legal/data-processing-agreement – blocked or unavailable (HTTP 429)
  7. https://bitdefender.com/trust/subprocessors – blocked or unavailable (HTTP 429)
  8. https://bitdefender.com/legal/sub-processors – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Endpoint management and security: 8 of 39 companies

–

Uptime SLA with a figure

weight 1 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 6 addresses we checked
  1. https://bitdefender.com/legal/sla – blocked or unavailable (HTTP 429)
  2. https://bitdefender.com/sla – blocked or unavailable (HTTP 429)
  3. https://bitdefender.com/legal/service-level-agreement – blocked or unavailable (HTTP 429)
  4. https://bitdefender.com/trust/sla – blocked or unavailable (HTTP 429)
  5. https://bitdefender.com/uptime – blocked or unavailable (HTTP 429)
  6. https://bitdefender.com/legal/uptime-sla – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Endpoint management and security: 2 of 39 companies

–

Named privacy contact (DPO or privacy address)

weight 1 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 7 addresses we checked
  1. https://bitdefender.com/legal/privacy – blocked or unavailable (HTTP 429)
  2. https://bitdefender.com/privacy – blocked or unavailable (HTTP 429)
  3. https://bitdefender.com/privacy-policy – blocked or unavailable (HTTP 429)
  4. https://bitdefender.com/legal/privacy-policy – blocked or unavailable (HTTP 429)
  5. https://bitdefender.com/legal/privacy-notice – blocked or unavailable (HTTP 429)
  6. https://bitdefender.com/trust/privacy – blocked or unavailable (HTTP 429)
  7. https://bitdefender.com/datenschutz – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: Named privacy contact in Endpoint management and security: 18 of 39 companies

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Bitdefender

2 found · 6 not found · 4 not measured across 12 public checks.

8 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-15.

Investigate 10 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  4. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  5. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  6. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  7. HTTPS enforced with HSTS

    How is HTTPS enforced on the product and sign-in domains we will use? Please distinguish those domains from the public website.

    Inspect this check
  8. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  9. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check
  10. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

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