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Neon: what they publish

neon.tech · Data warehouses and databases · checked 2026-10-16

61/100CBand C

Rank 4 of 42 in Data warehouses and databases, where the median is 35.

Public transparency score, not a product or security rating. Latest check: 2026-10-16. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

3 days since the newest dated result, 3 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Neon

neon.tech · Data warehouses and databases

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 61of 100 Rank 4 of 42

Published commitments7 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-16. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Neon has no such document.

Where Neon sits in Data warehouses and databases

  1. A0 0%
  2. B2 5%
  3. C7 17%
  4. D6 14%
  5. E15 36%
  6. F12 29%
42 vendors with a score; 3 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Neon is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Neon states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-16.

Show the 8 addresses we checked
  1. https://neon.tech/legal/dpa – reached, no match (HTTP 404)
  2. https://neon.tech/dpa – reached, no match (HTTP 200)
  3. https://neon.tech/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://neon.tech/data-processing-agreement – reached, no match (HTTP 404)
  5. https://neon.tech/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://neon.tech/legal/gdpr – reached, no match (HTTP 404)
  7. https://neon.tech/trust/dpa – reached, no match (HTTP 404)
  8. https://neon.tech/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Data warehouses and databases: 14 of 42 companies

✗

Data location: where they say data is hosted

weight 3 of 3

No statement about data location found.

Checked 7 addresses on 2026-10-16.

Show the 7 addresses we checked
  1. https://neon.tech/security – reached, no match (HTTP 200)
  2. https://neon.tech/trust – reached, no match (HTTP 200)
  3. https://neon.tech/legal/privacy – reached, no match (HTTP 404)
  4. https://neon.tech/privacy – reached, no match (HTTP 404)
  5. https://neon.tech/privacy-policy – reached, no match (HTTP 200)
  6. https://neon.tech/compliance – reached, no match (HTTP 404)
  7. https://neon.tech/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in Data warehouses and databases: 8 of 42 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://neon.tech/ – third-party requests before any interaction: cdn.neonapi.io, neon.com, neonapi.io, www.databricks.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Data warehouses and databases: 2 of 44 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://neon.tech/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Data warehouses and databases: 14 of 41 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.databricks.com/legal/databricks-subprocessors · checked 2026-10-16

Across the market: Subprocessor list in Data warehouses and databases: 9 of 42 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://neonstatus.com/ · checked 2026-10-16

Across the market: Status page with history in Data warehouses and databases: 12 of 43 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://neon.com/pricing · checked 2026-10-16

Across the market: Public pricing in Data warehouses and databases: 33 of 43 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000

    Read at https://neon.tech/

Source: https://neon.tech/ · checked 2026-10-16

Across the market: HTTPS enforced with HSTS in Data warehouses and databases: 37 of 45 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.databricks.com/legal/databricks-subprocessors · checked 2026-10-16

Across the market: Notice before subprocessors change in Data warehouses and databases: 13 of 42 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page FedRAMP (not counted: the sentence does not carry it), HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), ISO/IEC 27701 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it), SOC 2, SOC 2 Type II. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 7 exact wordings

    structure Data Hosting Neon’s infrastructure runs on AWS and Azure, certified for SOC 2, ISO 27001, FedRAMP, PCI-DSS, HIPAA, and other global security standards.

    Read at https://neon.com/security

    United States Health Insurance Portability and Accountability Act of 1996 (HIPAA) Neon has achieved HIPAA compliance to support customers handling protected health information (PHI

    Read at https://neon.com/security

    ISO/IEC 27001:2022 & ISO/IEC 27701:2019 Neon undergoes annual ISO/IEC 27001:2022 and ISO/IEC 27701:2019 audits fo

    Read at https://neon.com/security

    ISO/IEC 27001:2022 & ISO/IEC 27701:2019 Neon undergoes annual ISO/IEC 27001:2022 and ISO/IEC 27701:2019 audits for its security and pr

    Read at https://neon.com/security

    Data Hosting Neon’s infrastructure runs on AWS and Azure, certified for SOC 2, ISO 27001, FedRAMP, PCI-DSS, HIPAA, and other global security standards.

    Read at https://neon.com/security

    The SOC 3 report, a public summary of our SOC 2 compliance, is available without an NDA in the Trust Center .

    Read at https://neon.com/security

    Compliance Frameworks SOC 2 Type II Neon undergoes annual SOC 2 Type II audits performed by accredited independent third party

    Read at https://neon.com/security

Source: https://neon.com/security · checked 2026-10-16

Across the market: Certifications named in Data warehouses and databases: 26 of 42 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.95 %.
    Show the exact wording

    Monthly Uptime Percentage Service Credit Less than 99.95% but greater than or equal to 99.0% 10% Less than 99.0% but greater than or equal to 98.0% 15% Less

    Read at https://neon.com/sla

Source: https://neon.com/sla · checked 2026-10-16

Across the market: Uptime SLA with a figure in Data warehouses and databases: 9 of 41 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.databricks.com/legal/privacynotice · checked 2026-10-16

Across the market: Named privacy contact in Data warehouses and databases: 22 of 42 companies

History

100 0 2026-10-09: 61 of 1002026-10-16: 61 of 100 2026-10-09 2026-10-16
Score over the last 2 runs we measured Neon in: 61 (2026-10-09), 61 (2026-10-16).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Neon

8 found · 4 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-16.

Investigate 4 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  3. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  4. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.