SaaS Ranking

Uptime SLA with a figure in Data warehouses and databases

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

9 of 41 companies we measured here publish it, that is 22%. Last checked 2026-10-17.

22% here against 3% across every category we measure. Data warehouses and databases sits above the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Data warehouses and databases.

The evidence at a glance
  • Found9
  • Not found at checked addresses32
  • Not measured4

45 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

VendorWhat we found
Aiven https://aiven.io/slaChecked
DoubleCloud https://double.cloud/legal/sla/Checked
Dragonfly https://www.dragonflydb.io/slaChecked
Neon https://neon.com/slaChecked
PlanetScale https://planetscale.com/legal/planetscale-service-level-agreementChecked
Prisma https://www.prisma.io/legal/slaChecked
Supabase https://supabase.com/slaChecked
Tiger Data https://www.tigerdata.com/legal/service-level-agreementChecked
Weaviate https://weaviate.io/slaChecked
No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
ClickHouse 6 addresses checkedChecked
CockroachDB 6 addresses checkedChecked
Convex 6 addresses checkedChecked
Crunchy Data 6 addresses checkedChecked
Databricks 6 addresses checkedChecked
Dremio 6 addresses checkedChecked
EDB 6 addresses checkedChecked
Exasol 6 addresses checkedChecked
Firebolt 6 addresses checkedChecked
Gel 6 addresses checkedChecked
Instaclustr 6 addresses checkedChecked
Materialize 6 addresses checkedChecked
MongoDB Atlas 6 addresses checkedChecked
MotherDuck 6 addresses checkedChecked
Nile 6 addresses checkedChecked
Percona 6 addresses checkedChecked
PingCAP TiDB Cloud 6 addresses checkedChecked
Qdrant 6 addresses checkedChecked
Redis 6 addresses checkedChecked
ScyllaDB 6 addresses checkedChecked
SingleStore 6 addresses checkedChecked
Snowflake 6 addresses checkedChecked
StarRocks 6 addresses checkedChecked
SurrealDB 6 addresses checkedChecked
Teradata 6 addresses checkedChecked
Tinybird 6 addresses checkedChecked
Turso 6 addresses checkedChecked
Ubicloud 6 addresses checkedChecked
Vertica 6 addresses checkedChecked
Xata 6 addresses checkedChecked
Yellowbrick 6 addresses checkedChecked
YugabyteDB 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Couchbase The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Cybertec The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
InfluxData The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.Checked
QuestDB The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.Checked

Other criteria in Data warehouses and databases

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.