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Docsumo: what they publish

docsumo.com · Document AI and data capture · checked 2026-10-13

52/100DBand D

Rank 7 of 40 in Document AI and data capture, where the median is 22.

Public transparency score, not a product or security rating. Latest check: 2026-10-13. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

6 days since the newest dated result, 6 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Docsumo

docsumo.com · Document AI and data capture

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 52of 100 Rank 7 of 40

Published commitments5 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-13. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Docsumo has no such document.

Where Docsumo sits in Document AI and data capture

  1. A0 0%
  2. B0 0%
  3. C6 15%
  4. D4 10%
  5. E7 18%
  6. F23 58%
40 vendors with a score. Bands have fixed thresholds, see how the score works.

The band of Docsumo is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Docsumo states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-13.

Show the 8 addresses we checked
  1. https://docsumo.com/legal/dpa – reached, no match (HTTP 404)
  2. https://docsumo.com/dpa – reached, no match (HTTP 404)
  3. https://docsumo.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://docsumo.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://docsumo.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://docsumo.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://docsumo.com/trust/dpa – reached, no match (HTTP 404)
  8. https://docsumo.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Document AI and data capture: 6 of 39 companies

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-13.

Show the 3 addresses we checked
  1. https://status.docsumo.com/ – reached, no match (HTTP 200)
  2. https://docsumo.com/status – reached, no match (HTTP 404)
  3. https://docsumo.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Document AI and data capture: 10 of 40 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-13.

Show the 5 addresses we checked
  1. https://docsumo.com/pricing – reached and rendered, no match
  2. https://docsumo.com/pricing/ – reached, no match (HTTP 200)
  3. https://docsumo.com/plans – reached, no match (HTTP 404)
  4. https://docsumo.com/en/pricing – reached, no match (HTTP 404)
  5. https://docsumo.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Document AI and data capture: 20 of 40 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

  • Third-party hosts we saw on the first load 3 google-analytics.com, googlesyndication.com, googletagmanager.com.
    Show the 3 exact wordings

    region1.google-analytics.com

    Read at https://docsumo.com/

    pagead2.googlesyndication.com

    Read at https://docsumo.com/

    www.googletagmanager.com

    Read at https://docsumo.com/

Checked 1 address on 2026-10-13.

Show the 1 address we checked
  1. https://docsumo.com/ – third-party requests before any interaction: pagead2.googlesyndication.com, region1.google-analytics.com, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Document AI and data capture: 1 of 40 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-13.

Show the 6 addresses we checked
  1. https://docsumo.com/legal/sla – reached, no match (HTTP 404)
  2. https://docsumo.com/sla – reached, no match (HTTP 404)
  3. https://docsumo.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://docsumo.com/trust/sla – reached, no match (HTTP 404)
  5. https://docsumo.com/uptime – reached, no match (HTTP 404)
  6. https://docsumo.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Document AI and data capture: 1 of 40 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-13.

Show the 1 address we checked
  1. https://docsumo.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Document AI and data capture: 6 of 40 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.docsumo.com/subprocessors · checked 2026-10-13

Across the market: Subprocessor list in Document AI and data capture: 6 of 40 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording Australia, European Union, Frankfurt, India, London, Mumbai, Sydney, United Kingdom, United States, us-east, Virginia. This does not establish the company’s headquarters.
    Show the 11 exact wordings

    Docsumo runs on Amazon Web Services and Google Cloud, and your data can be hosted in regions in the US (N. Virginia and Ohio), the EU (Frankfurt), the UK (London), India (Mumbai), Australia (Sydney) a...

    Read at https://www.docsumo.com/security

    You choose the region where your data is hosted: United States N. Virginia us-east-1 United States Ohio us-east-2 European Union Frankfurt eu-central-1 United Kingdom London eu-west-2 India Mumbai ap-...

    Read at https://www.docsumo.com/security

    You choose the region where your data is hosted: United States N. Virginia us-east-1 United States Ohio us-east-2 European Union Frankfurt eu-central-1 United Kingdom London eu-west-2 India Mumbai ap-...

    Read at https://www.docsumo.com/security

    Docsumo runs on Amazon Web Services and Google Cloud, and your data can be hosted in regions in the US (N. Virginia and Ohio), the EU (Frankfurt), the UK (London), India (Mumbai), Australia (Sydney) a...

    Read at https://www.docsumo.com/security

    Docsumo runs on Amazon Web Services and Google Cloud, and your data can be hosted in regions in the US (N. Virginia and Ohio), the EU (Frankfurt), the UK (London), India (Mumbai), Australia (Sydney) a...

    Read at https://www.docsumo.com/security

    Docsumo runs on Amazon Web Services and Google Cloud, and your data can be hosted in regions in the US (N. Virginia and Ohio), the EU (Frankfurt), the UK (London), India (Mumbai), Australia (Sydney) a...

    Read at https://www.docsumo.com/security

    Docsumo runs on Amazon Web Services and Google Cloud, and your data can be hosted in regions in the US (N. Virginia and Ohio), the EU (Frankfurt), the UK (London), India (Mumbai), Australia (Sydney) a...

    Read at https://www.docsumo.com/security

    You choose the region where your data is hosted: United States N. Virginia us-east-1 United States Ohio us-east-2 European Union Frankfurt eu-central-1 United Kingdom London eu-west-2 India Mumbai ap-...

    Read at https://www.docsumo.com/security

    AI model APIs used in the waterfall Anthropic, PBC (USA, EU) OpenAI OpCo, LLC (USA, EU) Both are listed on our public subprocessor list , with AWS and Google Cloud for hosting and AI services.

    Read at https://www.docsumo.com/security

    You choose the region where your data is hosted: United States N. Virginia us-east-1 United States Ohio us-east-2 European Union Frankfurt eu-central-1 United Kingdom London eu-west-

    Read at https://www.docsumo.com/security

    You choose the region where your data is hosted: United States N. Virginia us-east-1 United States Ohio us-east-2 European Union Frankfurt eu-central-1 United Kingdom London

    Read at https://www.docsumo.com/security

Source: https://www.docsumo.com/security · checked 2026-10-13

Across the market: Data location stated in Document AI and data capture: 15 of 39 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://docsumo.com/
  • HSTS options includeSubDomains.
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://docsumo.com/

Source: https://docsumo.com/ · checked 2026-10-13

Across the market: HTTPS enforced with HSTS in Document AI and data capture: 27 of 40 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.docsumo.com/subprocessors · checked 2026-10-13

Across the market: Notice before subprocessors change in Document AI and data capture: 6 of 40 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), SOC 2, SOC 2 Type II (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 4 exact wordings

    Security and Trust: SOC 2 Type 2, ISO 27001, HIPAA, GDPR | Docsumo Skip to content Platform One platform to classify, extract, check and route documen

    Read at https://www.docsumo.com/security

    Security and Trust: SOC 2 Type 2, ISO 27001, HIPAA, GDPR | Docsumo Skip to content Platform One platform to classify, extract, check and route

    Read at https://www.docsumo.com/security

    Docsumo received its first SOC 2 report in 2021.

    Read at https://www.docsumo.com/security

    Security and Trust: SOC 2 Type 2, ISO 27001, HIPAA, GDPR | Docsumo Skip to content Platform One platform to classify, extract

    Read at https://www.docsumo.com/security

Source: https://www.docsumo.com/security · checked 2026-10-13

Across the market: Certifications named in Document AI and data capture: 10 of 40 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.docsumo.com/privacy-policy · checked 2026-10-13

Across the market: Named privacy contact in Document AI and data capture: 18 of 39 companies

History

100 0 2026-10-06: 52 of 1002026-10-13: 52 of 100 2026-10-06 2026-10-13
Score over the last 2 runs we measured Docsumo in: 52 (2026-10-06), 52 (2026-10-13).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Docsumo

6 found · 6 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-13.

Investigate 6 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  3. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  4. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  5. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  6. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.