Instabase
instabase.com · Document AI and data capture · checked 2026-09-04
Rank 11 of 26 in Document AI and data capture, where the median is 23.5.
- 4 found
- 8 not found
- 0 not measured
We measured 12 of 12 criteria for Instabase on 2026-09-04. We found 4 with a source and did not find 8 at the addresses we checked. That is a transparency score of 30 out of 100, band E.
Overview
Transparency labelsaas-ranking.com
Instabase
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- foundSubprocessor list×3
- not foundData location stated×3
- not foundStatus page with history×2
- not foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour0 of 3 found
- not foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.
Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Instabase has no such document.
What they state
The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.
- Named on that page HIPAA, SOC 2 Type II.
Show the 2 exact wordings
Instabase holds certifications and attestations for SOC 2 Type II and HIPAA and is designed to comply with GDPR and CCPA.
Read at https://www.instabase.com/trust Instabase holds certifications and attestations for SOC 2 Type II and HIPAA and is designed to comply with GDPR and CCPA.
Read at https://www.instabase.com/trust - Infrastructure providers named on that list Amazon Web Services, Zendesk.
Show the 2 exact wordings
Amazon Web Services
Read at https://www.instabase.com/trust/subprocessorsZendesk
Read at https://www.instabase.com/trust/subprocessors - Notice promised before the list changes 30 days.
Show the exact wording
Instabase shall provide at least 30 days (email) notice to its customers, before a new Subprocessor begins processing Customer Data.
Read at https://www.instabase.com/trust/subprocessors - What the privacy page carries Dedicated privacy address.
Show the exact wording
[address]@instabase.com
Read at https://www.instabase.com/privacy-policy - Third-party hosts we saw on the first load 7 cloudfront.net, cookiepro.com, google-analytics.com, googlesyndication.com, googletagmanager.com, jsdelivr.net, website-files.com.
Show the 7 exact wordings
d3e54v103j8qbb.cloudfront.net
Read at https://instabase.com/cookie-cdn.cookiepro.com
Read at https://instabase.com/region1.google-analytics.com
Read at https://instabase.com/pagead2.googlesyndication.com
Read at https://instabase.com/www.googletagmanager.com
Read at https://instabase.com/cdn.jsdelivr.net
Read at https://instabase.com/cdn.prod.website-files.com
Read at https://instabase.com/
Gaps, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-04.
Show the 8 addresses we checked
https://instabase.com/legal/dpa– reached, no match (HTTP 404)https://instabase.com/dpa– reached, no match (HTTP 404)https://instabase.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://instabase.com/data-processing-agreement– reached, no match (HTTP 404)https://instabase.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://instabase.com/legal/gdpr– reached, no match (HTTP 404)https://instabase.com/trust/dpa– Not the expected content type but "application/pdf".https://instabase.com/privacy/dpa– reached, no match (HTTP 404)
Data location stated
weight 3 of 3No statement about data location found.
Checked 7 addresses on 2026-09-04.
Show the 7 addresses we checked
https://instabase.com/security– reached, no match (HTTP 404)https://instabase.com/trust– reached, no match (HTTP 200)https://instabase.com/legal/privacy– reached, no match (HTTP 404)https://instabase.com/privacy– reached, no match (HTTP 404)https://instabase.com/privacy-policy– reached, no match (HTTP 200)https://instabase.com/compliance– reached, no match (HTTP 404)https://instabase.com/legal/privacy-policy– reached, no match (HTTP 404)
Status page with history
weight 2 of 3No public status page found.
Checked 3 addresses on 2026-09-04.
Show the 3 addresses we checked
https://status.instabase.com/– The name "status.instabase.com" could not be resolved.https://instabase.com/status– reached, no match (HTTP 404)https://instabase.com.statuspage.io/– Could not be fetched: fetch failed.
Public pricing
weight 2 of 3No public pricing with figures found.
Checked 5 addresses on 2026-09-04.
Show the 5 addresses we checked
https://instabase.com/pricing– reached and rendered, no matchhttps://instabase.com/pricing/– reached, no match (HTTP 200)https://instabase.com/plans– reached, no match (HTTP 404)https://instabase.com/en/pricing– reached, no match (HTTP 404)https://instabase.com/pricing-plans– reached, no match (HTTP 404)
HTTPS enforced with HSTS
weight 2 of 3No enforced HTTPS with HSTS found.
Checked 2 addresses on 2026-09-04.
Show the 2 addresses we checked
http://instabase.com/– redirects to https://instabase.com/https://instabase.com/– no HSTS header
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
- Third-party hosts we saw on the first load 7 cloudfront.net, cookiepro.com, google-analytics.com, googlesyndication.com, googletagmanager.com, jsdelivr.net, website-files.com.
Show the 7 exact wordings
d3e54v103j8qbb.cloudfront.net
Read at https://instabase.com/cookie-cdn.cookiepro.com
Read at https://instabase.com/region1.google-analytics.com
Read at https://instabase.com/pagead2.googlesyndication.com
Read at https://instabase.com/www.googletagmanager.com
Read at https://instabase.com/cdn.jsdelivr.net
Read at https://instabase.com/cdn.prod.website-files.com
Read at https://instabase.com/
Checked 1 address on 2026-09-04.
Show the 1 address we checked
https://instabase.com/– third-party requests before any interaction: cdn.jsdelivr.net, cdn.prod.website-files.com, cookie-cdn.cookiepro.com, d3e54v103j8qbb.cloudfront.net, pagead2.googlesyndication.com, region1.google-analytics.com, www.googletagmanager.com
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-04.
Show the 6 addresses we checked
https://instabase.com/legal/sla– reached, no match (HTTP 404)https://instabase.com/sla– reached, no match (HTTP 404)https://instabase.com/legal/service-level-agreement– reached, no match (HTTP 404)https://instabase.com/trust/sla– reached, no match (HTTP 404)https://instabase.com/uptime– reached, no match (HTTP 404)https://instabase.com/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-04.
Show the 1 address we checked
https://instabase.com/.well-known/security.txt– reached, no match (HTTP 404)
Evidence
The full source lists sit behind these two groups, so that the answer above stays readable.
Published, with a source 4
Subprocessor list
weight 3 of 3The actual list is published, not just a promise to keep one.
- Infrastructure providers named on that list Amazon Web Services, Zendesk.
Show the 2 exact wordings
Amazon Web Services
Read at https://www.instabase.com/trust/subprocessorsZendesk
Read at https://www.instabase.com/trust/subprocessors
Source: https://www.instabase.com/trust/subprocessors · checked 2026-09-04
Notice before subprocessors change
weight 2 of 3The vendor commits publicly to giving notice before the list changes.
- Notice promised before the list changes 30 days.
Show the exact wording
Instabase shall provide at least 30 days (email) notice to its customers, before a new Subprocessor begins processing Customer Data.
Read at https://www.instabase.com/trust/subprocessors
Source: https://www.instabase.com/trust/subprocessors · checked 2026-09-04
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
- Named on that page HIPAA, SOC 2 Type II.
Show the 2 exact wordings
Instabase holds certifications and attestations for SOC 2 Type II and HIPAA and is designed to comply with GDPR and CCPA.
Read at https://www.instabase.com/trust Instabase holds certifications and attestations for SOC 2 Type II and HIPAA and is designed to comply with GDPR and CCPA.
Read at https://www.instabase.com/trust
Source: https://www.instabase.com/trust · checked 2026-09-04
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
- What the privacy page carries Dedicated privacy address.
Show the exact wording
[address]@instabase.com
Read at https://www.instabase.com/privacy-policy
Source: https://www.instabase.com/privacy-policy · checked 2026-09-04
History
Not enough completed runs yet to draw a line. The next runs fill this in.