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KnowBe4

knowbe4.com · Email security · checked 2026-09-04

52/100DBand D

Rank 4 of 28 in Email security, where the median is 26.

We measured 12 of 12 criteria for KnowBe4 on 2026-09-04. We found 7 with a source and did not find 5 at the addresses we checked. That is a transparency score of 52 out of 100, band D.

Overview

Transparency labelsaas-ranking.com

KnowBe4

knowbe4.com · Email security

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 52of 100 Rank 4 of 28

Published commitments6 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that KnowBe4 has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://knowbe4.com/legal/dpa – reached, no match (HTTP 404)
  2. https://knowbe4.com/dpa – reached, no match (HTTP 404)
  3. https://knowbe4.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://knowbe4.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://knowbe4.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://knowbe4.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://knowbe4.com/trust/dpa – reached, no match (HTTP 404)
  8. https://knowbe4.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-04.

Show the 7 addresses we checked
  1. https://knowbe4.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://knowbe4.com/subprocessors – reached, no match (HTTP 404)
  3. https://knowbe4.com/sub-processors – reached, no match (HTTP 404)
  4. https://knowbe4.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://knowbe4.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://knowbe4.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://knowbe4.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://knowbe4.com/ – third-party requests before any interaction: 241394.hs-sites.com, 7052064.fs1.hubspotusercontent-na1.net, app.hubspot.com, app.qualified.com, cta-service-cms2.hubspot.com, fonts.googleapis.com, fonts.gstatic.com, js.hs-analytics.net, js.hs-banner.com, js.hsadspixel.net, js.hubspot.com, js.qualified.com, js.usemessages.com, perf-na1.hsforms.com, player.vimeo.com, static.hsappstatic.net, static.hubspot.com, track.hubspot.com, www.googleadservices.com

Is this wrong? Send us the URL

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://knowbe4.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://knowbe4.com/subprocessors – reached, no match (HTTP 404)
  3. https://knowbe4.com/sub-processors – reached, no match (HTTP 404)
  4. https://knowbe4.com/legal/dpa – reached, no match (HTTP 404)
  5. https://knowbe4.com/dpa – reached, no match (HTTP 404)
  6. https://knowbe4.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://knowbe4.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://knowbe4.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://knowbe4.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 7
✓

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States.
    Show the exact wording

    International Transfers of Personal Data Your Personal Data will be collected, transferred to, and stored by us in the United States or by our Affiliates in other countries where we operate.

    Read at https://www.knowbe4.com/legal/product-privacy-notice

Source: https://www.knowbe4.com/legal/product-privacy-notice · checked 2026-09-04

✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.knowbe4.com/ · checked 2026-09-04

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://www.knowbe4.com/products/security-awareness-training/pricing · checked 2026-09-04

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000

    Read at https://knowbe4.com/

Source: https://knowbe4.com/ · checked 2026-09-04

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page Cyber Essentials, FedRAMP, ISO/IEC 27001, ISO/IEC 27701, SOC 2, SOC 2 Type II.
    Show the 6 exact wordings

    e Questionnaire (CAIQ) on our Cloud Security Alliance (CSA) STAR Registry page KnowBe4 products are Cyber Essentials certified.

    Read at https://www.knowbe4.com/legal/security

    Compliance The KnowBe4 Platform (KSAT + PhishER) maintains FedRAMP Moderate ATO (Authorization To Operate) since 11/14/2023.

    Read at https://www.knowbe4.com/legal/security

    The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support center

    Read at https://www.knowbe4.com/legal/security

    e International Organization for Standardization 42001:2023 Standard covering AI management systems ISO/IEC 27701:2019 Certificate of Registration ISO/IEC 27001:2022 Certificate of Registration ISO/IE...

    Read at https://www.knowbe4.com/legal/security

    View SOC 3 report The KnowBe4 SOC 2 assessments include all of the Trust Services Criteria: Security Availability Processing Integrity

    Read at https://www.knowbe4.com/legal/security

    Moderate ATO KnowBe4 Platform (KSAT + PhishER) All KnowBe4 products are SSAE18 SOC 2 Type 2 certified.

    Read at https://www.knowbe4.com/legal/security

Source: https://www.knowbe4.com/legal/security · checked 2026-09-04

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.9 %.
    Show the exact wording

    e Agreement and the applicable Quote; and (b) use commercially reasonable efforts to meet a monthly 99.9% uptime availability target (“ Target Availability ”).

    Read at https://www.knowbe4.com/legal/service-level-agreement

Source: https://www.knowbe4.com/legal/service-level-agreement · checked 2026-09-04

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.knowbe4.com/legal/product-privacy-notice · checked 2026-09-04

History

Not enough completed runs yet to draw a line. The next runs fill this in.

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