Vendors whose SLA page tops out at 99.9 %
13 of the 4685 vendors where we could measure this at all, that is 0 %. Below is every one of them with the sentence we read it from.
- 13Vendors
- 0 %Of those measured
- 2026-09-04Latest measurement
This is what they publish, not what we verified. We found this wording on the page linked in each row on the date given. It says nothing about vendors that are not on this list: they may publish the same thing somewhere we did not look, or behind a login. How we look for this.
Most common in: Workflow automation (1), Construction management (1), Container and cloud workload security (1), Email security (1), GIS and mapping (1), Software for local government (1), Helpdesk (1), Network monitoring (1).
| Vendor | Category | Score | What they write, and where |
|---|---|---|---|
| Mailosaur | Transactional email and notifications | 74 | Uptime & Response/Resolution Time Guarantee Mailosaur agrees to maintain at least 99.9% Uptime for the Service. Read at https://mailosaur.com/legal/enterprise-sla on 2026-09-04 |
| Betterworks | Performance management | 65 | d via HTTPS at / (the “Betterworks Service”) will be operational and available to Customer at least 99.9% of the time in any calendar month (the “Uptime Guarantee”). Read at https://www.betterworks.com/sla on 2026-09-04 |
| KnowBe4 | Email security | 52 | e Agreement and the applicable Quote; and (b) use commercially reasonable efforts to meet a monthly 99.9% uptime availability target (“ Target Availability ”). Read at https://www.knowbe4.com/legal/service-level-agreement on 2026-09-04 |
| LogicMonitor | Network monitoring | 52 | asonable efforts to ensure that the LogicMonitor Service maintains a Services Availability level of 99.9% for Customer. Read at https://www.logicmonitor.com/legal/sla on 2026-09-04 |
| OpenGov | Software for local government | 52 | OpenGov’s Quarterly Uptime Percentage is 99.9% for the Software Services (excluding any OpenGov software not hosted by OpenGov). Read at https://opengov.com/service-sla/ on 2026-09-04 |
| Upwind | Container and cloud workload security | 48 | Upwind provides ninety-nine point nine percent (99.9%) uptime commitment for the Core Services (as defined below) as well as some priority support featur Read at https://www.upwind.io/service-level-agreement on 2026-09-04 |
| Igloo | Retail operations | 43 | AVAILABILITY SERVICE LEVEL During the term of the Agreement, Appspace shall ensure 99.9% System Availability over any calendar month. Read at https://www.appspace.com/legal/sla/ on 2026-09-04 |
| Mews | Restaurant point of sale | 43 | Mews Platform Service Level Agreement (SLA) for all partners guarantees 99.9% monthly uptime. Read at https://www.mews.com/en/legal/service-level-agreement on 2026-09-04 |
| Kustomer | Helpdesk | 35 | hours a day, seven days a week (24x7) with a Monthly Uptime Percentage (defined below) of at least 99.9%. Read at https://www.kustomer.com/policy/service-level-agreement/ on 2026-09-04 |
| Nearmap | GIS and mapping | 35 | Nearmap will provide Actual Availability for at least 99.9% of the total time in each calendar month during the Subscription Term, as measured by Nearmap (the Read at https://www.nearmap.com/legal/service-level-agreement on 2026-09-04 |
| Cyclr | Workflow automation | 30 | Plan Subscriptions are provided with a 99.9% uptime SLA (the ‘Availability Commitment’) as measured by the Web Application Availability as monit Read at https://cyclr.com/sla on 2026-09-04 |
| Onclusive | Social listening | 13 | The Service(s) will be fully Available for access by users 99.9% of the time. Read at https://onclusive.com/legal/service-level-agreement/ on 2026-09-04 |
| OpenSpace | Construction management | 13 | r described below, OpenSpace will use commercially reasonable efforts to: (i) provide Customer with 99.9% availability to the Service (the “Service Availability”); and (ii) provide standard support to... Read at https://www.openspace.ai/sla/ on 2026-09-04 |