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NextGen

nextgen.com · Medical practice software · checked 2026-09-04

30/100EBand E

Rank 5 of 27 in Medical practice software, where the median is 17.

We measured 12 of 12 criteria for NextGen on 2026-09-04. We found 4 with a source and did not find 8 at the addresses we checked. That is a transparency score of 30 out of 100, band E.

Overview

Transparency labelsaas-ranking.com

NextGen

nextgen.com · Medical practice software

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 30of 100 Rank 5 of 27

Published commitments3 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that NextGen has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://nextgen.com/legal/dpa – reached, no match (HTTP 404)
  2. https://nextgen.com/dpa – reached, no match (HTTP 404)
  3. https://nextgen.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://nextgen.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://nextgen.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://nextgen.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://nextgen.com/trust/dpa – reached, no match (HTTP 404)
  8. https://nextgen.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-04.

Show the 7 addresses we checked
  1. https://nextgen.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://nextgen.com/subprocessors – reached, no match (HTTP 404)
  3. https://nextgen.com/sub-processors – reached, no match (HTTP 404)
  4. https://nextgen.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://nextgen.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://nextgen.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://nextgen.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Status page with history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-04.

Show the 3 addresses we checked
  1. https://status.nextgen.com/ – No answer within 10 seconds.
  2. https://nextgen.com/status – reached, no match (HTTP 404)
  3. https://nextgen.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

✗

Public pricing

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-09-04.

Show the 5 addresses we checked
  1. https://nextgen.com/pricing – reached and rendered, no match
  2. https://nextgen.com/pricing/ – reached, no match (HTTP 200)
  3. https://nextgen.com/plans – reached, no match (HTTP 404)
  4. https://nextgen.com/en/pricing – reached, no match (HTTP 200)
  5. https://nextgen.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://nextgen.com/ – third-party requests before any interaction: ad.doubleclick.net, browser.sentry-cdn.com, cdn.cookielaw.org, cf-store.widencdn.net, debrtrki.usv.stape.io, fast.wistia.com, geolocation.onetrust.com, nextgen.widen.net, www.google.com, www.googletagmanager.com, www.gstatic.com

Is this wrong? Send us the URL

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://nextgen.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://nextgen.com/subprocessors – reached, no match (HTTP 404)
  3. https://nextgen.com/sub-processors – reached, no match (HTTP 404)
  4. https://nextgen.com/legal/dpa – reached, no match (HTTP 404)
  5. https://nextgen.com/dpa – reached, no match (HTTP 404)
  6. https://nextgen.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://nextgen.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://nextgen.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://nextgen.com/legal/sla – reached, no match (HTTP 404)
  2. https://nextgen.com/sla – reached, no match (HTTP 404)
  3. https://nextgen.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://nextgen.com/trust/sla – reached, no match (HTTP 404)
  5. https://nextgen.com/uptime – reached, no match (HTTP 404)
  6. https://nextgen.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://nextgen.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 4
✓

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States.
    Show the exact wording

    rsonal data to us, you consent to the transfer of your data to, and processing of your data in, the United States. The Company Site and our products and services are currently hosted in the United Sta...

    Read at https://www.nextgen.com/privacy-policy

Source: https://www.nextgen.com/privacy-policy · checked 2026-09-04

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000

    Read at https://nextgen.com/

Source: https://nextgen.com/ · checked 2026-09-04

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA (a named provider of theirs), HITRUST CSF (unclear from the sentence), ISO/IEC 27001, ISO/IEC 27017 (unclear from the sentence), ISO/IEC 27018 (named without a certification claim), SOC 2 Type II (unclear from the sentence).
    Show the 6 exact wordings

    ance Controls: AWS adheres to multiple security and compliance frameworks and standards , including HIPAA, HITRUST, SOC, ISO, PCI and DSS.

    Read at https://www.nextgen.com/trust

    ntrols: AWS adheres to multiple security and compliance frameworks and standards , including HIPAA, HITRUST, SOC, ISO, PCI and DSS.

    Read at https://www.nextgen.com/trust

    tandards, with our deployment, maintenance, and monitoring processes currently certified as meeting ISO 27001 standards, and additional controls satisfying ISO 27017 and ISO 27018.

    Read at https://www.nextgen.com/trust

    ng processes currently certified as meeting ISO 27001 standards, and additional controls satisfying ISO 27017 and ISO 27018.

    Read at https://www.nextgen.com/trust

    urrently certified as meeting ISO 27001 standards, and additional controls satisfying ISO 27017 and ISO 27018.

    Read at https://www.nextgen.com/trust

    oducts and services, including: HITRUST Common Security Framework HITRUST Common Security Framework SOC 2 Type II and SOC 3 TX-RAMP Level 2 Certification Accredited HISP Under DirectTrust HITRUST Comm...

    Read at https://www.nextgen.com/trust

Source: https://www.nextgen.com/trust · checked 2026-09-04

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.nextgen.com/privacy-policy · checked 2026-09-04

History

Not enough completed runs yet to draw a line. The next runs fill this in.

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.