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Mixmax: what they publish

mixmax.com · Sales engagement · checked 2026-10-14

74/100BBand B

Rank 2 of 56 in Sales engagement, where the median is 33.5.

Public transparency score, not a product or security rating. Latest check: 2026-10-14. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

3 days since the newest dated result, 3 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Mixmax

mixmax.com · Sales engagement

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
B 74of 100 Rank 2 of 56

Published commitments6 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-14. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Mixmax has no such document.

Where Mixmax sits in Sales engagement

  1. A0 0%
  2. B4 7%
  3. C9 16%
  4. D9 16%
  5. E13 23%
  6. F21 38%
56 vendors with a score; 3 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Mixmax is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Mixmax states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-14.

Show the 3 addresses we checked
  1. https://status.mixmax.com/ – reached, no match (HTTP 200)
  2. https://mixmax.com/status – reached, no match (HTTP 404)
  3. https://mixmax.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Sales engagement: 19 of 56 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-14.

Show the 8 addresses we checked
  1. https://mixmax.com/legal/subprocessors – reached, no match (HTTP 200)
  2. https://mixmax.com/subprocessors – reached, no match (HTTP 200)
  3. https://mixmax.com/sub-processors – reached, no match (HTTP 404)
  4. https://mixmax.com/legal/dpa – reached, no match (HTTP 200)
  5. https://mixmax.com/dpa – reached, no match (HTTP 404)
  6. https://mixmax.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://mixmax.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://mixmax.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Sales engagement: 13 of 55 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-14.

Show the 6 addresses we checked
  1. https://mixmax.com/legal/sla – reached, no match (HTTP 404)
  2. https://mixmax.com/sla – reached, no match (HTTP 404)
  3. https://mixmax.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://mixmax.com/trust/sla – reached, no match (HTTP 404)
  5. https://mixmax.com/uptime – reached, no match (HTTP 404)
  6. https://mixmax.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Sales engagement: 4 of 56 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-14.

Show the 1 address we checked
  1. https://mixmax.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Sales engagement: 3 of 53 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://www.mixmax.com/legal/dpa · checked 2026-10-14

Across the market: Data processing agreement in Sales engagement: 18 of 56 companies

✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.mixmax.com/legal/subprocessors · checked 2026-10-14

Across the market: Subprocessor list in Sales engagement: 13 of 56 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    Transfers of Personal Data The Services are hosted and operated in the United States (“U.S.”) through Mixmax and its service providers, and if you do not reside in the U.S., laws in th

    Read at https://www.mixmax.com/legal/privacy-policy/

Source: https://www.mixmax.com/legal/privacy-policy/ · checked 2026-10-14

Across the market: Data location stated in Sales engagement: 24 of 57 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.mixmax.com/pricing · checked 2026-10-14

Across the market: Public pricing in Sales engagement: 37 of 58 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000

    Read at https://mixmax.com/

Source: https://mixmax.com/ · checked 2026-10-14

Across the market: HTTPS enforced with HSTS in Sales engagement: 38 of 59 companies

✓weight 2 of 3

No third-party requests before any interaction.

Source: https://mixmax.com/ · checked 2026-10-14

Across the market: No third-party tracking before consent in Sales engagement: 2 of 58 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA, ISO/IEC 27001 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it), SOC 2, SOC 2 Type II. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 5 exact wordings

    HIPAA Business associate compliant for healthcare customers.

    Read at https://www.mixmax.com/security

    ISO 27001/27017/27018 Via AWS and MongoDB infrastructure partners.

    Read at https://www.mixmax.com/security

    PCI DSS Level 1 Payment card industry data security standard.

    Read at https://www.mixmax.com/security

    SOC 3 Public report confirming our SOC 2 controls.

    Read at https://www.mixmax.com/security

    Security & Trust | Mixmax SOC 2 Type II Audited annually for security, availability, and confidentiality controls.

    Read at https://www.mixmax.com/security

Source: https://www.mixmax.com/security · checked 2026-10-14

Across the market: Certifications named in Sales engagement: 26 of 58 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.mixmax.com/legal/privacy-policy/ · checked 2026-10-14

Across the market: Named privacy contact in Sales engagement: 33 of 56 companies

History

100 0 2026-10-07: 74 of 1002026-10-14: 74 of 100 2026-10-07 2026-10-14
Score over the last 2 runs we measured Mixmax in: 74 (2026-10-07), 74 (2026-10-14).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Mixmax

8 found · 4 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-14.

Investigate 4 open evidence questions
  1. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  2. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  3. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  4. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check

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