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Gem: what they publish

gem.com · Staffing agency software · checked 2026-10-13

43/100DBand D

Rank 4 of 34 in Staffing agency software, where the median is 13.

Public transparency score, not a product or security rating. Latest check: 2026-10-13. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

6 days since the newest dated result, 6 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Gem

gem.com · Staffing agency software

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 43of 100 Rank 4 of 34

Published commitments4 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-13. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Gem has no such document.

Where Gem sits in Staffing agency software

  1. A0 0%
  2. B2 6%
  3. C1 3%
  4. D1 3%
  5. E6 18%
  6. F24 71%
34 vendors with a score; 1 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Gem is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Gem states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.gem.com/login?to=/legal/dpa%3F · checked 2026-10-13

Show the 8 addresses we checked
  1. https://gem.com/legal/dpa – found, but behind a sign-in
  2. https://gem.com/dpa – found, but behind a sign-in
  3. https://gem.com/legal/data-processing-agreement – found, but behind a sign-in
  4. https://gem.com/data-processing-agreement – found, but behind a sign-in
  5. https://gem.com/legal/data-processing-addendum – found, but behind a sign-in
  6. https://gem.com/legal/gdpr – found, but behind a sign-in
  7. https://gem.com/trust/dpa – found, but behind a sign-in
  8. https://gem.com/privacy/dpa – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Data processing agreement in Staffing agency software: 7 of 34 companies

✗

Subprocessors: the published list

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.gem.com/login?to=/subprocessors%3F · checked 2026-10-13

Show the 7 addresses we checked
  1. https://gem.com/legal/subprocessors – reached, no match (HTTP 200)
  2. https://gem.com/subprocessors – found, but behind a sign-in
  3. https://gem.com/sub-processors – found, but behind a sign-in
  4. https://gem.com/legal/sub-processors – found, but behind a sign-in
  5. https://gem.com/trust/subprocessors – found, but behind a sign-in
  6. https://gem.com/privacy/subprocessors – found, but behind a sign-in
  7. https://gem.com/legal/subprocessor-list – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Subprocessor list in Staffing agency software: 3 of 34 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-13.

Show the 1 address we checked
  1. https://gem.com/ – third-party requests before any interaction: 972-ivv-330.mktoresp.com, ad.doubleclick.net, api.seloai.com, cdn.cookielaw.org, cdn.sanity.io, dev.visualwebsiteoptimizer.com, gem.chilipiper.com, geolocation.onetrust.com, i.clarity.ms, ibc-flow.techtarget.com, munchkin.marketo.net, scripts.clarity.ms, tag.happydance.love, tr.capterra.com, trk.techtarget.com, www.clarity.ms, www.google.com, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Staffing agency software: 0 of 35 companies

✗

Notice before subprocessors change

weight 2 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.gem.com/login?to=/subprocessors%3F · checked 2026-10-13

Show the 8 addresses we checked
  1. https://gem.com/legal/subprocessors – reached, no match (HTTP 200)
  2. https://gem.com/subprocessors – found, but behind a sign-in
  3. https://gem.com/sub-processors – found, but behind a sign-in
  4. https://gem.com/legal/dpa – found, but behind a sign-in
  5. https://gem.com/dpa – found, but behind a sign-in
  6. https://gem.com/legal/data-processing-agreement – found, but behind a sign-in
  7. https://gem.com/trust/subprocessors – found, but behind a sign-in
  8. https://gem.com/legal/sub-processors – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Staffing agency software: 4 of 34 companies

✗

Uptime SLA with a figure

weight 1 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.gem.com/login?to=/legal/sla%3F · checked 2026-10-13

Show the 6 addresses we checked
  1. https://gem.com/legal/sla – found, but behind a sign-in
  2. https://gem.com/sla – found, but behind a sign-in
  3. https://gem.com/legal/service-level-agreement – found, but behind a sign-in
  4. https://gem.com/trust/sla – found, but behind a sign-in
  5. https://gem.com/uptime – found, but behind a sign-in
  6. https://gem.com/legal/uptime-sla – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Staffing agency software: 1 of 34 companies

✗

security.txt (RFC 9116)

weight 1 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.gem.com/login?to=/.well-known/security.txt%3F · checked 2026-10-13

Show the 1 address we checked
  1. https://gem.com/.well-known/security.txt – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Staffing agency software: 3 of 33 companies

✗

Named privacy contact (DPO or privacy address)

weight 1 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.gem.com/login?to=/legal/privacy%3F · checked 2026-10-13

Show the 7 addresses we checked
  1. https://gem.com/legal/privacy – found, but behind a sign-in
  2. https://gem.com/privacy – reached, no match (HTTP 200)
  3. https://gem.com/privacy-policy – found, but behind a sign-in
  4. https://gem.com/legal/privacy-policy – found, but behind a sign-in
  5. https://gem.com/legal/privacy-notice – found, but behind a sign-in
  6. https://gem.com/trust/privacy – found, but behind a sign-in
  7. https://gem.com/datenschutz – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Named privacy contact in Staffing agency software: 15 of 34 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    onal Information that you submit or otherwise share with us through your use of the Services to the United States and other countries outside of where you live for storage, processing and the other pu...

    Read at https://www.gem.com/compliance/privacy

Source: https://www.gem.com/compliance/privacy · checked 2026-10-13

Across the market: Data location stated in Staffing agency software: 6 of 34 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.gem.com/ · checked 2026-10-13

Across the market: Status page with history in Staffing agency software: 4 of 35 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.gem.com/pricing · checked 2026-10-13

Across the market: Public pricing in Staffing agency software: 10 of 34 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000

    Read at https://gem.com/

Source: https://gem.com/ · checked 2026-10-13

Across the market: HTTPS enforced with HSTS in Staffing agency software: 19 of 34 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), ISO/IEC 27017 (not counted: the sentence does not carry it), ISO/IEC 27018 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it), SOC 2 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 6 exact wordings

    wing you to use Gem in a variety of environments subject to additional regulatory oversight such as HIPAA or OFCCP compliance.

    Read at https://www.gem.com/compliance/security

    These providers maintain industry-standard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3 and PCI DSS Level 1.

    Read at https://www.gem.com/compliance/security

    These providers maintain industry-standard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3 and PCI DSS Level 1.

    Read at https://www.gem.com/compliance/security

    These providers maintain industry-standard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3 and PCI DSS Level 1.

    Read at https://www.gem.com/compliance/security

    tandard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3 and PCI DSS Level 1.

    Read at https://www.gem.com/compliance/security

    intain industry-standard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3 and PCI DSS Level 1.

    Read at https://www.gem.com/compliance/security

Source: https://www.gem.com/compliance/security · checked 2026-10-13

Across the market: Certifications named in Staffing agency software: 8 of 35 companies

History

100 0 2026-10-06: 43 of 1002026-10-13: 43 of 100 2026-10-06 2026-10-13
Score over the last 2 runs we measured Gem in: 43 (2026-10-06), 43 (2026-10-13).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Gem

5 found · 7 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-13.

Investigate 7 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  4. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  5. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  6. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check
  7. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

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