Engineering and data / Transactional email and notifications
Ably
What Ably publishes on ably.com, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Transparency 39/100 EBand E
Rank 3 of 10 in Transactional email and notificationscategory median 28checked 2026-09-02
6 gaps found: 6 criteria not found at the addresses we checked. 6 found6 not found0 not measured
Public transparency score, not a product or security rating.
Transparency labelsaas-ranking.com
Ably
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- foundStatus page with history×2
- foundPublic pricing×2
- not foundNotice before subprocessors change×2
- not foundCertifications named×1
- foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour2 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
Ably
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- foundStatus page with history×2
- foundPublic pricing×2
- not foundNotice before subprocessors change×2
- not foundCertifications named×1
- foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour2 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://ably.com/legal/dpa– reached, no match (HTTP 404)https://ably.com/dpa– reached, no match (HTTP 404)https://ably.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://ably.com/data-processing-agreement– reached, no match (HTTP 404)https://ably.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://ably.com/legal/gdpr– reached, no match (HTTP 404)https://ably.com/trust/dpa– reached, no match (HTTP 404)https://ably.com/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
weight 3 of 3No subprocessor list found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://ably.com/legal/subprocessors– reached, no match (HTTP 404)https://ably.com/subprocessors– reached, no match (HTTP 404)https://ably.com/sub-processors– reached, no match (HTTP 404)https://ably.com/legal/sub-processors– reached, no match (HTTP 404)https://ably.com/trust/subprocessors– reached, no match (HTTP 404)https://ably.com/privacy/subprocessors– reached, no match (HTTP 404)https://ably.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
weight 3 of 3We found this behind a sign-in, so it is not published openly.
Seen at https://ably.com/privacy · checked 2026-09-02
Show the 7 addresses we checked
https://ably.com/security– reached, no match (HTTP 404)https://ably.com/trust– reached, no match (HTTP 404)https://ably.com/legal/privacy– reached, no match (HTTP 404)https://ably.com/privacy– found, but behind a sign-inhttps://ably.com/privacy-policy– reached, no match (HTTP 404)https://ably.com/compliance– reached, no match (HTTP 404)https://ably.com/legal/privacy-policy– reached, no match (HTTP 404)
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://ably.com/– third-party requests before any interaction: cdn-ukwest.onetrust.com, fonts.googleapis.com, fonts.gstatic.com, geolocation.onetrust.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hsadspixel.net, js.hubspot.com, js.usemessages.com, ntqy1wz94gjv.statuspage.io, unpkg.com, www.googletagmanager.com
Notice before subprocessors change
weight 2 of 3No commitment to give notice before subprocessors change found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://ably.com/legal/subprocessors– reached, no match (HTTP 404)https://ably.com/subprocessors– reached, no match (HTTP 404)https://ably.com/sub-processors– reached, no match (HTTP 404)https://ably.com/legal/dpa– reached, no match (HTTP 404)https://ably.com/dpa– reached, no match (HTTP 404)https://ably.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://ably.com/trust/subprocessors– reached, no match (HTTP 404)https://ably.com/legal/sub-processors– reached, no match (HTTP 404)
Certifications named
weight 1 of 3No named certification found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://ably.com/security– reached, no match (HTTP 404)https://ably.com/trust– reached, no match (HTTP 404)https://ably.com/trust-center– reached, no match (HTTP 404)https://ably.com/compliance– reached, no match (HTTP 404)https://ably.com/legal/security– reached, no match (HTTP 404)https://trust.ably.com/– The name "trust.ably.com" could not be resolved.
Published evidence 6
Status page with history
weight 2 of 3A public status page with incident history.
Source: https://status.ably.com/ · checked 2026-09-02
Public pricing
weight 2 of 3Actual numbers on a public page.
Source: https://ably.com/pricing · checked 2026-09-02
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
Source: https://ably.com/ · checked 2026-09-02
Uptime SLA with a figure
weight 1 of 3An availability commitment with a figure.
Source: https://ably-realtime.statuspage.io/ · checked 2026-09-02
security.txt (RFC 9116)
weight 1 of 3Served at /.well-known/security.txt.
Source: https://ably.com/.well-known/security.txt · checked 2026-09-02
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
Source: https://ably.com/privacy · checked 2026-09-02