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Mailtrap

mailtrap.io · Transactional email and notifications · checked 2026-09-04

48/100DBand D

Rank 5 of 24 in Transactional email and notifications, where the median is 28.

We measured 12 of 12 criteria for Mailtrap on 2026-09-04. We found 5 with a source and did not find 7 at the addresses we checked. That is a transparency score of 48 out of 100, band D.

Overview

Transparency labelsaas-ranking.com

Mailtrap

mailtrap.io · Transactional email and notifications

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 48of 100 Rank 5 of 24

Published commitments5 of 9 found

Measured behaviour0 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Mailtrap has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data location stated

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://mailtrap.io/privacy/ · checked 2026-09-04

Show the 7 addresses we checked
  1. https://mailtrap.io/security – reached, no match (HTTP 404)
  2. https://mailtrap.io/trust – reached, no match (HTTP 404)
  3. https://mailtrap.io/legal/privacy – reached, no match (HTTP 404)
  4. https://mailtrap.io/privacy – found, but behind a sign-in
  5. https://mailtrap.io/privacy-policy – reached, no match (HTTP 404)
  6. https://mailtrap.io/compliance – reached, no match (HTTP 404)
  7. https://mailtrap.io/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Status page with history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-04.

Show the 3 addresses we checked
  1. https://status.mailtrap.io/ – The name "status.mailtrap.io" could not be resolved.
  2. https://mailtrap.io/status – reached, no match (HTTP 404)
  3. https://mailtrap.io.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

✗

HTTPS enforced with HSTS

weight 2 of 3

No enforced HTTPS with HSTS found.

Checked 2 addresses on 2026-09-04.

Show the 2 addresses we checked
  1. http://mailtrap.io/ – redirects to https://mailtrap.io/
  2. https://mailtrap.io/ – HSTS max-age=300

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

  • Third-party hosts we saw on the first load 2 googleapis.com, gstatic.com.
    Show the 2 exact wordings

    ajax.googleapis.com, fonts.googleapis.com

    Read at https://mailtrap.io/

    fonts.gstatic.com

    Read at https://mailtrap.io/

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://mailtrap.io/ – third-party requests before any interaction: ajax.googleapis.com, fonts.googleapis.com, fonts.gstatic.com

Is this wrong? Send us the URL

✗

Certifications named

weight 1 of 3

No named certification found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://mailtrap.io/security – reached, no match (HTTP 404)
  2. https://mailtrap.io/trust – reached, no match (HTTP 404)
  3. https://mailtrap.io/trust-center – reached, no match (HTTP 404)
  4. https://mailtrap.io/compliance – reached, no match (HTTP 404)
  5. https://mailtrap.io/legal/security – reached, no match (HTTP 404)
  6. https://trust.mailtrap.io/ – blocked or unavailable (HTTP 403)

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://mailtrap.io/legal/sla – reached, no match (HTTP 404)
  2. https://mailtrap.io/sla – reached, no match (HTTP 404)
  3. https://mailtrap.io/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://mailtrap.io/trust/sla – reached, no match (HTTP 404)
  5. https://mailtrap.io/uptime – reached, no match (HTTP 404)
  6. https://mailtrap.io/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://mailtrap.io/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://mailtrap.io/dpa/ · checked 2026-09-04

✓

Subprocessor list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://mailtrap.io/sub-processors/ · checked 2026-09-04

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://mailtrap.io/pricing/ · checked 2026-09-04

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://mailtrap.io/dpa/ · checked 2026-09-04

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://mailtrap.io/privacy/ · checked 2026-09-04

History

Not enough completed runs yet to draw a line. The next runs fill this in.

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