SaaS Ranking
Menu

Phrase

phrase.com · Translation and localization · checked 2026-09-05

39/100EBand E

Rank 9 of 27 in Translation and localization, where the median is 30.

We measured 12 of 12 criteria for Phrase on 2026-09-05. We found 5 with a source and did not find 7 at the addresses we checked. That is a transparency score of 39 out of 100, band E.

Overview

Transparency labelsaas-ranking.com

Phrase

phrase.com · Translation and localization

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 39of 100 Rank 9 of 27

Published commitments5 of 9 found

Measured behaviour0 of 3 found

Checked 2026-09-05. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Phrase has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-05.

Show the 8 addresses we checked
  1. https://phrase.com/legal/dpa – reached, no match (HTTP 404)
  2. https://phrase.com/dpa – reached, no match (HTTP 404)
  3. https://phrase.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://phrase.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://phrase.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://phrase.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://phrase.com/trust/dpa – reached, no match (HTTP 404)
  8. https://phrase.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-05.

Show the 7 addresses we checked
  1. https://phrase.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://phrase.com/subprocessors – reached, no match (HTTP 404)
  3. https://phrase.com/sub-processors – reached, no match (HTTP 404)
  4. https://phrase.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://phrase.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://phrase.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://phrase.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

HTTPS enforced with HSTS

weight 2 of 3

No enforced HTTPS with HSTS found.

Checked 2 addresses on 2026-09-05.

Show the 2 addresses we checked
  1. http://phrase.com/ – redirects to https://phrase.com/
  2. https://phrase.com/ – no HSTS header

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

  • Third-party hosts we saw on the first load 2 cookiepro.com, googletagmanager.com.
    Show the 2 exact wordings

    cookie-cdn.cookiepro.com

    Read at https://phrase.com/

    www.googletagmanager.com

    Read at https://phrase.com/

Checked 1 address on 2026-09-05.

Show the 1 address we checked
  1. https://phrase.com/ – third-party requests before any interaction: cookie-cdn.cookiepro.com, www.googletagmanager.com

Is this wrong? Send us the URL

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-09-05.

Show the 8 addresses we checked
  1. https://phrase.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://phrase.com/subprocessors – reached, no match (HTTP 404)
  3. https://phrase.com/sub-processors – reached, no match (HTTP 404)
  4. https://phrase.com/legal/dpa – reached, no match (HTTP 404)
  5. https://phrase.com/dpa – reached, no match (HTTP 404)
  6. https://phrase.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://phrase.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://phrase.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-05.

Show the 6 addresses we checked
  1. https://phrase.com/legal/sla – reached, no match (HTTP 404)
  2. https://phrase.com/sla – reached, no match (HTTP 404)
  3. https://phrase.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://phrase.com/trust/sla – reached, no match (HTTP 404)
  5. https://phrase.com/uptime – reached, no match (HTTP 404)
  6. https://phrase.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-05.

Show the 1 address we checked
  1. https://phrase.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording European Economic Area, Ireland, Netherlands, United States.
    Show the 4 exact wordings

    Location of your data Your personal data may be transferred to, stored and processed in the countries outside the European Economic Area (EEA) to countries in which Phrase, its affiliates, suppliers,....

    Read at https://phrase.com/privacy/

    eet, 8th Floor, San Francisco, CA 94105, USA – application error alerting software provider; Google Ireland Limited, with offices at Gordon House, Barrow Street, Dublin 4, Ireland – email client and d...

    Read at https://phrase.com/privacy/

    ublin, North Dock, Dublin, D01 W2Y3, Ireland – communication platform provider; Snowflake Computing Netherlands B.V., with offices at FOZ Building, Gustav Mahlerlaan 300-314, 1082 ME Amsterdam, Nether...

    Read at https://phrase.com/privacy/

    Limited, with offices at Gordon House, Barrow Street, Dublin 4, Ireland – email client and document storage provider; Hapily Inc., with offices at 1 North 4th Place 34k, Brooklyn, NY 11249, USA – Even...

    Read at https://phrase.com/privacy/

Source: https://phrase.com/privacy/ · checked 2026-09-05

✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.phrase.com/ · checked 2026-09-05

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://phrase.com/pricing/ · checked 2026-09-05

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page FedRAMP (named without a certification claim), HIPAA, ISO 9001 (named without a certification claim), ISO/IEC 27001, ISO/IEC 27017 (named without a certification claim), ISO/IEC 27018 (named without a certification claim), PCI DSS (named without a certification claim), SOC 2, SOC 2 Type II.
    Show the 9 exact wordings

    with a wide range of security standards including SOC 1/ISAE 3402, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, and ISO 27018.

    Read at https://phrase.com/security/

    eviews Academic program Request a demo Security Security statement Vulnerability Disclosure Program HIPAA compliance Phrase Trust Center Phrase Security Statement Introduction This security statement....

    Read at https://phrase.com/security/

    ity standards including SOC 1/ISAE 3402, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, and ISO 27018.

    Read at https://phrase.com/security/

    (formerly Memsource a.s.) has been certified for ISO 27001 which proves that the information security management system (ISMS) which we have introduced confor

    Read at https://phrase.com/security/

    ng SOC 1/ISAE 3402, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, and ISO 27018.

    Read at https://phrase.com/security/

    402, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, and ISO 27018.

    Read at https://phrase.com/security/

    de range of security standards including SOC 1/ISAE 3402, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, and ISO 27018.

    Read at https://phrase.com/security/

    To request a copy of our SOC 2 Type I report, please contact us at [address]@phrase.com .

    Read at https://phrase.com/security/

    Phrase is SOC 2 Type I certified, with Type II certification expected in 2026.

    Read at https://phrase.com/security/

Source: https://phrase.com/security/ · checked 2026-09-05

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://phrase.com/privacy/ · checked 2026-09-05

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.