SaaS transparency ranking · Industry and operations
Utility billing software
28 vendors · updated 2026-10-18 · 3 without enough data for a score
Customer information and billing systems for water, gas and electric utilities, ranked by what they publish about how they handle your data.
Public transparency score, not a product or security rating. Transparency means: published on the vendor's own site, readable without a login, found by us at the addresses we checked.
-8points below the median of every category we measure
- Utility billing9
- All categories17
- A0 0%
- B0 0%
- C0 0%
- D0 0%
- E1 4%
- F24 96%
- Subprocessor list1, filter to these
- Data location stated6, filter to these
- Status page with history1, filter to these
-
1
Kraken Technologieskraken.techTransparency 39/100 EBand E
- Data processing agreement: not found
- Subprocessor list: found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Data location stated, +5Transparency alternatives
-
2
Cogsdalecogsdale.comTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
3
Harris Utilitiesharriscomputer.comTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
4
Springbrookspringbrooksoftware.comTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
5
Starnikstarnik.comTransparency 22/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
6
EnergyHubenergyhub.comTransparency 17/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
7
Advanced Utilityadvancedutility.comTransparency 14/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not measured
- Named privacy contact: not found
1 found10 gaps1 not measuredGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
8
Bidgelybidgely.comTransparency 13/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
9
Lumenazalumenaza.deTransparency 13/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
10
Schleupenschleupen.deTransparency 13/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
11
Soptimsoptim.deTransparency 13/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): found
- Notice before subprocessors change: not found
- Named privacy contact: not found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
12
Wilkenwilken.deTransparency 13/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
2 found10 gapsGaps Data processing agreement, Subprocessor list, +8Transparency alternatives
-
13
Datamaticdatamatic.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
14
Gentrackgentrack.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
15
Hansen Technologieshansencx.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
16
MuniBillingmunibilling.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
17
Northstar Utilitiesnorthstarutilities.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
18
Uplightuplight.comTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
19
Vertex Onevertexone.netTransparency 9/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
20
Ferrantiferranti.beTransparency 5/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
1 found8 gaps3 not measuredGaps Data processing agreement, Subprocessor list, +6Transparency alternatives
-
21
Badger Meterbadgermeter.comTransparency 4/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
22
Muni-Linkmuni-link.comTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
23
Neptuneneptunetg.comTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
24
SilverBlazesilverblaze.comTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not measured
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found11 gaps1 not measuredGaps Data processing agreement, Subprocessor list, +9Transparency alternatives
-
25
Stadtwerke Clouditems.deTransparency 0/100 FBand F
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: not found
- Status page with history: not found
- Public pricing: not found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
0 found12 gapsGaps Data processing agreement, Subprocessor list, +10Transparency alternatives
-
Continental Utilitycusi.comNot enough data: 3 of 12 criteria measured, so no transparency score
- Data processing agreement: not measured
- Subprocessor list: not measured
- Data location stated: not measured
- Status page with history: not found
- Public pricing: not measured
- Certifications named: not measured
- Uptime SLA with a figure: not measured
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
1 found2 gaps9 not measuredGaps Status page with history, HTTPS enforced with HSTS
-
Itronitron.comNot enough data: 2 of 12 criteria measured, so no transparency score
- Data processing agreement: not measured
- Subprocessor list: not measured
- Data location stated: not measured
- Status page with history: not measured
- Public pricing: not measured
- Certifications named: not measured
- Uptime SLA with a figure: not measured
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
1 found1 gap10 not measuredGaps HTTPS enforced with HSTS
-
Kamstrupkamstrup.comNot enough data: 2 of 12 criteria measured, so no transparency score
- Data processing agreement: not measured
- Subprocessor list: not measured
- Data location stated: not measured
- Status page with history: not measured
- Public pricing: not measured
- Certifications named: not measured
- Uptime SLA with a figure: not measured
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not measured
- Named privacy contact: not measured
1 found1 gap10 not measuredGaps HTTPS enforced with HSTS
-
Tick 2 vendors to compare them. 0 of 2 selected 1 of 2 selected 2 of 2 selected More than 2 selected. A comparison sets 2 side by side.
This category, criterion by criterion
How this market does on each criterion, with its own share and how it compares with the rest.
- Data processing agreement
- Subprocessor list
- Data location stated
- Status page with history
- Public pricing
- Certifications named
- Uptime SLA with a figure
- HTTPS enforced with HSTS
- No third-party tracking before consent
- security.txt (RFC 9116)
- Notice before subprocessors change
- Named privacy contact
Every result links its source on the vendor page. A grey segment means we could not measure it, not that it is missing. See how we score.