Kraken Technologies
kraken.tech · Utility billing · checked 2026-09-04
Rank 1 of 19 in Utility billing, where the median is 13.
- 5 found
- 7 not found
- 0 not measured
We measured 12 of 12 criteria for Kraken Technologies on 2026-09-04. We found 5 with a source and did not find 7 at the addresses we checked. That is a transparency score of 39 out of 100, band E.
Overview
Transparency labelsaas-ranking.com
Kraken Technologies
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- foundSubprocessor list×3
- not foundData location stated×3
- not foundStatus page with history×2
- not foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.
The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.
Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Kraken Technologies has no such document.
What they state
The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.
- Named on that page ISO/IEC 27001, PCI DSS (a named provider of theirs), SOC 2 Type II (named without a certification claim).
Show the 3 exact wordings
Kraken holds ISO/IEC 27001:2022 certification and uses ISO27001 as the basis for our Information Security Management System.
Read at https://www.kraken.tech/legal/trust-centerStripe) are certified to the highest industry standards (PCI DSS Level 1).
Read at https://www.kraken.tech/legal/trust-centerCompliance and Certifications Kraken’s Customer and Kraken Flex maintain SOC 1® Type 2 and SOC 2® Type 2 attestations.
Read at https://www.kraken.tech/legal/trust-center - Infrastructure providers named on that list Amazon Web Services, Atlassian, Datadog, Google Cloud, Intercom, Microsoft Azure, Salesforce, Sentry, Slack, Twilio.
Show the 10 exact wordings
Amazon Web Services
Read at https://www.kraken.tech/legal/subprocessorsAtlassian
Read at https://www.kraken.tech/legal/subprocessorsDatadog
Read at https://www.kraken.tech/legal/subprocessorsGoogle Cloud
Read at https://www.kraken.tech/legal/subprocessorsIntercom
Read at https://www.kraken.tech/legal/subprocessorsMicrosoft Azure
Read at https://www.kraken.tech/legal/subprocessorsSalesforce
Read at https://www.kraken.tech/legal/subprocessorsSentry
Read at https://www.kraken.tech/legal/subprocessorsSlack
Read at https://www.kraken.tech/legal/subprocessorsTwilio
Read at https://www.kraken.tech/legal/subprocessors - What the privacy page carries Named data protection officer, Dedicated privacy address.
Show the 2 exact wordings
dpo
Read at https://www.kraken.tech/legal/privacy-notice[address]@kraken.tech
Read at https://www.kraken.tech/legal/privacy-notice - Third-party hosts we saw on the first load 9 cookiebot.com, google-analytics.com, googlesyndication.com, googletagmanager.com, gstatic.com, invalid, sanity.io, vimeo.com, vimeocdn.com.
Show the 9 exact wordings
consent.cookiebot.com, consentcdn.cookiebot.com
Read at https://kraken.tech/region1.google-analytics.com
Read at https://kraken.tech/pagead2.googlesyndication.com
Read at https://kraken.tech/www.googletagmanager.com
Read at https://kraken.tech/www.gstatic.com
Read at https://kraken.tech/invalid
Read at https://kraken.tech/cdn.sanity.io
Read at https://kraken.tech/player.vimeo.com
Read at https://kraken.tech/f.vimeocdn.com, i.vimeocdn.com, vod-adaptive-ak.vimeocdn.com
Read at https://kraken.tech/ - HSTS max-age 63072000 seconds (730 days).
Show the exact wording
max-age=63072000
Read at https://kraken.tech/
Gaps, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-04.
Show the 8 addresses we checked
https://kraken.tech/legal/dpa– reached, no match (HTTP 200)https://kraken.tech/dpa– reached, no match (HTTP 200)https://kraken.tech/legal/data-processing-agreement– reached, no match (HTTP 404)https://kraken.tech/data-processing-agreement– reached, no match (HTTP 404)https://kraken.tech/legal/data-processing-addendum– reached, no match (HTTP 404)https://kraken.tech/legal/gdpr– reached, no match (HTTP 404)https://kraken.tech/trust/dpa– reached, no match (HTTP 404)https://kraken.tech/privacy/dpa– reached, no match (HTTP 404)
Data location stated
weight 3 of 3No statement about data location found.
Checked 7 addresses on 2026-09-04.
Show the 7 addresses we checked
https://kraken.tech/security– reached, no match (HTTP 404)https://kraken.tech/trust– reached, no match (HTTP 404)https://kraken.tech/legal/privacy– reached, no match (HTTP 404)https://kraken.tech/privacy– reached, no match (HTTP 404)https://kraken.tech/privacy-policy– reached, no match (HTTP 404)https://kraken.tech/compliance– reached, no match (HTTP 404)https://kraken.tech/legal/privacy-policy– reached, no match (HTTP 404)
Status page with history
weight 2 of 3No public status page found.
Checked 3 addresses on 2026-09-04.
Show the 3 addresses we checked
https://status.kraken.tech/– The name "status.kraken.tech" could not be resolved.https://kraken.tech/status– reached, no match (HTTP 404)https://kraken.tech.statuspage.io/– Could not be fetched: fetch failed.
Public pricing
weight 2 of 3No public pricing with figures found.
Checked 5 addresses on 2026-09-04.
Show the 5 addresses we checked
https://kraken.tech/pricing– reached, no match (HTTP 404)https://kraken.tech/pricing/– reached, no match (HTTP 404)https://kraken.tech/plans– reached, no match (HTTP 404)https://kraken.tech/en/pricing– reached, no match (HTTP 404)https://kraken.tech/pricing-plans– reached, no match (HTTP 404)
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
- Third-party hosts we saw on the first load 9 cookiebot.com, google-analytics.com, googlesyndication.com, googletagmanager.com, gstatic.com, invalid, sanity.io, vimeo.com, vimeocdn.com.
Show the 9 exact wordings
consent.cookiebot.com, consentcdn.cookiebot.com
Read at https://kraken.tech/region1.google-analytics.com
Read at https://kraken.tech/pagead2.googlesyndication.com
Read at https://kraken.tech/www.googletagmanager.com
Read at https://kraken.tech/www.gstatic.com
Read at https://kraken.tech/invalid
Read at https://kraken.tech/cdn.sanity.io
Read at https://kraken.tech/player.vimeo.com
Read at https://kraken.tech/f.vimeocdn.com, i.vimeocdn.com, vod-adaptive-ak.vimeocdn.com
Read at https://kraken.tech/
Checked 1 address on 2026-09-04.
Show the 1 address we checked
https://kraken.tech/– third-party requests before any interaction: cdn.sanity.io, consent.cookiebot.com, consentcdn.cookiebot.com, f.vimeocdn.com, i.vimeocdn.com, invalid, pagead2.googlesyndication.com, player.vimeo.com, region1.google-analytics.com, vod-adaptive-ak.vimeocdn.com, www.googletagmanager.com, www.gstatic.com
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-04.
Show the 6 addresses we checked
https://kraken.tech/legal/sla– reached, no match (HTTP 404)https://kraken.tech/sla– reached, no match (HTTP 404)https://kraken.tech/legal/service-level-agreement– reached, no match (HTTP 404)https://kraken.tech/trust/sla– reached, no match (HTTP 404)https://kraken.tech/uptime– reached, no match (HTTP 404)https://kraken.tech/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-04.
Show the 1 address we checked
https://kraken.tech/.well-known/security.txt– reached, no match (HTTP 404)
Evidence
The full source lists sit behind these two groups, so that the answer above stays readable.
Published, with a source 5
Subprocessor list
weight 3 of 3The actual list is published, not just a promise to keep one.
- Infrastructure providers named on that list Amazon Web Services, Atlassian, Datadog, Google Cloud, Intercom, Microsoft Azure, Salesforce, Sentry, Slack, Twilio.
Show the 10 exact wordings
Amazon Web Services
Read at https://www.kraken.tech/legal/subprocessorsAtlassian
Read at https://www.kraken.tech/legal/subprocessorsDatadog
Read at https://www.kraken.tech/legal/subprocessorsGoogle Cloud
Read at https://www.kraken.tech/legal/subprocessorsIntercom
Read at https://www.kraken.tech/legal/subprocessorsMicrosoft Azure
Read at https://www.kraken.tech/legal/subprocessorsSalesforce
Read at https://www.kraken.tech/legal/subprocessorsSentry
Read at https://www.kraken.tech/legal/subprocessorsSlack
Read at https://www.kraken.tech/legal/subprocessorsTwilio
Read at https://www.kraken.tech/legal/subprocessors
Source: https://www.kraken.tech/legal/subprocessors · checked 2026-09-04
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
- HSTS max-age 63072000 seconds (730 days).
Show the exact wording
max-age=63072000
Read at https://kraken.tech/
Source: https://kraken.tech/ · checked 2026-09-04
Notice before subprocessors change
weight 2 of 3The vendor commits publicly to giving notice before the list changes.
Source: https://www.kraken.tech/legal/subprocessors · checked 2026-09-04
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
- Named on that page ISO/IEC 27001, PCI DSS (a named provider of theirs), SOC 2 Type II (named without a certification claim).
Show the 3 exact wordings
Kraken holds ISO/IEC 27001:2022 certification and uses ISO27001 as the basis for our Information Security Management System.
Read at https://www.kraken.tech/legal/trust-centerStripe) are certified to the highest industry standards (PCI DSS Level 1).
Read at https://www.kraken.tech/legal/trust-centerCompliance and Certifications Kraken’s Customer and Kraken Flex maintain SOC 1® Type 2 and SOC 2® Type 2 attestations.
Read at https://www.kraken.tech/legal/trust-center
Source: https://www.kraken.tech/legal/trust-center · checked 2026-09-04
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
- What the privacy page carries Named data protection officer, Dedicated privacy address.
Show the 2 exact wordings
dpo
Read at https://www.kraken.tech/legal/privacy-notice[address]@kraken.tech
Read at https://www.kraken.tech/legal/privacy-notice
Source: https://www.kraken.tech/legal/privacy-notice · checked 2026-09-04
History
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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.