Alternatives to Muni-Link
Other Utility billing vendors we measure, sorted by how much they publish that Muni-Link does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 17 that differ from Muni-Link on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Muni-Link has 11 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and Muni-Link does not” is the one that closes them.
| Vendor | Score | Publishes, and Muni-Link does not | Muni-Link publishes, and they do not | |
|---|---|---|---|---|
| Kraken Technologieskraken.tech | 39/100 | 4 Subprocessor list, Certifications named, HTTPS enforced with HSTS, +1 | nothing | Compare |
| Cogsdalecogsdale.com | 22/100 | 2 Data location stated, HTTPS enforced with HSTS | 1 Named privacy contact | Compare |
| Harris Utilitiesharriscomputer.com | 22/100 | 2 Data location stated, HTTPS enforced with HSTS | 1 Named privacy contact | Compare |
| Springbrookspringbrooksoftware.com | 22/100 | 2 Data location stated, Status page with history | 1 Named privacy contact | Compare |
| Badger Meterbadgermeter.com | 17/100 | 1 Data location stated | nothing | Compare |
| EnergyHubenergyhub.com | 17/100 | 1 Data location stated | nothing | Compare |
| Advanced Utilityadvancedutility.com | 13/100 | 1 Data location stated | 1 Named privacy contact | Compare |
| Bidgelybidgely.com | 13/100 | 1 HTTPS enforced with HSTS | nothing | Compare |
| Lumenazalumenaza.de | 13/100 | 1 HTTPS enforced with HSTS | nothing | Compare |
| Schleupenschleupen.de | 13/100 | 1 HTTPS enforced with HSTS | nothing | Compare |
| SilverBlazesilverblaze.com | 13/100 | 1 Data location stated | 1 Named privacy contact | Compare |
| Continental Utilitycusi.com | 9/100 | 1 HTTPS enforced with HSTS | 1 Named privacy contact | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.