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Nextiva

nextiva.com · Contact centre · checked 2026-09-04

43/100DBand D

Rank 4 of 23 in Contact centre, where the median is 13.

We measured 12 of 12 criteria for Nextiva on 2026-09-04. We found 5 with a source and did not find 7 at the addresses we checked. That is a transparency score of 43 out of 100, band D.

Overview

Transparency labelsaas-ranking.com

Nextiva

nextiva.com · Contact centre

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 43of 100 Rank 4 of 23

Published commitments4 of 9 found

Measured behaviour1 of 3 found

Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Nextiva has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://nextiva.com/legal/dpa – reached, no match (HTTP 404)
  2. https://nextiva.com/dpa – reached, no match (HTTP 404)
  3. https://nextiva.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://nextiva.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://nextiva.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://nextiva.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://nextiva.com/trust/dpa – reached, no match (HTTP 404)
  8. https://nextiva.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-04.

Show the 7 addresses we checked
  1. https://nextiva.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://nextiva.com/subprocessors – reached, no match (HTTP 404)
  3. https://nextiva.com/sub-processors – reached, no match (HTTP 404)
  4. https://nextiva.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://nextiva.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://nextiva.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://nextiva.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://nextiva.com/ – third-party requests before any interaction: ad.doubleclick.net, api.ipify.org, app.leandata.com, browser.sentry-cdn.com, cdn.cookielaw.org, cdn.jsdelivr.net, cdn.leandata.com, cdn1.leandata.com, d3po7etsbw5eiv.cloudfront.net, fast.wistia.com, fonts.googleapis.com, fonts.gstatic.com, forms-na1.hsforms.com, forms.hsforms.com, geolocation.onetrust.com, js.hs-scripts.com, js.hsforms.net, nextivaweb.imgix.net, pixel.wp.com, stats.wp.com, ue4-1.prod.nextiva.io, www.google.com, www.googletagmanager.com

Is this wrong? Send us the URL

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-09-04.

Show the 8 addresses we checked
  1. https://nextiva.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://nextiva.com/subprocessors – reached, no match (HTTP 404)
  3. https://nextiva.com/sub-processors – reached, no match (HTTP 404)
  4. https://nextiva.com/legal/dpa – reached, no match (HTTP 404)
  5. https://nextiva.com/dpa – reached, no match (HTTP 404)
  6. https://nextiva.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://nextiva.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://nextiva.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Certifications named

weight 1 of 3

No named certification found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://nextiva.com/security – reached, no match (HTTP 404)
  2. https://nextiva.com/trust – reached, no match (HTTP 404)
  3. https://nextiva.com/trust-center – reached, no match (HTTP 404)
  4. https://nextiva.com/compliance – reached, no match (HTTP 404)
  5. https://nextiva.com/legal/security – reached, no match (HTTP 404)
  6. https://trust.nextiva.com/ – The name "trust.nextiva.com" could not be resolved.

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-04.

Show the 6 addresses we checked
  1. https://nextiva.com/legal/sla – reached, no match (HTTP 404)
  2. https://nextiva.com/sla – reached, no match (HTTP 404)
  3. https://nextiva.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://nextiva.com/trust/sla – reached, no match (HTTP 404)
  5. https://nextiva.com/uptime – reached, no match (HTTP 404)
  6. https://nextiva.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-09-04.

Show the 1 address we checked
  1. https://nextiva.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording Canada, United States.
    Show the 2 exact wordings

    esells United States Google 1600 Amphitheatre Parkway Mountain View, CA 94043 Application and Cloud Hosting; AI API services United States, Canada, UK, Spain Hubspot 2 Canal Park Cambridge, MA 0214 Le...

    Read at https://www.nextiva.com/privacy-policy.html

    United States AWS 410 Terry Avenue North Seattle, WA 98109-5210 Application and Cloud Hosting United States Axacore (Scrypt) (CTS) 8885 Rio San Diego Dr San Diego, CA 921081 vFAX Services Unite

    Read at https://www.nextiva.com/privacy-policy.html

Source: https://www.nextiva.com/privacy-policy.html · checked 2026-09-04

✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.nextiva.com/ · checked 2026-09-04

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://www.nextiva.com/nextiva-pricing · checked 2026-09-04

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains; preload

    Read at https://nextiva.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=31536000; includeSubDomains; preload

    Read at https://nextiva.com/

    max-age=31536000; includeSubDomains; preload

    Read at https://nextiva.com/

Source: https://nextiva.com/ · checked 2026-09-04

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.nextiva.com/privacy-policy.html · checked 2026-09-04

History

Not enough completed runs yet to draw a line. The next runs fill this in.

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