Alternatives to Sendbird
Other Conversational AI vendors we measure, sorted by how much they publish that Sendbird does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 32 that differ from Sendbird on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Sendbird has 6 gaps in what we could measure: Data processing agreement, Status page with history, Public pricing, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116). The column “publishes and Sendbird does not” is the one that closes them.
| Vendor | Score | Publishes, and Sendbird does not | Sendbird publishes, and they do not | |
|---|---|---|---|---|
| Certainlycertainly.io | 65/100 | 3 Data processing agreement, Public pricing, Uptime SLA with a figure | 1 Subprocessor list | Compare |
| MessageBirdbird.com | 65/100 | 3 Data processing agreement, Status page with history, security.txt (RFC 9116) | 1 Data location stated | Compare |
| Sinchsinch.com | 57/100 | 3 Data processing agreement, Status page with history, Public pricing | 2 Subprocessor list, Data location stated | Compare |
| Botpressbotpress.com | 52/100 | 3 Data processing agreement, Public pricing, Uptime SLA with a figure | 3 Subprocessor list, Certifications named, HTTPS enforced with HSTS | Compare |
| Infobipinfobip.com | 30/100 | 3 Status page with history, Public pricing, security.txt (RFC 9116) | 5 Subprocessor list, Data location stated, Certifications named, +2 | Compare |
| Forethoughtforethought.ai | 61/100 | 2 Data processing agreement, Status page with history | 1 Subprocessor list | Compare |
| Voiceflowvoiceflow.com | 57/100 | 2 Data processing agreement, No third-party tracking before consent | 2 Subprocessor list, Named privacy contact | Compare |
| Netominetomi.com | 48/100 | 2 Status page with history, No third-party tracking before consent | 2 Subprocessor list, Notice before subprocessors change | Compare |
| Landbotlandbot.io | 30/100 | 2 Status page with history, Public pricing | 4 Subprocessor list, Data location stated, Certifications named, +1 | Compare |
| Chatfuelchatfuel.com | 26/100 | 2 Status page with history, Public pricing | 5 Subprocessor list, Data location stated, Certifications named, +2 | Compare |
| Kommunicatekommunicate.io | 26/100 | 2 Public pricing, Uptime SLA with a figure | 4 Subprocessor list, Data location stated, Certifications named, +1 | Compare |
| Rasarasa.com | 48/100 | 1 Data processing agreement | 2 Subprocessor list, Certifications named | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.