SaaS Ranking

Data location stated in IT service management

Where the data physically sits decides which law applies to it.

57% here against 56% across every category we measure. IT service management sits above the overall share for this criterion.

Back to Data location stated across all categories, or to IT service management.

Published

The hosting location is stated on a public page.

VendorWhat we found
Atlassian https://www.atlassian.com/legal/privacy-policy
Atomicwork https://www.atomicwork.com/privacy
Cireson https://cireson.com/privacy-statement/
GLPI https://www.glpi-project.org/en/privacy-policy/
HaloITSM https://www.usehalo.com/security
Issuetrak https://www.issuetrak.com/privacy-policy
iTop https://combodo.com/privacy-policy/
Ivanti https://www.ivanti.com/company/legal/privacy-policy
Jitbit https://www.jitbit.com/privacy/
ManageEngine https://www.manageengine.com/privacy.html
OTRS https://otrs.com/privacy-policy/
Rezolve https://www.rezolve.ai/legal/privacy-policy
Siit https://www.siit.io/privacy-policy
SysAid https://www.sysaid.com/privacy-policy
Vivantio https://www.vivantio.com/privacy-policy
Xurrent https://www.xurrent.com/security

No statement about data location found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Alloy Software 7 addresses checked
Deepser 7 addresses checked
EasyVista 7 addresses checked
InvGate 7 addresses checked
Matrix42 7 addresses checked
Motadata 7 addresses checked
SapphireIMS 7 addresses checked
Serviceaide 7 addresses checked
SolarWinds 7 addresses checked
Symphony SummIT 7 addresses checked
TOPdesk 7 addresses checked
Track-It 7 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
ServiceNow The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Spiceworks The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Found something we missed? Tell us and the next run picks it up.