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Atomicwork: what they publish

atomicwork.com · IT service management · checked 2026-10-16

48/100DBand D

Rank 3 of 31 in IT service management, where the median is 26.

Public transparency score, not a product or security rating. Latest check: 2026-10-16. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Atomicwork

atomicwork.com · IT service management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 48of 100 Rank 3 of 31

Published commitments5 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-16. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Atomicwork has no such document.

Where Atomicwork sits in IT service management

  1. A0 0%
  2. B1 3%
  3. C0 0%
  4. D3 10%
  5. E12 39%
  6. F15 48%
31 vendors with a score; 2 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Atomicwork is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Atomicwork states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-16.

Show the 8 addresses we checked
  1. https://atomicwork.com/legal/dpa – reached, no match (HTTP 404)
  2. https://atomicwork.com/dpa – reached, no match (HTTP 404)
  3. https://atomicwork.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://atomicwork.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://atomicwork.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://atomicwork.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://atomicwork.com/trust/dpa – reached, no match (HTTP 404)
  8. https://atomicwork.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in IT service management: 4 of 31 companies

✗

Data location: where they say data is hosted

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.atomicwork.com/privacy · checked 2026-10-16

Show the 7 addresses we checked
  1. https://atomicwork.com/security – reached, no match (HTTP 200)
  2. https://atomicwork.com/trust – reached, no match (HTTP 404)
  3. https://atomicwork.com/legal/privacy – reached, no match (HTTP 404)
  4. https://atomicwork.com/privacy – found, but behind a sign-in
  5. https://atomicwork.com/privacy-policy – reached, no match (HTTP 404)
  6. https://atomicwork.com/compliance – reached, no match (HTTP 404)
  7. https://atomicwork.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in IT service management: 8 of 31 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://atomicwork.com/ – third-party requests before any interaction: api.claydar.com, api.consentpro.com, cdn.claydar.com, cdn.jsdelivr.net, cdn.prod.website-files.com, code-components.website-files.com, d3e54v103j8qbb.cloudfront.net, hubspotonwebflow.com, static.claydar.com, static.cloudflareinsights.com, us-assets.i.posthog.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in IT service management: 4 of 31 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-16.

Show the 8 addresses we checked
  1. https://atomicwork.com/legal/subprocessors – reached, no match (HTTP 200)
  2. https://atomicwork.com/subprocessors – reached, no match (HTTP 404)
  3. https://atomicwork.com/sub-processors – reached, no match (HTTP 404)
  4. https://atomicwork.com/legal/dpa – reached, no match (HTTP 404)
  5. https://atomicwork.com/dpa – reached, no match (HTTP 404)
  6. https://atomicwork.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://atomicwork.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://atomicwork.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in IT service management: 2 of 31 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-16.

Show the 6 addresses we checked
  1. https://atomicwork.com/legal/sla – reached, no match (HTTP 404)
  2. https://atomicwork.com/sla – reached, no match (HTTP 404)
  3. https://atomicwork.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://atomicwork.com/trust/sla – reached, no match (HTTP 404)
  5. https://atomicwork.com/uptime – reached, no match (HTTP 404)
  6. https://atomicwork.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in IT service management: 2 of 31 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://atomicwork.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in IT service management: 8 of 30 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.atomicwork.com/legal · checked 2026-10-16

Across the market: Subprocessor list in IT service management: 2 of 31 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.atomicwork.com/ · checked 2026-10-16

Across the market: Status page with history in IT service management: 7 of 30 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.atomicwork.com/pricing · checked 2026-10-16

Across the market: Public pricing in IT service management: 16 of 31 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains; preload

    Read at https://atomicwork.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=31536000; includeSubDomains; preload

    Read at https://atomicwork.com/

    max-age=31536000; includeSubDomains; preload

    Read at https://atomicwork.com/

Source: https://atomicwork.com/ · checked 2026-10-16

Across the market: HTTPS enforced with HSTS in IT service management: 23 of 33 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page CSA STAR (not counted: the sentence does not carry it), HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), ISO/IEC 27017 (not counted: the sentence does not carry it), ISO/IEC 27018 (not counted: the sentence does not carry it), ISO/IEC 27701 (not counted: the sentence does not carry it), SOC 2 (not counted: the sentence does not carry it), SOC 2 Type II (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 8 exact wordings

    CSA Star Level 1 Enhanced cloud controls for availability, data protection, and risk management in service m

    Read at https://www.atomicwork.com/security

    HIPAA Enables secure management of IT workflows involving protected health information (PHI), such as hea

    Read at https://www.atomicwork.com/security

    ISO 27001 Global standard for operating a secure Information Security Management System (ISMS) that protects

    Read at https://www.atomicwork.com/security

    ISO 27017 Cloud-specific security controls to safeguard ITSM platform infrastructure and hosted IT workflows.

    Read at https://www.atomicwork.com/security

    ISO 27018 Ensures personally identifiable information (PII) in your IT and HR service requests is securely ha

    Read at https://www.atomicwork.com/security

    ISO 27701 Information management standards extended to include privacy information management in all service

    Read at https://www.atomicwork.com/security

    cked by enterprise-grade security and scale Security at Atomicwork -> iso 42001 CCPA GDPR CASA M365 SOC 2 Solutions Solutions Modern ITSM solution Modern ESM solution By industry By usecase For IT tea...

    Read at https://www.atomicwork.com/security

    SOC 2 Type 2 Independent audits validate that the SOC controls operate consistently over time, protecting

    Read at https://www.atomicwork.com/security

Source: https://www.atomicwork.com/security · checked 2026-10-16

Across the market: Certifications named in IT service management: 13 of 32 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.atomicwork.com/privacy · checked 2026-10-16

Across the market: Named privacy contact in IT service management: 17 of 31 companies

History

100 0 2026-10-09: 48 of 1002026-10-16: 48 of 100 2026-10-09 2026-10-16
Score over the last 2 runs we measured Atomicwork in: 48 (2026-10-09), 48 (2026-10-16).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Atomicwork

6 found · 6 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-16.

Investigate 6 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  3. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  4. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  5. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  6. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check

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