SaaS Ranking

Named privacy contact in Ecommerce platforms

"Contact us" is not a privacy contact. A named officer or a dedicated address is.

12 of 43 companies we measured here publish it, that is 28%. Last checked 2026-10-18.

28% here against 36% across every category we measure. Ecommerce platforms sits below the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Named privacy contact across all categories, or to Ecommerce platforms.

The evidence at a glance
  • Found12
  • Not found at checked addresses31
  • Not measured3

46 companies in total. Unmeasured companies are excluded from the published share.

Published

A data protection officer or a dedicated privacy address is named.

VendorWhat we found
BigCommerce https://www.commerce.com/privacy/Checked
commercetools https://commercetools.com/privacyChecked
eComchain https://ecomchain.com/privacyChecked
Ecwid https://www.lightspeedhq.com/legal/privacy-policy/Checked
Fabric https://fabric.inc/legal/privacy-policyChecked
JTL https://www.jtl-software.com/de/datenschutz/Checked
Lightspeed https://www.lightspeedhq.com/legal/privacy-policy/Checked
OXID eSales https://oxid-esales.com/datenschutz/Checked
Saleor https://saleor.io/legal/privacyChecked
Shopify https://www.shopify.com/legal/privacyChecked
Spryker https://spryker.com/privacy-policyChecked
Vendure https://vendure.io/company/privacy-policyChecked
No named privacy contact found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Apparatus 7 addresses checkedChecked
Avysh 7 addresses checkedChecked
Blugento 7 addresses checkedChecked
ChannelEngine 7 addresses checkedChecked
CODRocket 7 addresses checkedChecked
Gambio 7 addresses checkedChecked
Gumroad 7 addresses checkedChecked
Jumpseller 7 addresses checkedChecked
Medusa 7 addresses checkedChecked
Miva 7 addresses checkedChecked
nopCommerce 7 addresses checkedChecked
OrderCircle 7 addresses checkedChecked
PrestaShop 7 addresses checkedChecked
Rupyz 7 addresses checkedChecked
Sellfy 7 addresses checkedChecked
Shift4Shop 7 addresses checkedChecked
ShopCtrl 7 addresses checkedChecked
Shoplazza 7 addresses checkedChecked
Shopware 7 addresses checkedChecked
Sleekshop 7 addresses checkedChecked
Swell 7 addresses checkedChecked
THG Ingenuity 7 addresses checkedChecked
TotalOne 7 addresses checkedChecked
tradeit by Red Technology 7 addresses checkedChecked
UpStart Commerce 7 addresses checkedChecked
Volusion 7 addresses checkedChecked
VTEX 7 addresses checkedChecked
Web Cube 7 addresses checkedChecked
WooCommerce 7 addresses checkedChecked
X-Cart 7 addresses checkedChecked
Znode 7 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Elastic Path The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Payhip The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Sana Commerce None of the addresses could be reached, so this was not measured.Checked

Other criteria in Ecommerce platforms

Named privacy contact in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.