SaaS Ranking
Menu

Lightspeed: what they publish

lightspeedhq.com · Ecommerce platforms · checked 2026-10-16

70/100BBand B

Rank 2 of 42 in Ecommerce platforms, where the median is 17.

Public transparency score, not a product or security rating. Latest check: 2026-10-16. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Lightspeed

lightspeedhq.com · Ecommerce platforms

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
B 70of 100 Rank 2 of 42

Published commitments7 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-16. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Lightspeed has no such document.

Where Lightspeed sits in Ecommerce platforms

  1. A0 0%
  2. B3 7%
  3. C0 0%
  4. D3 7%
  5. E10 24%
  6. F26 62%
42 vendors with a score; 4 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Lightspeed is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Lightspeed states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data location: where they say data is hosted

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.lightspeedhq.com/security/ · checked 2026-10-16

Show the 7 addresses we checked
  1. https://lightspeedhq.com/security – found, but behind a sign-in
  2. https://lightspeedhq.com/trust – reached, no match (HTTP 404)
  3. https://lightspeedhq.com/legal/privacy – reached, no match (HTTP 200)
  4. https://lightspeedhq.com/privacy – reached, no match (HTTP 404)
  5. https://lightspeedhq.com/privacy-policy – reached, no match (HTTP 200)
  6. https://lightspeedhq.com/compliance – reached, no match (HTTP 404)
  7. https://lightspeedhq.com/legal/privacy-policy – reached, no match (HTTP 200)

Is this wrong? Send us the URL

Across the market: Data location stated in Ecommerce platforms: 7 of 43 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://lightspeedhq.com/ – third-party requests before any interaction: ade.googlesyndication.com, browser-intake-us5-datadoghq.com, browser.sentry-cdn.com, cdn.cookielaw.org, cdn.jsdelivr.net, dev.visualwebsiteoptimizer.com, fast.wistia.com, fonts.gstatic.com, geolocation.onetrust.com, lightspeedhq.referralrock.com, pagead2.googlesyndication.com, region1.google-analytics.com, widget.trustpilot.com, www.datadoghq-browser-agent.com, www.google.com, www.googletagmanager.com, www.gstatic.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Ecommerce platforms: 2 of 46 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-16.

Show the 6 addresses we checked
  1. https://lightspeedhq.com/legal/sla – reached, no match (HTTP 200)
  2. https://lightspeedhq.com/sla – reached, no match (HTTP 404)
  3. https://lightspeedhq.com/legal/service-level-agreement – reached, no match (HTTP 200)
  4. https://lightspeedhq.com/trust/sla – reached, no match (HTTP 404)
  5. https://lightspeedhq.com/uptime – reached, no match (HTTP 404)
  6. https://lightspeedhq.com/legal/uptime-sla – reached, no match (HTTP 200)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Ecommerce platforms: 3 of 41 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://lightspeedhq.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Ecommerce platforms: 6 of 38 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://www.lightspeedhq.com/legal/data-processing-agreement/ · checked 2026-10-16

Across the market: Data processing agreement in Ecommerce platforms: 7 of 42 companies

✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.lightspeedhq.com/legal/subprocessors/ · checked 2026-10-16

Across the market: Subprocessor list in Ecommerce platforms: 3 of 42 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.lightspeedhq.com/ · checked 2026-10-16

Across the market: Status page with history in Ecommerce platforms: 10 of 42 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.lightspeedhq.com/pos/retail/pricing/ · checked 2026-10-16

Across the market: Public pricing in Ecommerce platforms: 24 of 42 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

Source: https://lightspeedhq.com/ · checked 2026-10-16

Across the market: HTTPS enforced with HSTS in Ecommerce platforms: 27 of 45 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.lightspeedhq.com/legal/data-processing-agreement/ · checked 2026-10-16

Across the market: Notice before subprocessors change in Ecommerce platforms: 6 of 42 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page ISO/IEC 27001 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it), SOC 2 (unclear from the sentence), SOC 2 Type II (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 4 exact wordings

    providers whose physical and environmental controls maintain certifications such as SOC 2 Type II, ISO 27001, PCI DSS, GDPR, FIPS 140-2, and NIST frameworks.

    Read at https://www.lightspeedhq.com/security/

    Payment Card Industry Data Security Standard (PCI DSS) PCI DSS is the international standard for protecting cardholder information.

    Read at https://www.lightspeedhq.com/security/

    U-Series System and Organization Controls (SOC) Certain Lightspeed products are audited yearly for SOC 2 compliance.

    Read at https://www.lightspeedhq.com/security/

    SOC 2 Type II: R-Series, X-Series, C-Series, E-Series, K-Series, L-Series, O-Series, U-Series, Payments,

    Read at https://www.lightspeedhq.com/security/

Source: https://www.lightspeedhq.com/security/ · checked 2026-10-16

Across the market: Certifications named in Ecommerce platforms: 9 of 43 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.lightspeedhq.com/legal/privacy-policy/ · checked 2026-10-16

Across the market: Named privacy contact in Ecommerce platforms: 12 of 43 companies

History

100 0 2026-10-09: 70 of 1002026-10-16: 70 of 100 2026-10-09 2026-10-16
Score over the last 2 runs we measured Lightspeed in: 70 (2026-10-09), 70 (2026-10-16).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Lightspeed

8 found · 4 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-16.

Investigate 4 open evidence questions
  1. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  2. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  3. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  4. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.