SaaS Ranking

Uptime SLA with a figure in Ecommerce platforms

"High availability" is marketing. "99.9 %" is a commitment.

17% here against 12% across every category we measure. Ecommerce platforms sits above the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to Ecommerce platforms.

Published

An availability commitment with a figure.

VendorWhat we found
Fabric https://fabric.inc/legal/service-level-agreement
OXID eSales https://oxid-esales.com/legal/sla
Saleor https://saleor.io/legal/sla
Volusion https://volusion.com/terms-of-service

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
BigCommerce 6 addresses checked
commercetools 6 addresses checked
Ecwid 6 addresses checked
Gambio 6 addresses checked
Gumroad 6 addresses checked
JTL 6 addresses checked
Lightspeed 6 addresses checked
Medusa 6 addresses checked
PrestaShop 6 addresses checked
Sana Commerce 6 addresses checked
Sellfy 6 addresses checked
Shift4Shop 6 addresses checked
Shopify 6 addresses checked
Shoplazza 6 addresses checked
Shopware 6 addresses checked
Spryker 6 addresses checked
Vendure 6 addresses checked
VTEX 6 addresses checked
WooCommerce 6 addresses checked
X-Cart 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Elastic Path The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Miva The vendor’s server blocked or rate-limited our crawler, so this was not measured.
nopCommerce The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Swell The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Found something we missed? Tell us and the next run picks it up.