SaaS Ranking

Uptime SLA with a figure in HR and payroll

"High availability" is marketing. "99.9 %" is a commitment.

13% here against 12% across every category we measure. HR and payroll sits above the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to HR and payroll.

Published

An availability commitment with a figure.

VendorWhat we found
Namely https://namely.com/client-agreements/service-level-agreement-addendum/

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
BambooHR 6 addresses checked
Deel 6 addresses checked
Factorial 6 addresses checked
HR Cloud 6 addresses checked
Remote 6 addresses checked
Rippling 6 addresses checked
Workday 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Gusto The vendor’s server blocked or rate-limited our crawler, so this was not measured.
HiBob The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Personio The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Sage HR The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Found something we missed? Tell us and the next run picks it up.