SaaS Ranking
Menu

Darktrace: what they publish

darktrace.com · Email security · checked 2026-10-16

35/100EBand E

Rank 12 of 39 in Email security, where the median is 26.

Public transparency score, not a product or security rating. Latest check: 2026-10-16. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

3 days since the newest dated result, 3 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Darktrace

darktrace.com · Email security

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 35of 100 Rank 12 of 39

Published commitments3 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-16. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Darktrace has no such document.

Where Darktrace sits in Email security

  1. A0 0%
  2. B2 5%
  3. C4 10%
  4. D2 5%
  5. E15 38%
  6. F16 41%
39 vendors with a score; 2 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Darktrace is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Darktrace states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-16.

Show the 8 addresses we checked
  1. https://darktrace.com/legal/dpa – reached, no match (HTTP 404)
  2. https://darktrace.com/dpa – reached, no match (HTTP 404)
  3. https://darktrace.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://darktrace.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://darktrace.com/legal/data-processing-addendum – reached, no match (HTTP 200)
  6. https://darktrace.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://darktrace.com/trust/dpa – reached, no match (HTTP 404)
  8. https://darktrace.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Email security: 12 of 39 companies

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-10-16.

Show the 7 addresses we checked
  1. https://darktrace.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://darktrace.com/subprocessors – reached, no match (HTTP 404)
  3. https://darktrace.com/sub-processors – reached, no match (HTTP 404)
  4. https://darktrace.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://darktrace.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://darktrace.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://darktrace.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Email security: 5 of 39 companies

✗

Status page with incident history

weight 2 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://darktrace.cloudflareaccess.com/cdn-cgi/access/login/status.darktrace.com?kid=915342dd111b9c2b0cd010b78cb74b0d1db4f3de08c08d1cf8b4548a0b527ccc&meta=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6ImJjNGI3YTg4NjdhZTU1MGUxOTE1OGI4MDI2ZjkxNTcyOGVjNTdiYzgzOTdjM2NlYmI3YmUwZGJlMTFiZDA3YTYifQ.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.ECjHxfLOmcpAt28XnsoXQedrk6bCEx9O8jbuP-uiPpkwW7_J5W8u4wnhDDPyMBxfuxUGumljYE78V9ldCOK9Pdusu-7v3hOEDdbSk7OVgZXI5gqhrz8e5GGjql29wykcnlA7ZyQerbIvvNrS3WQJ7HMX9Hxo2_c8MvOJATC30uhWovEDcYDFvw6qAm_ezmLlAsc7wHwDwJGygyiPRdKnB3paRK1zYflG1mwBvmQfdzQAWXOA4Eyjnd2JhTilFR2ALsesCaHmNvlgl5CtUFxcMXpQvIhFtUke5rMx1o4FMVohFZSofyI8pCseSd_LSMH1hXbyDcBmPJ--hJGOTSmEaA&redirect_url=%2F · checked 2026-10-16

Show the 3 addresses we checked
  1. https://status.darktrace.com/ – found, but behind a sign-in
  2. https://darktrace.com/status – reached, no match (HTTP 404)
  3. https://darktrace.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Email security: 12 of 40 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-16.

Show the 5 addresses we checked
  1. https://darktrace.com/pricing – reached, no match (HTTP 404)
  2. https://darktrace.com/pricing/ – reached, no match (HTTP 404)
  3. https://darktrace.com/plans – reached, no match (HTTP 404)
  4. https://darktrace.com/en/pricing – reached, no match (HTTP 404)
  5. https://darktrace.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Email security: 14 of 39 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-16.

Show the 1 address we checked
  1. https://darktrace.com/ – third-party requests before any interaction: alb.reddit.com, bat.bing.com, bat.bing.net, cdn.cookielaw.org, cdn.intellimize.co, cdn.prod.website-files.com, connect.facebook.net, d3e54v103j8qbb.cloudfront.net, geolocation.onetrust.com, googleads.g.doubleclick.net, hubspotonwebflow.com, invalid, pagead2.googlesyndication.com, pixel-config.reddit.com, player.vimeo.com, uk01.z.antigena.com, www.facebook.com, www.google.com, www.google.de, www.googleadservices.com, www.googletagmanager.com, www.redditstatic.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Email security: 3 of 40 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-16.

Show the 8 addresses we checked
  1. https://darktrace.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://darktrace.com/subprocessors – reached, no match (HTTP 404)
  3. https://darktrace.com/sub-processors – reached, no match (HTTP 404)
  4. https://darktrace.com/legal/dpa – reached, no match (HTTP 404)
  5. https://darktrace.com/dpa – reached, no match (HTTP 404)
  6. https://darktrace.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://darktrace.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://darktrace.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Email security: 9 of 39 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-16.

Show the 6 addresses we checked
  1. https://darktrace.com/legal/sla – reached, no match (HTTP 404)
  2. https://darktrace.com/sla – reached, no match (HTTP 404)
  3. https://darktrace.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://darktrace.com/trust/sla – reached, no match (HTTP 404)
  5. https://darktrace.com/uptime – reached, no match (HTTP 404)
  6. https://darktrace.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Email security: 2 of 38 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording Australia, Canada, Ireland, Netherlands, Singapore, United Kingdom, United States (not counted: the sentence does not carry it). This does not establish the company’s headquarters. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 7 exact wordings

    cidents tracking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructure and hosting services for Darktrace solutions.

    Read at https://trust.darktrace.com/

    nel Atlassian Netherlands Production issues/incidents tracking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructure and hosting....

    Read at https://trust.darktrace.com/

    s Production issues/incidents tracking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructure and hosting services for Darktrace s...

    Read at https://trust.darktrace.com/

    ion issues/incidents tracking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructure and hosting services for Darktrace solutions.

    Read at https://trust.darktrace.com/

    cking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructure and hosting services for Darktrace solutions.

    Read at https://trust.darktrace.com/

    ssian Netherlands Production issues/incidents tracking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructure and hosting services...

    Read at https://trust.darktrace.com/

    arktrace personnel Atlassian Netherlands Production issues/incidents tracking and communication AWS United States, Canada, United Kingdom, Ireland, Netherlands, Australia, Singapore Cloud infrastructu...

    Read at https://trust.darktrace.com/

Source: https://trust.darktrace.com/ · checked 2026-10-16

Across the market: Data location stated in Email security: 8 of 38 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://darktrace.com/
  • HSTS options includeSubDomains.
    Show the exact wording

    max-age=31536000; includeSubDomains

    Read at https://darktrace.com/

Source: https://darktrace.com/ · checked 2026-10-16

Across the market: HTTPS enforced with HSTS in Email security: 34 of 41 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page Cyber Essentials (not counted: the sentence does not carry it), ISO/IEC 27001, ISO/IEC 27018. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 3 exact wordings

    Report a Vulnerability Legal Darktrace Federal Badges ISO 27001:2022 ISO 27018:2019 ISO 42001 IRAP Cyber Essentials GDPR ICO Registered Quick Summary One or more annual third-party audit(s) Has a form...

    Read at https://trust.darktrace.com/

    gal Darktrace Federal Quick links Website URL Report a Vulnerability Legal Darktrace Federal Badges ISO 27001:2022 ISO 27018:2019 ISO 42001 IRAP Cyber Essentials GDPR ICO Registered Quick Summary One....

    Read at https://trust.darktrace.com/

    ederal Quick links Website URL Report a Vulnerability Legal Darktrace Federal Badges ISO 27001:2022 ISO 27018:2019 ISO 42001 IRAP Cyber Essentials GDPR ICO Registered Quick Summary One or more annual....

    Read at https://trust.darktrace.com/

Source: https://trust.darktrace.com/ · checked 2026-10-16

Across the market: Certifications named in Email security: 20 of 40 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://darktrace.com/.well-known/security.txt · checked 2026-10-16

Across the market: security.txt (RFC 9116) in Email security: 13 of 40 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.darktrace.com/legal/privacy-policy · checked 2026-10-16

Across the market: Named privacy contact in Email security: 20 of 39 companies

History

100 0 2026-10-09: 35 of 1002026-10-16: 35 of 100 2026-10-09 2026-10-16
Score over the last 2 runs we measured Darktrace in: 35 (2026-10-09), 35 (2026-10-16).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Darktrace

5 found · 7 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-16.

Investigate 7 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  4. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  5. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  6. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  7. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.