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MasterControl: what they publish

mastercontrol.com · Quality management · checked 2026-10-20

22/100FBand F

Rank 22 of 86 in Quality management, where the median is 13.

Public transparency score, not a product or security rating. Latest check: 2026-10-20. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

1 day since the newest dated result, 1 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

MasterControl

mastercontrol.com · Quality management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
F 22of 100 Rank 22 of 86

Published commitments3 of 9 found

Measured behaviour0 of 3 found

Checked 2026-10-20. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that MasterControl has no such document.

Where MasterControl sits in Quality management

  1. A0 0%
  2. B0 0%
  3. C1 1%
  4. D2 2%
  5. E12 14%
  6. F71 83%
86 vendors with a score; 4 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of MasterControl is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What MasterControl states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-20.

Show the 8 addresses we checked
  1. https://mastercontrol.com/legal/dpa – reached, no match (HTTP 404)
  2. https://mastercontrol.com/dpa – reached, no match (HTTP 404)
  3. https://mastercontrol.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://mastercontrol.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://mastercontrol.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://mastercontrol.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://mastercontrol.com/trust/dpa – reached, no match (HTTP 404)
  8. https://mastercontrol.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Quality management: 5 of 86 companies

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-10-20.

Show the 7 addresses we checked
  1. https://mastercontrol.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://mastercontrol.com/subprocessors – reached, no match (HTTP 404)
  3. https://mastercontrol.com/sub-processors – reached, no match (HTTP 404)
  4. https://mastercontrol.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://mastercontrol.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://mastercontrol.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://mastercontrol.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Quality management: 0 of 86 companies

✗

Status page with incident history

weight 2 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://status.mastercontrol.com/support · checked 2026-10-20

Show the 3 addresses we checked
  1. https://status.mastercontrol.com/ – found, but behind a sign-in
  2. https://mastercontrol.com/status – reached, no match (HTTP 404)
  3. https://mastercontrol.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Quality management: 8 of 86 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-20.

Show the 5 addresses we checked
  1. https://mastercontrol.com/pricing – reached and rendered, no match
  2. https://mastercontrol.com/pricing/ – reached, no match (HTTP 200)
  3. https://mastercontrol.com/plans – reached, no match (HTTP 404)
  4. https://mastercontrol.com/en/pricing – reached, no match (HTTP 200)
  5. https://mastercontrol.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Quality management: 22 of 87 companies

✗

HTTPS enforced with HSTS

weight 2 of 3

No enforced HTTPS with HSTS found.

Checked 2 addresses on 2026-10-20.

Show the 2 addresses we checked
  1. http://mastercontrol.com/ – redirects to https://www.mastercontrol.com/
  2. https://mastercontrol.com/ – HSTS max-age=0

Is this wrong? Send us the URL

Across the market: HTTPS enforced with HSTS in Quality management: 44 of 89 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-20.

Show the 1 address we checked
  1. https://mastercontrol.com/ – third-party requests before any interaction: bat.bing.com, bat.bing.net, cdn.cookielaw.org, cdn.schemaapp.com, data.schemaapp.com, g.clarity.ms, geolocation.onetrust.com, pagead2.googlesyndication.com, region1.google-analytics.com, scripts.clarity.ms, static.cloudflareinsights.com, www.clarity.ms, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Quality management: 8 of 89 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-20.

Show the 8 addresses we checked
  1. https://mastercontrol.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://mastercontrol.com/subprocessors – reached, no match (HTTP 404)
  3. https://mastercontrol.com/sub-processors – reached, no match (HTTP 404)
  4. https://mastercontrol.com/legal/dpa – reached, no match (HTTP 404)
  5. https://mastercontrol.com/dpa – reached, no match (HTTP 404)
  6. https://mastercontrol.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://mastercontrol.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://mastercontrol.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Quality management: 5 of 85 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-20.

Show the 1 address we checked
  1. https://mastercontrol.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Quality management: 4 of 83 companies

✗

Named privacy contact (DPO or privacy address)

weight 1 of 3

No named privacy contact found.

Checked 7 addresses on 2026-10-20.

Show the 7 addresses we checked
  1. https://mastercontrol.com/legal/privacy – reached, no match (HTTP 200)
  2. https://mastercontrol.com/privacy – reached, no match (HTTP 200)
  3. https://mastercontrol.com/privacy-policy – reached, no match (HTTP 404)
  4. https://mastercontrol.com/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://mastercontrol.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://mastercontrol.com/trust/privacy – reached, no match (HTTP 404)
  7. https://mastercontrol.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Named privacy contact in Quality management: 28 of 84 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 3
✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    Therefore, as a global business, MasterControl processes, hosts and transfers personal information in different countries, including in the United States.

    Read at https://www.mastercontrol.com/privacy/

Source: https://www.mastercontrol.com/privacy/ · checked 2026-10-20

Across the market: Data location stated in Quality management: 19 of 86 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page FedRAMP (not counted: the sentence does not carry it), ISO 9001 (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), ISO/IEC 27017 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 4 exact wordings

    Government FedRAMP-ready QMS solutions for government life sciences agencies Dietary Supplements Enhance supplement pr

    Read at https://www.mastercontrol.com/trust/

    ISO 9001 Standard Sets the criteria for a quality management system (QMS) based on principles such as strong

    Read at https://www.mastercontrol.com/trust/

    our commitment to continuous improvement and ensuring the protection of your systems and data ISO 27001:2013 Standard Focuses on the implementation, maintenance and ongoing improvement of an informat

    Read at https://www.mastercontrol.com/trust/

    ISO 27017 Standard Focuses on information security aspects specific to cloud computing and assists with the i

    Read at https://www.mastercontrol.com/trust/

Source: https://www.mastercontrol.com/trust/ · checked 2026-10-20

Across the market: Certifications named in Quality management: 22 of 87 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.95 %.
    Show the exact wording

    Downtime (as defined below), MasterControl will endeavor to provide minimum system availability of 99.95%: Excusable Downtime .

    Read at https://www.mastercontrol.com/legal/sla/

Source: https://www.mastercontrol.com/legal/sla/ · checked 2026-10-20

Across the market: Uptime SLA with a figure in Quality management: 4 of 86 companies

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

MasterControl

3 found · 9 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-20.

Investigate 9 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  4. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  5. HTTPS enforced with HSTS

    How is HTTPS enforced on the product and sign-in domains we will use? Please distinguish those domains from the public website.

    Inspect this check
  6. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  7. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  8. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check
  9. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

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