SaaS Ranking

Vendors whose SLA page tops out at 99.95 %

22 of the 8221 vendors where we could measure this at all, that is 0.3 %. Below is every one of them with the sentence we read it from.

Last change recorded in these rows: 2026-09-27. We compare every new measurement with the one before it; one that finds the same thing is not a change.

This is what they publish, not what we verified. We found this wording on the page linked in each row on the date given. It says nothing about vendors that are not on this list: they may publish the same thing somewhere we did not look, or behind a login. How we look for this.

Most common in: Data warehouses and databases (4), Workflow automation (2), Ecommerce platforms (2), Contact centre (1), Content management systems (1), Customer success and onboarding (1), Developer collaboration and CI (1), Digital signage (1).

VendorCategoryScoreWhat they write, and where
Sanity Content management systems 78 Enterprise Agreement Availability Calculation of Service Credit 99.9% - 99.95% 10% multiplied by the Annual Service Fee divided by 12 4.
Read at https://www.sanity.io/legal/sla on 2026-09-26
AutoRFP Proposals and quoting 74 use commercially reasonable efforts to ensure the Services have an Uptime Availability of at least 99.95% during any calendar month.
Read at https://autorfp.ai/legal/sla on 2026-09-28
Saleor Ecommerce platforms 74 ranges set forth in the table below: Monthly Uptime Percentage Service Credits Percentage Less than 99.95% but equal to or greater than 99.9% 15% Less than 99.9% 25% We will apply Service Credits agai...
Read at https://saleor.io/legal/sla on 2026-10-01
Daytona Developer collaboration and CI 61 Uptime Commitment Daytona will use commercially reasonable efforts to make the Services available 99.95% of the time in any given calendar month, excluding Excluded Downtime as defined below (“Uptime....
Read at https://www.daytona.io/sla on 2026-09-30
Neon Data warehouses and databases 61 Monthly Uptime Percentage Service Credit Less than 99.95% but greater than or equal to 99.0% 10% Less than 99.0% but greater than or equal to 98.0% 15% Less
Read at https://neon.com/sla on 2026-09-25
Weaviate Data warehouses and databases 61 lex Premium (Shared Deployment) Premium (Dedicated Deployment) Availability per Quarter 99.5% 99.9% 99.95% For subscriptions beginning prior to October 27, 2025, the details are as follows per support...
Read at https://weaviate.io/sla on 2026-09-28
Pipedream Workflow automation 57 Service Level Credit Percent 99.95% or higher None 99% to 99.95 percent 10% 95% to 99% 25% Less than 95% 50% Pipedream is the integrati
Read at https://pipedream.com/sla on 2026-09-27
Celigo Workflow automation 43 Service Availability: Celigo endeavors to make a 99.95% Uptime commitment per calendar quarter, minus Permissible Downtime.
Read at https://www.celigo.com/legal/service-level-agreement/ on 2026-09-29
Prisma Data warehouses and databases 39 Commitment to Service Prisma commits to maintaining 99.95% monthly uptime for paid plan subscribers.
Read at https://www.prisma.io/legal/sla on 2026-09-27
Reltio Product information management 39 mail or other means; provided that no such amendment will decrease the Monthly Uptime Percentage of 99.95%.
Read at https://www.reltio.com/sla-and-support-policy/ on 2026-09-25
Dragonfly Data warehouses and databases 35 d available to the Customer during the Subscription Term at a monthly Availability Rate of at least 99.95% for the Multi AZ HA Data Store configuration and 99.5% for the Standalone configuration, excl...
Read at https://www.dragonflydb.io/sla on 2026-09-26
FreeClimb Contact centre 35 Company has targeted Company Services availability of 99.95%.
Read at https://freeclimb.com/legal/sla on 2026-09-27
Metoro Monitoring and observability 35 Availability Commitment Metoro will use commercially reasonable efforts to maintain at least 99.95% Monthly Uptime Percentage for Enterprise Cloud in each monthly billing cycle.
Read at https://metoro.io/sla on 2026-09-25
Userflow Customer success and onboarding 35 Uptime Metric Userflow’s Core Services are maintained at least 99.95% uptime per year.
Read at https://www.userflow.com/sla on 2026-10-01
Datarails Financial planning and close 30 pace Dashboard and Admin Console Availability Measure Standards Datarails Excel Add-in availability 99.95% Datarails Workspace/Dashboard/Admin Console availability 99.9% Severity Level First Response....
Read at https://www.datarails.com/service-level-agreement/ on 2026-09-25
Stape Marketing attribution 30 for each Service Period Availability of the Services Availability, can be viewed at the Status Page 99.95% 99.5% 10% Service Credit for each percentage under the specified Service Level Threshold 3.2.
Read at https://stape.io/sla on 2026-09-28
Zilliz Search and vector infrastructure 30 inutes in the month): If Service Downtime is less than 5 minutes, Monthly Uptime Percentage exceeds 99.95%.
Read at https://zilliz.com/sla on 2026-10-01
Agile Ticketing Solutions Venue ticketing 17 stomer Login Support Request A Demo Service Level Agreement The services will be available at least 99.95% (no more than 21.56 minutes per month of unavailability) during any monthly billing cycle exc...
Read at https://agiletix.com/sla/ on 2026-10-01
Wallboard Digital signage 13 Wallboard includes OAuth 2.0, SAML authentication, role-based access control, and a 99.95% uptime SLA.
Read at https://www.wallboard.us/ on 2026-09-29
Serenity Senior living 10 LA) serenityco1dev 2025-06-19T00:43:48+00:00 Service Level Agreements (SLA) Serenity App provides a 99.95% Uptime commitment for customers on any paid plan.
Read at https://serenitysmart.com/service-level-agreement/ on 2026-09-28
Fabric Ecommerce platforms 9 % 10% 98% to <99% 20% 95% to <98% 30% Below 95% 40% Termination option: If availability falls below 99.95% for three consecutive months, or for four months within any 12-month period, Customer may ter...
Read at https://fabric.inc/legal/service-level-agreement on 2026-10-01
MasterControl Quality management 9 Downtime (as defined below), MasterControl will endeavor to provide minimum system availability of 99.95%: Excusable Downtime .
Read at https://www.mastercontrol.com/legal/sla/ on 2026-09-25