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Narvar: what they publish

narvar.com · Returns management · checked 2026-10-18

39/100EBand E

Rank 3 of 32 in Returns management, where the median is 13.

Public transparency score, not a product or security rating. Latest check: 2026-10-18. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

1 day since the newest dated result, 1 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Narvar

narvar.com · Returns management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 39of 100 Rank 3 of 32

Published commitments4 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-18. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Narvar has no such document.

Where Narvar sits in Returns management

  1. A0 0%
  2. B1 3%
  3. C0 0%
  4. D0 0%
  5. E5 16%
  6. F26 81%
32 vendors with a score; 1 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Narvar is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Narvar states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-18.

Show the 8 addresses we checked
  1. https://narvar.com/legal/dpa – reached, no match (HTTP 404)
  2. https://narvar.com/dpa – reached, no match (HTTP 404)
  3. https://narvar.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://narvar.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://narvar.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://narvar.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://narvar.com/trust/dpa – reached, no match (HTTP 404)
  8. https://narvar.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Returns management: 3 of 33 companies

✗

Data location: where they say data is hosted

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://trust.narvar.com/ · checked 2026-10-18

Show the 7 addresses we checked
  1. https://narvar.com/security – reached, no match (HTTP 404)
  2. https://narvar.com/trust – found, but behind a sign-in
  3. https://narvar.com/legal/privacy – reached, no match (HTTP 404)
  4. https://narvar.com/privacy – found, but behind a sign-in
  5. https://narvar.com/privacy-policy – found, but behind a sign-in
  6. https://narvar.com/compliance – reached, no match (HTTP 404)
  7. https://narvar.com/legal/privacy-policy – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Data location stated in Returns management: 2 of 33 companies

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-18.

Show the 3 addresses we checked
  1. https://status.narvar.com/ – reached, no match (HTTP 200)
  2. https://narvar.com/status – reached, no match (HTTP 404)
  3. https://narvar.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Returns management: 1 of 32 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-18.

Show the 5 addresses we checked
  1. https://narvar.com/pricing – reached, no match (HTTP 404)
  2. https://narvar.com/pricing/ – reached, no match (HTTP 404)
  3. https://narvar.com/plans – reached, no match (HTTP 404)
  4. https://narvar.com/en/pricing – reached, no match (HTTP 404)
  5. https://narvar.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Returns management: 13 of 32 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-18.

Show the 1 address we checked
  1. https://narvar.com/ – third-party requests before any interaction: 249-tec-877.mktoresp.com, acsbapp.com, ajax.googleapis.com, cdn.acsbapp.com, cdn.bizible.com, cdn.bizibly.com, cdn.jsdelivr.net, cdn.prod.website-files.com, cdnjs.cloudflare.com, d3e54v103j8qbb.cloudfront.net, data.sequel.io, fonts.googleapis.com, fonts.gstatic.com, munchkin.marketo.net, pagead2.googlesyndication.com, prod-assets.sequelvideo.com, tracking-api.g2.com, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Returns management: 2 of 32 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-18.

Show the 1 address we checked
  1. https://narvar.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Returns management: 2 of 32 companies

✗

Named privacy contact (DPO or privacy address)

weight 1 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://corp.narvar.com/legal/privacy-policy · checked 2026-10-18

Show the 7 addresses we checked
  1. https://narvar.com/legal/privacy – reached, no match (HTTP 404)
  2. https://narvar.com/privacy – found, but behind a sign-in
  3. https://narvar.com/privacy-policy – found, but behind a sign-in
  4. https://narvar.com/legal/privacy-policy – found, but behind a sign-in
  5. https://narvar.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://narvar.com/trust/privacy – reached, no match (HTTP 404)
  7. https://narvar.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Named privacy contact in Returns management: 9 of 32 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 5
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://corp.narvar.com/legal/subprocessors · checked 2026-10-18

Across the market: Subprocessor list in Returns management: 3 of 33 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000

    Read at https://narvar.com/

Source: https://narvar.com/ · checked 2026-10-18

Across the market: HTTPS enforced with HSTS in Returns management: 22 of 33 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://corp.narvar.com/legal/subprocessors · checked 2026-10-18

Across the market: Notice before subprocessors change in Returns management: 4 of 32 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA, ISO/IEC 27001, SOC 2.
    Show the 3 exact wordings

    Compliance CCPA GDPR HIPAA ISO/IEC 27001 Privacy Shield SOC 2 Documents All Public Private Get access Bulk download REPORTS Ne

    Read at https://trust.narvar.com/

    Compliance CCPA GDPR HIPAA ISO/IEC 27001 Privacy Shield SOC 2 Documents All Public Private Get access Bulk download REPORTS Network Diagram

    Read at https://trust.narvar.com/

    Compliance CCPA GDPR HIPAA ISO/IEC 27001 Privacy Shield SOC 2 Documents All Public Private Get access Bulk download REPORTS Network Diagram REPORTS Pentest Repor

    Read at https://trust.narvar.com/

Source: https://trust.narvar.com/ · checked 2026-10-18

Across the market: Certifications named in Returns management: 4 of 32 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99 %.
    Show the exact wording

    service levels Narvar provides to its customers Service Category Availability Service Availability 99% each calendar month (The availability percentage does not include interruptions due to scheduled....

    Read at https://corp.narvar.com/legal/sla

Source: https://corp.narvar.com/legal/sla · checked 2026-10-18

Across the market: Uptime SLA with a figure in Returns management: 2 of 32 companies

History

100 0 2026-10-11: 48 of 1002026-10-18: 39 of 100 2026-10-11 2026-10-18
Score over the last 2 runs we measured Narvar in: 48 (2026-10-11), 39 (2026-10-18).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Narvar

5 found · 7 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-18.

Investigate 7 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  3. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  4. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  5. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  6. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  7. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

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