Vendors whose SLA page tops out at 99 %
23 of the 8221 vendors where we could measure this at all, that is 0.3 %. Below is every one of them with the sentence we read it from.
- 23Vendors
- 0.3 %Of those measured
- 2026-10-01Latest measurement
No change recorded in these rows since 2026-09-11. We compare every new measurement with the one before it; one that finds the same thing is not a change.
This is what they publish, not what we verified. We found this wording on the page linked in each row on the date given. It says nothing about vendors that are not on this list: they may publish the same thing somewhere we did not look, or behind a login. How we look for this.
Most common in: Coding assistants (2), E-learning authoring (2), Association management (1), Browser automation and web data (1), Conversational AI (1), Customer success and onboarding (1), Data integration (1), Data labelling (1).
| Vendor | Category | Score | What they write, and where |
|---|---|---|---|
| User Interviews | User research and testing | 83 | UI will provide the Services with an uptime commitment of 99%, measured monthly (“ Uptime Commitment ”). Read at https://www.userinterviews.com/legal/service-level-agreement on 2026-09-29 |
| Terramate | Developer collaboration and CI | 74 | Plan selected by the Customer in the Service Order: SLA Plan Component Performance Target Standard 99.0% Custom Custom 1.4 Exclusions Notwithstanding anything to the contrary, no Component Service Iss... Read at https://terramate.io/legal/service-level-agreement/ on 2026-09-29 |
| Totango | Customer success and onboarding | 74 | 2.2 Totango will use commercially reasonable efforts to make the Service available 99% of the time in any calendar month, excluding periods of Excused Downtime. Read at https://www.totango.com/legal/service-level-agreement on 2026-09-27 |
| Dataminr | Threat intelligence | 70 | Service Level Guarantee Dataminr will make the Services available 99% of the time on a monthly basis. Read at https://www.dataminr.com/legal/sla/ on 2026-09-30 |
| Factory | Coding assistants | 61 | commercial efforts with the intent that Services will be available and operational to Customer for 99% of all Scheduled Availability Time. Read at https://factory.com/legal/sla on 2026-09-26 |
| Density | Energy management | 57 | ime ” shall mean an uptime percentage of the Density API equal to or exceeding ninety nine percent (99%) and shall be calculated as one hundred (100) minus the Monthly API Downtime Percentage, stated.... Read at https://density.io/legal/service-level-agreement on 2026-09-26 |
| Jane | Telehealth platforms | 57 | make our web-based clinic management platform (the “Platform” ) operational and available at least 99% of the time during any calendar month, subject to the exclusions set forth below (the “Service Co... Read at https://jane.app/legal/service-level-agreement on 2026-09-27 |
| Arist | E-learning authoring | 52 | ke the Services Available each Calendar Month in accordance with the following Uptime Percentage: ≥ 99.00%. Read at https://arist.com/legal/service-level-agreement on 2026-09-28 |
| Captain Data | Data integration | 48 | Skip to main content api.captaindata.com build v1.4.9 REST /v1 uptime 99% 100-credit free trial ⌘ K dark light ▍ overview products ▾ pricing resources ▾ search ⌘ K Sign in G Read at https://www.captaindata.com/sla on 2026-09-27 |
| Cognition | Coding assistants | 43 | provision of the Service, Licensor will achieve System Availability (as defined below) of at least 99% during each calendar month of the Term. Read at https://cognition.com/legal/service-level-agreement on 2026-09-29 |
| TidyHQ | Association management | 43 | 99.0% Monthly uptime target AWS Sydney Hosted with full redundancy < 1 day Standard support response Upti Read at https://tidyhq.com/sla on 2026-09-30 |
| Narvar | Returns management | 39 | service levels Narvar provides to its customers Service Category Availability Service Availability 99% each calendar month (The availability percentage does not include interruptions due to scheduled.... Read at https://corp.narvar.com/legal/sla on 2026-09-27 |
| Scrapingdog | Browser automation and web data | 38 | We aim for a monthly uptime of 99% of our service, ensuring that our users experience minimal disruptions. Read at https://www.scrapingdog.com/sla/ on 2026-09-28 |
| HappyOrNot | Surveys and forms | 30 | Server Software HappyOrNot provides not less than ninety-nine percent (99%) of availability rates of the Service. Read at https://www.happy-or-not.com/en/sla/ on 2026-09-29 |
| Nauto | Route planning and delivery | 30 | Fleet Safety Application Availability Uptime Calculation At least 99% availability ((total minutes excluding planned downtime) (minutes of unplanned downtime)) / (total Read at https://empiricearth.com/legal/service-level-agreement on 2026-09-25 |
| Kommunicate | Conversational AI | 26 | t to the following exceptions and special conditions: Intentive must ensure service availability of 99.0%. Read at https://www.kommunicate.io/sla on 2026-09-28 |
| AdmitHub | Higher education CRM | 22 | Monthly Uptime Mainstay will provide 99.0% Availability (as defined below) for the Services within Mainstay’s Immediate Control (as defined be Read at https://mainstay.com/legal-sla/ on 2026-09-30 |
| Attensi | E-learning authoring | 22 | cially reasonable efforts to provide the Services with a Quarterly Service Availability of at least 99% (the “Quarterly Service Availability” ). Read at https://attensi.com/legal/service-level-agreement/ on 2026-09-30 |
| Rever | Manufacturing execution | 17 | Rever will use commercially reasonable efforts to make the Service available with an uptime of 99% of each calendar month. Read at https://reverscore.com/legal/service-level-agreement/ on 2026-10-01 |
| Snorkel | Data labelling | 13 | Snorkel AI will: (a) make the Hosted Service available to Customer at least 99% of the time, excluding scheduled maintenance, measured on a collective, rolling 6-month basis; (b) Read at https://snorkel.ai/terms/sla/ on 2026-09-29 |
| Stellar Cyber | SIEM and security operations | 13 | Subscription Services Availability Stellar Cyber guarantees at least 99% Subscription Services availability (“Service Availability”) which is defined as a customer being ab Read at https://stellarcyber.ai/sla/ on 2026-09-30 |
| Scriptpro | Pharmacy software | 9 | Assure pill count accuracy and robot uptime greater than 99% Fill up to 75% of prescriptions with robotics Manage workflow from point of entry to point of sale Read at https://scriptpro.com/ on 2026-09-26 |
| Care Coordinations | Home health and care agencies | 4 | erage Availability of the Subscription Service in each month shall be at least ninety-nine percent (99.0%), excluding any Force Majeure Events that result in Downtime, as measured and monitored from C... Read at https://carecoordinations.com/sla on 2026-09-27 |