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Jotform: what they publish

jotform.com · Surveys and forms · checked 2026-10-11

65/100CBand C

Rank 1 of 49 in Surveys and forms, where the median is 22.

Public transparency score, not a product or security rating. Latest check: 2026-10-11. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

5 days since the newest dated result, 5 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Jotform

jotform.com · Surveys and forms

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 65of 100 Rank 1 of 49

Published commitments6 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-11. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Jotform has no such document.

Where Jotform sits in Surveys and forms

  1. A0 0%
  2. B0 0%
  3. C3 6%
  4. D6 12%
  5. E11 22%
  6. F29 59%
49 vendors with a score; 2 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Jotform is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Jotform states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-11.

Show the 8 addresses we checked
  1. https://jotform.com/legal/dpa – reached, no match (HTTP 404)
  2. https://jotform.com/dpa – reached, no match (HTTP 200)
  3. https://jotform.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://jotform.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://jotform.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://jotform.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://jotform.com/trust/dpa – reached, no match (HTTP 404)
  8. https://jotform.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Surveys and forms: 6 of 50 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

  • Third-party hosts we saw on the first load 1 jotfor.ms.
    Show the exact wording

    cdn.jotfor.ms

    Read at https://jotform.com/

Checked 1 address on 2026-10-11.

Show the 1 address we checked
  1. https://jotform.com/ – third-party requests before any interaction: cdn.jotfor.ms

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Surveys and forms: 2 of 51 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-11.

Show the 8 addresses we checked
  1. https://jotform.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://jotform.com/subprocessors – reached, no match (HTTP 200)
  3. https://jotform.com/sub-processors – reached, no match (HTTP 404)
  4. https://jotform.com/legal/dpa – reached, no match (HTTP 404)
  5. https://jotform.com/dpa – reached, no match (HTTP 200)
  6. https://jotform.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://jotform.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://jotform.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Surveys and forms: 5 of 49 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-11.

Show the 6 addresses we checked
  1. https://jotform.com/legal/sla – reached, no match (HTTP 404)
  2. https://jotform.com/sla – reached, no match (HTTP 404)
  3. https://jotform.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://jotform.com/trust/sla – reached, no match (HTTP 404)
  5. https://jotform.com/uptime – reached, no match (HTTP 404)
  6. https://jotform.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Surveys and forms: 2 of 49 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.jotform.com/subprocessors/ · checked 2026-10-11

Across the market: Subprocessor list in Surveys and forms: 1 of 50 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording European Union, Frankfurt, Germany, Virginia. This does not establish the company’s headquarters.
    Show the 4 exact wordings

    Keep your European user data in EU servers You can store your data in the European Union (EU) by enabling the appropriate option in the Data tab of your account settings.

    Read at https://www.jotform.com/security/

    After confirmation, your form data will be moved to our European servers in Frankfurt, Germany, run by Google.

    Read at https://www.jotform.com/security/

    After confirmation, your form data will be moved to our European servers in Frankfurt, Germany, run by Google.

    Read at https://www.jotform.com/security/

    AWS data centers are located in Virginia (U.S.) and Frankfurt (Germany, EU).

    Read at https://www.jotform.com/security/

Source: https://www.jotform.com/security/ · checked 2026-10-11

Across the market: Data location stated in Surveys and forms: 17 of 50 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.jotform.com/ · checked 2026-10-11

Across the market: Status page with history in Surveys and forms: 8 of 51 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.jotform.com/pricing/ · checked 2026-10-11

Across the market: Public pricing in Surveys and forms: 36 of 50 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 31536000 seconds (365 days).
    Show the exact wording

    max-age=31536000

    Read at https://jotform.com/

Source: https://jotform.com/ · checked 2026-10-11

Across the market: HTTPS enforced with HSTS in Surveys and forms: 32 of 51 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page FedRAMP (not counted: the sentence does not carry it), HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), ISO/IEC 27017 (not counted: the sentence does not carry it), ISO/IEC 27018 (not counted: the sentence does not carry it), PCI DSS (not counted: the sentence does not carry it), SOC 2 (unclear from the sentence), SOC 2 Type II (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 8 exact wordings

    otform Government has been built and is being managed according to security controls common to both FedRAMP and StateRAMP, as documented in NIST Special Publication 800-53 Revision 5.

    Read at https://www.jotform.com/security/

    AI Agents Jotform Website Widgets FEATURES Jotform AI Jotform Teams Enterprise Mobile Prefill Forms HIPAA Forms Secure Forms Assign Forms Form Notifications Online Payments Form Widgets See more featu...

    Read at https://www.jotform.com/security/

    mary platform is Google Cloud, which complies with SSAE16 / ISAE 3402 Type II, SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017 (Cloud Security), ISO 27018 (Cloud Privacy), and PCI DSS v3.2.

    Read at https://www.jotform.com/security/

    rm is Google Cloud, which complies with SSAE16 / ISAE 3402 Type II, SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017 (Cloud Security), ISO 27018 (Cloud Privacy), and PCI DSS v3.2.

    Read at https://www.jotform.com/security/

    mplies with SSAE16 / ISAE 3402 Type II, SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017 (Cloud Security), ISO 27018 (Cloud Privacy), and PCI DSS v3.2.

    Read at https://www.jotform.com/security/

    Read More PCI Certification Jotform is PCI DSS Service Provider Level 1 compliant, the highest security attainment you can have as a business that

    Read at https://www.jotform.com/security/

    SSL Encrypted Forms PCI Certification GDPR Compliance CCPA Compliance HIPAA-Enabled Forms StateRAMP SOC 2 Compliance FERPA Compliance General Legal Compliance Spam Protection Form Privacy HECVAT Form....

    Read at https://www.jotform.com/security/

    Our primary platform is Google Cloud, which complies with SSAE16 / ISAE 3402 Type II, SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017 (Cloud Security), ISO 27018 (Cloud Privacy), and PCI DSS v3.2.

    Read at https://www.jotform.com/security/

Source: https://www.jotform.com/security/ · checked 2026-10-11

Across the market: Certifications named in Surveys and forms: 15 of 51 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://www.jotform.com/.well-known/security.txt · checked 2026-10-11

Across the market: security.txt (RFC 9116) in Surveys and forms: 8 of 46 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.jotform.com/privacy/ · checked 2026-10-11

Across the market: Named privacy contact in Surveys and forms: 14 of 49 companies

History

100 0 2026-10-04: 65 of 1002026-10-11: 65 of 100 2026-10-04 2026-10-11
Score over the last 2 runs we measured Jotform in: 65 (2026-10-04), 65 (2026-10-11).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Jotform

8 found · 4 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-11.

Investigate 4 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  3. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  4. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.

Compared with

Each comparison lists only the criteria where the two differ, with the source for every one. All comparisons.