Vendors whose SLA page tops out at 100 %
9 of the 4685 vendors where we could measure this at all, that is 0 %. Below is every one of them with the sentence we read it from.
- 9Vendors
- 0 %Of those measured
- 2026-09-04Latest measurement
This is what they publish, not what we verified. We found this wording on the page linked in each row on the date given. It says nothing about vendors that are not on this list: they may publish the same thing somewhere we did not look, or behind a login. How we look for this.
Most common in: Workflow automation (1), Digital signage (1), Energy management (1), GIS and mapping (1), Monitoring and observability (1), Digital adoption and enablement (1), SIEM and security operations (1), Transactional email and notifications (1).
| Vendor | Category | Score | What they write, and where |
|---|---|---|---|
| Expel | SIEM and security operations | 61 | o the following table: System Availability *Credit as a Percentage of One Month of Service 99.95% – 100.00% 0% 99.00% – 99.94% 10% 95.00% – 98.99% 25% Less than 95.0% 50% Notwithstanding the foregoing... Read at https://expel.com/sla/ on 2026-09-04 |
| Boomi | Workflow automation | 52 | Service Availability Credit Percentage < 99.99% 10% < 99.00% 20% < 97.00% 35% < 95.00% 50% < 90.00% 100% c. Read at https://boomi.com/sla/ on 2026-09-04 |
| Tango | Energy management | 39 | ervices Availability = [(Actual Availability divided by Total Scheduled Availability) multiplied by 100%]. Read at https://tangoanalytics.com/info/sla/ on 2026-09-04 |
| Dacast | Video and podcast hosting | 35 | xcluded Downtime) / (Total Hours in Reporting Period – Scheduled Maintenance – Excluded Downtime) × 100% Unplanned Downtime means any time, measured in hours, that the Service is not available other t... Read at https://www.dacast.com/service-level-agreement/ on 2026-09-04 |
| Onsign | Digital signage | 30 | Definitions Monthly Uptime Percentage = (Total minutes in calendar month Downtime minutes) * 100% / Total minutes in calendar Downtime means a failure of the Covered Service resulting in either: (... Read at https://www.onsign.com/sla on 2026-09-04 |
| Pingdom | Monitoring and observability | 30 | e 59 US-based e-commerce sites we monitored during the holiday season last year 28 scored a perfect 100% uptime for December. Read at https://www.pingdom.com/blog/uptime-and-performance-for-us-e-commerce-websites-during-december-2011-study/ on 2026-09-04 |
| Kompyte | Digital adoption and enablement | 26 | Monthly Uptime Percentage Is calculated by subtracting from 100% the percentage of minutes during the month in which the Kompyte Hosted Services were unavailable. Read at https://www.kompyte.com/sla/ on 2026-09-04 |
| Mapme | GIS and mapping | 26 | ual fee divided by 12, as follows: Total Available Uptime (across all APIs) per month Credit Amount 100% – 99.9% 0% 99.89% – 99% 10% Less than 99% 20% To receive a credit, you must contact Mapme withi... Read at https://mapme.com/sla/ on 2026-09-04 |
| MailerSend | Transactional email and notifications | no score | If you did not make any Requests in a given 5-minute interval, that interval is assumed to be 100% available; 1.2. Read at https://www.mailersend.com/legal/service-level-agreement on 2026-09-04 |