Quoted from their page
Vendors whose SLA page tops out at 100 %
58 of the 8259 vendors where we could measure this at all, that is 0.7 %. Find a vendor below and follow the dated source.
Browse the evidence- 58Vendors
- 0.7 %Of those measured
- 2026-10-19Latest measurement
Last change recorded in these rows: 2026-10-14. We compare every new measurement with the one before it; one that finds the same thing is not a change.
Where this finding appears · 42 categories
- Cloud hosting3
- Data warehouses and databases3
- Feature flags and experimentation3
- Helpdesk3
- Digital asset management2
- Digital signage2
- GIS and mapping2
- IT service management2
Vendors with this finding, by category. Open a bar to filter the evidence below.
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Showing 1–25 of 58 vendors.
The headline counts cover the whole dataset. Filters affect this list only. Public transparency score, not a product or security rating.
| Vendor | Category | Transparency | What they write, and where |
|---|---|---|---|
| Atlassianatlassian.com | IT service management | 71/100 | ation The monthly uptime percentage indicated in the above tables is determined by subtracting from 100% the percentage of Downtime Minutes (as defined below) out of the total minutes in the relevant....Read at https://www.atlassian.com/legal/sla on 2026-10-15 |
| Rapid7rapid7.com | Vulnerability management | 70/100 | Rapid7’s target is 100% System Availability.Read at https://www.rapid7.com/legal/sla/ on 2026-10-18 |
| TrustArctrustarc.com | Privacy compliance | 70/100 | by TrustArc and Customer was negatively impacted (system availability being measured by TrustArc at 100% down during the window in question), TrustArc shall provide, as the sole and exclusive remedy,....Read at https://trust.trustarc.com/en-US/policies/service-level-agreement on 2026-10-14 |
| Dixadixa.com | Helpdesk | 61/100 | ce available 24 hours a day, 7 days a week, and use commercially reasonable best efforts to provide 100% uptime, except for the following “Uptime Exclusions”: (i) occasional planned downtime at non-pe...Read at https://www.dixa.com/legal/sla on 2026-10-13 |
| Expelexpel.com | SIEM and security operations | 61/100 | o the following table: System Availability *Credit as a Percentage of One Month of Service 99.95% – 100.00% 0% 99.00% – 99.94% 10% 95.00% – 98.99% 25% Less than 95.0% 50% Notwithstanding the foregoing...Read at https://expel.com/sla/ on 2026-10-13 |
| Firstupfirstup.io | Retail operations | 61/100 | Service Availability SLA Credit Percentage 100% – 99.9% 0.0% < 99.9% – 99.5% 2.0% < 99.5% – 98% 5.0% < 98% 10.0% 4.Read at https://firstup.io/legal/service-level-agreement/ on 2026-10-17 |
| Mapboxmapbox.com | GIS and mapping | 61/100 | mer's annual fee divided by 12, as follows: Total Available Uptime (across all APIs) per month 100% - 99.9% - 0% Credit Amount 99.89% - 99% - 10% Credit Amount Less than 99% - 25% Credit Amount T...Read at https://www.mapbox.com/legal/sla on 2026-10-15 |
| Tesoriotesorio.com | Debt collection software | 61/100 | ce Level Credit % 99% to 99.49% 10% 98% to 98.99% 20% 97% to 97.99% 35% 95% to 96.99% 50% Under 95% 100% The Service Level Credit % will be applied to the prorated monthly fee for the Service during t...Read at https://tesorio.com/sla on 2026-10-17 |
| Tiger Datatigerdata.com | Data warehouses and databases | 61/100 | Service is provisioned and running for only part of a calendar month, such cluster is deemed to be 100% available during the portion of the month in which it was not provisioned and running.Read at https://www.tigerdata.com/legal/service-level-agreement on 2026-10-14 |
| Codiocodio.com | Learning management | 57/100 | Definitions “Monthly Uptime Percentage” is calculated by subtracting from 100% the percentage of minutes during the calendar month in which the applicable Products were in the stRead at https://www.codio.com/legal-stuff on 2026-10-15 |
| Formxformx.ai | Document AI and data capture | 57/100 | We will use commercially reasonable efforts to achieve 100% uptime.Read at https://www.formx.ai/service-level-agreement/ on 2026-10-17 |
| ScreenCloudscreencloud.com | Digital signage | 57/100 | to or greater than 99.0% 10% Less than 99.0% but equal to or greater than 95.0% 30% Less than 95.0% 100% c) The following forms of Downtime are excluded from the Service Availability calculation: Down...Read at https://screencloud.com/sla on 2026-10-14 |
| Vantavanta.com | Compliance automation | 57/100 | " Fee Credit " means the following: Uptime Percentage Fee Credit 99.0% - 100% 0% of Fees attributable to such month 95.0% - 98.99% 10% of Fees attributable to such month <95.0%Read at https://www.vanta.com/legal/sla on 2026-10-15 |
| Boomiboomi.com | Workflow automation | 52/100 | Service Availability Credit Percentage < 99.99% 10% < 99.00% 20% < 97.00% 35% < 95.00% 50% < 90.00% 100% c.Read at https://boomi.com/sla/ on 2026-10-16 |
| Event Templeeventtemple.com | Catering and event management | 52/100 | “Monthly Uptime Percentage” is calculated by subtracting from 100% the percentage of minutes during the month in which the Event Temple Software were Unavailable.Read at https://www.eventtemple.com/legal-articles/service-level-agreement on 2026-10-15 |
| Netdatanetdata.cloud | Monitoring and observability | 52/100 | admap GitHub Releases Request a Briefing Changelog Best energy efficiency True real-time per-second 100% automated zero config Centralized observability Multi-year retention High availability built-in...Read at https://www.netdata.cloud/service-terms/ on 2026-10-19 |
| Aptibleaptible.com | Cloud hosting | 48/100 | “Monthly Uptime Percentage” is calculated by subtracting from 100% the percentage of minutes during the month in which the Aptible Platform was Unavailable.Read at https://www.aptible.com/legal/service-level-agreement on 2026-10-19 |
| NextBillion.ainextbillion.ai | Route planning and delivery | 48/100 | r Your annual Charges divided by 12, as follows: Total Available Uptime (across all APIs) per month 100% – 99.9% – 0% Credit Amount 99.89% – 99% – 10% Credit Amount Less than 99% – 25% Credit Amount T...Read at https://nextbillion.ai/sla on 2026-10-18 |
| Scalewayscaleway.com | Cloud hosting | 48/100 | Client partially runs a Resource during the course of a month, it is assumed that such Resource is 100% available for the portion of the relevant month that it was not running); Tpit : Number of minut...Read at https://www.scaleway.com/en/sla/ on 2026-10-13 |
| Scribescribehow.com | Knowledge base and wiki | 48/100 | tage indicated in the above tables as the Availability Commitment is determined by subtracting from 100% the percentage of accumulated time, measured in minutes, during which Customer is unable to acc...Read at https://scribe.com/legal/sla on 2026-10-18 |
| Dacastdacast.com | Video and podcast hosting | 43/100 | xcluded Downtime) / (Total Hours in Reporting Period – Scheduled Maintenance – Excluded Downtime) × 100% Unplanned Downtime means any time, measured in hours, that the Service is not available other t...Read at https://www.dacast.com/service-level-agreement/ on 2026-10-16 |
| HireVuehirevue.com | Recruiting assessment | 43/100 | (1) Site Uptime minus Unplanned Outage time, (2) divided by Site Uptime , and (3) all multiplied by 100%.Read at https://legal.hirevue.com/product-documentation/sla on 2026-10-19 |
| Metapackmetapack.com | Shipping and logistics | 43/100 | Definitions “Monthly Uptime Percentage” is calculated by subtracting from 100% the percentage of minutes during the month in which any of the Included Services, as applicable, weRead at https://www.metapack.com/legal/service-level-agreement/ on 2026-10-14 |
| Mindticklemindtickle.com | Sales engagement | 43/100 | Definitions “Monthly Uptime Percentage” is calculated by subtracting from 100% the percentage of hours during the month in which Mindtickle Platform was Unavailable.Read at https://www.mindtickle.com/legal/service-level-agreement/ on 2026-10-14 |
| PlanetScaleplanetscale.com | Data warehouses and databases | 43/100 | Definitions Monthly Uptime Percentage for a database is calculated by subtracting from 100% the percentage of 1 minute periods during the monthly billing cycle in which the database was UnavaRead at https://planetscale.com/legal/planetscale-service-level-agreement on 2026-10-13 |