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CallHippo

callhippo.com · Contact centre · checked 2026-09-13

59/100CBand C

Rank 3 of 45 in Contact centre, where the median is 17.

We measured 11 of 12 criteria for CallHippo on 2026-09-13. We found 6 with a source and did not find 5 at the addresses we checked; 1 we could not measure at all. That is a transparency score of 59 out of 100, band C.

Overview

0 days since the newest finding, 0 since the oldest. 12 of 12 criteria measured in the last 30 days.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

CallHippo

callhippo.com · Contact centre

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 59of 100 Rank 3 of 45

Published commitments5 of 9 found

Measured behaviour1 of 2 found, 1 not measured

Checked 2026-09-13. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that CallHippo has no such document.

Where CallHippo sits in Contact centre

  1. A0 0%
  2. B0 0%
  3. C3 7%
  4. D6 13%
  5. E7 16%
  6. F29 64%
45 vendors with a score; 2 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of CallHippo is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Subprocessor list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-13.

Show the 7 addresses we checked
  1. https://callhippo.com/legal/subprocessors – blocked or unavailable (HTTP 403)
  2. https://callhippo.com/subprocessors – blocked or unavailable (HTTP 403)
  3. https://callhippo.com/sub-processors – reached, no match (HTTP 404)
  4. https://callhippo.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://callhippo.com/trust/subprocessors – blocked or unavailable (HTTP 403)
  6. https://callhippo.com/privacy/subprocessors – blocked or unavailable (HTTP 403)
  7. https://callhippo.com/legal/subprocessor-list – blocked or unavailable (HTTP 403)

Is this wrong? Send us the URL

✗

Status page with history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-13.

Show the 3 addresses we checked
  1. https://status.callhippo.com/ – The name "status.callhippo.com" could not be resolved.
  2. https://callhippo.com/status – reached, no match (HTTP 404)
  3. https://callhippo.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-09-13.

Show the 1 address we checked
  1. https://callhippo.com/ – third-party requests before any interaction: a.omappapi.com, ad.doubleclick.net, alb.reddit.com, api.omappapi.com, bat.bing.com, bat.bing.net, bzr.openai.com, bzrcdn.openai.com, capi-automation.s3.us-east-2.amazonaws.com, connect.facebook.net, d1x9dsge91xf6g.cloudfront.net, forms.hscollectedforms.net, forms.hsforms.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hscollectedforms.net, lg.hyr.so, px.ads.linkedin.com, region1.analytics.google.com, scripts.clarity.ms, snap.licdn.com, stats.g.doubleclick.net, www.clarity.ms, www.facebook.com, www.google.com, www.google.de, www.googletagmanager.com, www.redditstatic.com, z.clarity.ms

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-13.

Show the 6 addresses we checked
  1. https://callhippo.com/legal/sla – reached, no match (HTTP 200)
  2. https://callhippo.com/sla – reached, no match (HTTP 200)
  3. https://callhippo.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://callhippo.com/trust/sla – reached, no match (HTTP 200)
  5. https://callhippo.com/uptime – reached, no match (HTTP 404)
  6. https://callhippo.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Named privacy contact

weight 1 of 3

No named privacy contact found.

Checked 7 addresses on 2026-09-13.

Show the 7 addresses we checked
  1. https://callhippo.com/legal/privacy – reached, no match (HTTP 200)
  2. https://callhippo.com/privacy – reached, no match (HTTP 200)
  3. https://callhippo.com/privacy-policy – reached, no match (HTTP 404)
  4. https://callhippo.com/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://callhippo.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://callhippo.com/trust/privacy – reached, no match (HTTP 200)
  7. https://callhippo.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 6
✓

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://callhippo.com/privacy/dpa/ · checked 2026-09-13

✓

Data location stated

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording India, United States.
    Show the 2 exact wordings

    Your Personal Information may be transferred across national borders because, We have servers located in the United States of America and India, and the companies We hire to help Us run Our business m...

    Read at https://callhippo.com/privacy/

    Your Personal Information may be transferred across national borders because, We have servers located in the United States of America and India, and the companies We hire to help Us run Our business m...

    Read at https://callhippo.com/privacy/

Source: https://callhippo.com/privacy/ · checked 2026-09-13

✓

Public pricing

weight 2 of 3

Actual numbers on a public page.

Source: https://callhippo.com/pricing/ · checked 2026-09-13

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 15552000 seconds (180 days).
    Show the exact wording

    max-age=15552000; includeSubDomains; preload

    Read at https://callhippo.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=15552000; includeSubDomains; preload

    Read at https://callhippo.com/

    max-age=15552000; includeSubDomains; preload

    Read at https://callhippo.com/

Source: https://callhippo.com/ · checked 2026-09-13

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://callhippo.com/privacy/dpa/ · checked 2026-09-13

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA, SOC 2 Type II.
    Show the 2 exact wordings

    HIPAA Compliance In Cloud Phone Systems CallHippo is now HIPAA compliant.

    Read at https://callhippo.com/security/

    Start Free Trial SOC 2 Type II Compliance for Secure Communication CallHippo is now SOC 2 Type II compliant, ensuring that

    Read at https://callhippo.com/security/

Source: https://callhippo.com/security/ · checked 2026-09-13

Not measured by us 1
–

security.txt (RFC 9116)

weight 1 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 1 address we checked
  1. https://callhippo.com/.well-known/security.txt – blocked or unavailable (HTTP 403)

Is this wrong? Send us the URL

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.