Transparency alternatives to CallHippo
Other Contact centre vendors we measure, sorted by how much they publish that CallHippo does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 44 that differ from CallHippo on at least one criterion we measured for both. Public transparency score, not a product or security rating.
CallHippo has 5 gaps in what we could measure: Subprocessor list, Status page with history, Uptime SLA with a figure, No third-party tracking before consent, Named privacy contact. The column “publishes and CallHippo does not” is the one that closes them.
| Vendor | Score | Publishes, and CallHippo does not | CallHippo publishes, and they do not | |
|---|---|---|---|---|
| Call Handling VCCcallhandling.co.uk | 43/100 | 3 Subprocessor list, Status page with history, Named privacy contact | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| FreeClimbfreeclimb.com | 35/100 | 3 Status page with history, Uptime SLA with a figure, Named privacy contact | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| Aircallaircall.io | 61/100 | 2 Status page with history, Named privacy contact | 1 Public pricing | Compare |
| CloudTalkcloudtalk.io | 61/100 | 2 Subprocessor list, Named privacy contact | 1 Data processing agreement | Compare |
| Puzzelpuzzel.com | 47/100 | 2 Subprocessor list, Status page with history | 3 Data processing agreement, Public pricing, Certifications named | Compare |
| Nextivanextiva.com | 43/100 | 2 Status page with history, Named privacy contact | 3 Data processing agreement, Certifications named, Notice before subprocessors change | Compare |
| Diabolocomdiabolocom.com | 30/100 | 2 Status page with history, Named privacy contact | 4 Data processing agreement, Data location stated, Certifications named, +1 | Compare |
| Talkdesktalkdesk.com | 26/100 | 2 Status page with history, Named privacy contact | 5 Data processing agreement, Data location stated, Certifications named, +2 | Compare |
| Placetelplacetel.de | 14/100 | 2 Status page with history, Named privacy contact | 6 Data processing agreement, Data location stated, Public pricing, +3 | Compare |
| 2Chat2chat.co | 43/100 | 1 Subprocessor list | 3 Data location stated, Certifications named, HTTPS enforced with HSTS | Compare |
| JustCalljustcall.io | 43/100 | 1 Status page with history | 2 Data processing agreement, Notice before subprocessors change | Compare |
| NICEnice.com | 39/100 | 1 Named privacy contact | 2 Data location stated, HTTPS enforced with HSTS | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.