SaaS Ranking

Uptime SLA with a figure in Email marketing

"High availability" is marketing. "99.9 %" is a commitment.

11% here against 12% across every category we measure. Email marketing sits below the overall share for this criterion.

Back to Uptime SLA with a figure across all categories, or to Email marketing.

Published

An availability commitment with a figure.

VendorWhat we found
ActiveCampaign https://www.activecampaign.com/legal/service-level-agreement

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Brevo 6 addresses checked
Campaign Monitor 6 addresses checked
CleverReach 6 addresses checked
Customer.io 6 addresses checked
Klaviyo 6 addresses checked
Mailchimp 6 addresses checked
Omnisend 6 addresses checked
Postmark 6 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Kit The vendor’s server blocked or rate-limited our crawler, so this was not measured.
MailerLite The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Mailjet This vendor was not measured because our run stopped waiting for it.

Found something we missed? Tell us and the next run picks it up.