Customer.io
What Customer.io publishes, measured on their own site. Every result below links the page we found it on, or lists the addresses we checked.
- 80out of 100
- 10/10Criteria measured
- 2026-08-31Checked
Vendor site: customer.io · category: Email marketing
Data processing agreement
Published and readable without a login.
Source: https://customer.io/legal/dpa · checked 2026-08-31
Subprocessor list
The actual list is published, not just a promise to keep one.
Source: https://customer.io/legal/sub-processors · checked 2026-08-31
Data location stated
The hosting location is stated on a public page.
Source: https://customer.io/security · checked 2026-08-31
Status page with history
A public status page with incident history.
Source: https://status.customerio.com/ · checked 2026-08-31
Public pricing
Actual numbers on a public page.
Source: https://customer.io/pricing · checked 2026-08-31
Certifications named
SOC 2 or ISO 27001 named on a public page.
Source: https://customer.io/security · checked 2026-08-31
Uptime SLA with a figure
No uptime figure found.
Checked 6 addresses on 2026-08-31.
Show the 6 addresses we checked
https://customer.io/legal/sla– reached, no match (HTTP 404)https://customer.io/sla– reached, no match (HTTP 404)https://customer.io/legal/service-level-agreement– reached, no match (HTTP 404)https://customer.io/trust/sla– reached, no match (HTTP 404)https://customer.io/uptime– reached, no match (HTTP 404)https://customer.io/legal/uptime-sla– reached, no match (HTTP 404)
HTTPS enforced with HSTS
HTTP redirects to HTTPS and the HSTS header is set.
Source: https://customer.io/ · checked 2026-08-31
No third-party tracking before consent
No consent-free first load found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://customer.io/– third-party requests before any interaction: cdn.sanity.io, consent.cookiebot.com, consentcdn.cookiebot.com, consumer.cloud.gist.build, pagead2.googlesyndication.com, region1.google-analytics.com, www.googletagmanager.com
security.txt (RFC 9116)
No security.txt found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://customer.io/.well-known/security.txt– reached, no match (HTTP 404)