SaaS Ranking
Menu

Mailgun: what they publish

mailgun.com · Email marketing · checked 2026-10-15

83/100BBand B

Rank 1 of 33 in Email marketing, where the median is 22.

Public transparency score, not a product or security rating. Latest check: 2026-10-15. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

4 days since the newest dated result, 4 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Mailgun

mailgun.com · Email marketing

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
B 83of 100 Rank 1 of 33

Published commitments8 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-15. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Mailgun has no such document.

Where Mailgun sits in Email marketing

  1. A0 0%
  2. B4 12%
  3. C4 12%
  4. D5 15%
  5. E3 9%
  6. F17 52%
33 vendors with a score; 4 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Mailgun is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Mailgun states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-10-15.

Show the 7 addresses we checked
  1. https://mailgun.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://mailgun.com/subprocessors – reached, no match (HTTP 404)
  3. https://mailgun.com/sub-processors – reached, no match (HTTP 404)
  4. https://mailgun.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://mailgun.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://mailgun.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://mailgun.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Email marketing: 6 of 34 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-15.

Show the 1 address we checked
  1. https://mailgun.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Email marketing: 6 of 32 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 10
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/data-processing-agreement/ · checked 2026-10-15

Across the market: Data processing agreement in Email marketing: 14 of 34 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    Your platform will be hosted from their data centers throughout the United States or Europe, based on where you have selected to deploy our services (no transfers between these sepa

    Read at https://www.mailgun.com/legal/privacy-policy/

Source: https://www.mailgun.com/legal/privacy-policy/ · checked 2026-10-15

Across the market: Data location stated in Email marketing: 11 of 33 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.mailgun.com/ · checked 2026-10-15

Across the market: Status page with history in Email marketing: 12 of 34 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.mailgun.com/pricing/ · checked 2026-10-15

Across the market: Public pricing in Email marketing: 25 of 33 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000

    Read at https://mailgun.com/

Source: https://mailgun.com/ · checked 2026-10-15

Across the market: HTTPS enforced with HSTS in Email marketing: 19 of 35 companies

✓weight 2 of 3

No third-party requests before any interaction.

Source: https://mailgun.com/ · checked 2026-10-15

Across the market: No third-party tracking before consent in Email marketing: 2 of 35 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/data-processing-agreement/ · checked 2026-10-15

Across the market: Notice before subprocessors change in Email marketing: 10 of 33 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page ISO/IEC 27001, SOC 2 Type II.
    Show the 2 exact wordings

    on to our partnership with an industry-leading hosting provider, Sinch Mailgun is SOC 2 Type II and ISO/IEC 27001 Certified, as well as GDPR compliant .

    Read at https://www.mailgun.com/security/

    In addition to our partnership with an industry-leading hosting provider, Sinch Mailgun is SOC 2 Type II and ISO/IEC 27001 Certified, as well as GDPR compliant .

    Read at https://www.mailgun.com/security/

Source: https://www.mailgun.com/security/ · checked 2026-10-15

Across the market: Certifications named in Email marketing: 8 of 34 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.99 %.
    Show the exact wording

    or all of the API, SMTP and Outbound Delivery services listed on our status page) will be available 99.99% of the time in any given monthly billing period, excluding maintenance.

    Read at https://www.mailgun.com/legal/sla/

Source: https://www.mailgun.com/legal/sla/ · checked 2026-10-15

Across the market: Uptime SLA with a figure in Email marketing: 2 of 33 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.mailgun.com/legal/privacy-policy/ · checked 2026-10-15

Across the market: Named privacy contact in Email marketing: 14 of 33 companies

History

100 0 2026-10-08: 83 of 1002026-10-15: 83 of 100 2026-10-08 2026-10-15
Score over the last 2 runs we measured Mailgun in: 83 (2026-10-08), 83 (2026-10-15).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Mailgun

10 found · 2 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-15.

Investigate 2 open evidence questions
  1. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  2. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.