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Site24x7: what they publish

site24x7.com · Monitoring and observability · checked 2026-10-14

19/100FBand F

Rank 34 of 46 in Monitoring and observability, where the median is 32.5.

Public transparency score, not a product or security rating. Latest check: 2026-10-14. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

2 days since the newest dated result, 2 since the oldest. 11 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Site24x7

site24x7.com · Monitoring and observability

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
F 19of 100 Rank 34 of 46

Published commitments1 of 9 found

Measured behaviour2 of 2 found, 1 not measured

Checked 2026-10-14. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Site24x7 has no such document.

Where Site24x7 sits in Monitoring and observability

  1. A0 0%
  2. B2 4%
  3. C8 17%
  4. D5 11%
  5. E17 37%
  6. F14 30%
46 vendors with a score; 3 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Site24x7 is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Site24x7 states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

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No data processing agreement found.

Checked 8 addresses on 2026-10-14.

Show the 8 addresses we checked
  1. https://site24x7.com/legal/dpa – reached, no match (HTTP 404)
  2. https://site24x7.com/dpa – reached, no match (HTTP 404)
  3. https://site24x7.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://site24x7.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://site24x7.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://site24x7.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://site24x7.com/trust/dpa – reached, no match (HTTP 404)
  8. https://site24x7.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Monitoring and observability: 12 of 46 companies

✗

Subprocessors: the published list

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No subprocessor list found.

Checked 7 addresses on 2026-10-14.

Show the 7 addresses we checked
  1. https://site24x7.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://site24x7.com/subprocessors – reached, no match (HTTP 404)
  3. https://site24x7.com/sub-processors – reached, no match (HTTP 404)
  4. https://site24x7.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://site24x7.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://site24x7.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://site24x7.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Monitoring and observability: 10 of 46 companies

✗

Data location: where they say data is hosted

weight 3 of 3

No statement about data location found.

Checked 7 addresses on 2026-10-14.

Show the 7 addresses we checked
  1. https://site24x7.com/security – reached, no match (HTTP 404)
  2. https://site24x7.com/trust – reached, no match (HTTP 404)
  3. https://site24x7.com/legal/privacy – reached, no match (HTTP 404)
  4. https://site24x7.com/privacy – blocked or unavailable (HTTP 403)
  5. https://site24x7.com/privacy-policy – reached, no match (HTTP 404)
  6. https://site24x7.com/compliance – reached, no match (HTTP 404)
  7. https://site24x7.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in Monitoring and observability: 15 of 46 companies

✗

Status page with incident history

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No public status page found.

Checked 3 addresses on 2026-10-14.

Show the 3 addresses we checked
  1. https://status.site24x7.com/ – reached, no match (HTTP 200)
  2. https://site24x7.com/status – reached, no match (HTTP 404)
  3. https://site24x7.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Monitoring and observability: 19 of 48 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-14.

Show the 5 addresses we checked
  1. https://site24x7.com/pricing – reached, no match (HTTP 404)
  2. https://site24x7.com/pricing/ – reached, no match (HTTP 404)
  3. https://site24x7.com/plans – reached, no match (HTTP 404)
  4. https://site24x7.com/en/pricing – reached, no match (HTTP 404)
  5. https://site24x7.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in Monitoring and observability: 38 of 48 companies

✗

Notice before subprocessors change

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No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-14.

Show the 8 addresses we checked
  1. https://site24x7.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://site24x7.com/subprocessors – reached, no match (HTTP 404)
  3. https://site24x7.com/sub-processors – reached, no match (HTTP 404)
  4. https://site24x7.com/legal/dpa – reached, no match (HTTP 404)
  5. https://site24x7.com/dpa – reached, no match (HTTP 404)
  6. https://site24x7.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://site24x7.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://site24x7.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Monitoring and observability: 11 of 47 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-14.

Show the 6 addresses we checked
  1. https://site24x7.com/legal/sla – reached, no match (HTTP 404)
  2. https://site24x7.com/sla – reached, no match (HTTP 404)
  3. https://site24x7.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://site24x7.com/trust/sla – reached, no match (HTTP 404)
  5. https://site24x7.com/uptime – reached, no match (HTTP 404)
  6. https://site24x7.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Monitoring and observability: 8 of 47 companies

✗

Named privacy contact (DPO or privacy address)

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No named privacy contact found.

Checked 7 addresses on 2026-10-14.

Show the 7 addresses we checked
  1. https://site24x7.com/legal/privacy – reached, no match (HTTP 404)
  2. https://site24x7.com/privacy – blocked or unavailable (HTTP 403)
  3. https://site24x7.com/privacy-policy – reached, no match (HTTP 404)
  4. https://site24x7.com/legal/privacy-policy – reached, no match (HTTP 404)
  5. https://site24x7.com/legal/privacy-notice – reached, no match (HTTP 404)
  6. https://site24x7.com/trust/privacy – reached, no match (HTTP 404)
  7. https://site24x7.com/datenschutz – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Named privacy contact in Monitoring and observability: 15 of 46 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 3
✓

HTTPS enforced with HSTS

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HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 64072000 seconds (741 days).
    Show the exact wording

    max-age=64072000; includeSubDomains; preload

    Read at https://site24x7.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=64072000; includeSubDomains; preload

    Read at https://site24x7.com/

    max-age=64072000; includeSubDomains; preload

    Read at https://site24x7.com/

Source: https://site24x7.com/ · checked 2026-10-14

Across the market: HTTPS enforced with HSTS in Monitoring and observability: 35 of 49 companies

✓

Certifications named (SOC 2, ISO 27001)

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SOC 2 or ISO 27001 named on a public page.

  • Named on that page CSA STAR (not counted: the sentence does not carry it), ISO 9001 (not counted: the sentence does not carry it), ISO 22301 (not counted: the sentence does not carry it), ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 (unclear from the sentence), ISO/IEC 27701, SOC 2 Type II (unclear from the sentence). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 8 exact wordings

    7017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAMP Level 2 CSA STAR LEVEL ONE CSA STAR LEVEL TWO ENS DESC Risk Profile Third Party Dependencies Yes Hosting Sel...

    Read at https://trust.site24x7.com/

    Certifications ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAMP Level 2 CSA STAR LEVEL ONE CSA STAR LEVEL TWO ENS DESC R...

    Read at https://trust.site24x7.com/

    ns ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAMP Level 2 CSA STAR LEVEL ONE CSA STAR LEVEL TWO ENS DESC Risk Profile....

    Read at https://trust.site24x7.com/

    Compliance Certifications ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GD

    Read at https://trust.site24x7.com/

    Compliance Certifications ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAMP Level 2 CSA

    Read at https://trust.site24x7.com/

    Compliance Certifications ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAMP Level 2 CSA STAR LEVEL ONE

    Read at https://trust.site24x7.com/

    Compliance Certifications ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAM

    Read at https://trust.site24x7.com/

    Compliance Certifications ISO/IEC 27001 ISO/IEC 27701 ISO/IEC 27017 ISO/IEC 27018 SOC 2 Type II SOC 1 Type II ISO/IEC 9001 ISO/IEC 22301 GDPR CCPA TX-RAMP Level 2 CSA STAR LEVEL ONE CSA S

    Read at https://trust.site24x7.com/

Source: https://trust.site24x7.com/ · checked 2026-10-14

Across the market: Certifications named in Monitoring and observability: 22 of 48 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://www.site24x7.com/.well-known/security.txt · checked 2026-10-14

Across the market: security.txt (RFC 9116) in Monitoring and observability: 9 of 46 companies

Not measured by us 1
–weight 2 of 3

Not measured. The page could not be loaded in a browser, so this was not measured.

Show the 1 address we checked
  1. https://site24x7.com/ – page.waitForTimeout: Page crashed

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Monitoring and observability: 1 of 48 companies

History

100 0 2026-10-07: 19 of 1002026-10-14: 19 of 100 2026-10-07 2026-10-14
Score over the last 2 runs we measured Site24x7 in: 19 (2026-10-07), 19 (2026-10-14).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Site24x7

3 found · 8 not found · 1 not measured across 12 public checks.

11 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-14.

Investigate 9 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  4. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  5. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  6. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  7. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  8. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check
  9. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.