Alternatives to Twist
Other Customer communities vendors we measure, sorted by how much they publish that Twist does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 27 that differ from Twist on at least one criterion we measured for both. Public transparency score, not a product or security rating.
Twist has 7 gaps in what we could measure: Data processing agreement, Subprocessor list, Status page with history, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, Notice before subprocessors change. The column “publishes and Twist does not” is the one that closes them.
| Vendor | Score | Publishes, and Twist does not | Twist publishes, and they do not | |
|---|---|---|---|---|
| Bettermodebettermode.com | 83/100 | 5 Data processing agreement, Subprocessor list, Status page with history, +2 | 1 security.txt (RFC 9116) | Compare |
| Higher Logichigherlogic.com | 65/100 | 4 Data processing agreement, Subprocessor list, Status page with history, +1 | 3 Public pricing, security.txt (RFC 9116), Named privacy contact | Compare |
| Hivebritehivebrite.com | 52/100 | 4 Data processing agreement, Subprocessor list, Status page with history, +1 | 3 Data location stated, Public pricing, HTTPS enforced with HSTS | Compare |
| Mattermostmattermost.com | 48/100 | 4 Subprocessor list, Status page with history, Certifications named, +1 | 3 Data location stated, Public pricing, Named privacy contact | Compare |
| Circlecircle.so | 61/100 | 3 Data processing agreement, Status page with history, Notice before subprocessors change | 2 security.txt (RFC 9116), Named privacy contact | Compare |
| Heartbeatheartbeat.chat | 52/100 | 3 Data processing agreement, Status page with history, Notice before subprocessors change | 2 Data location stated, security.txt (RFC 9116) | Compare |
| Discipledisciplemedia.com | 39/100 | 3 Data processing agreement, Subprocessor list, Certifications named | 4 Data location stated, Public pricing, security.txt (RFC 9116), +1 | Compare |
| Mighty Networksmightynetworks.com | 57/100 | 2 Data processing agreement, Notice before subprocessors change | 1 security.txt (RFC 9116) | Compare |
| Discoursediscourse.org | 52/100 | 2 Subprocessor list, Certifications named | 1 security.txt (RFC 9116) | Compare |
| Zapnitozapnito.com | 43/100 | 2 Subprocessor list, Status page with history | 2 Data location stated, security.txt (RFC 9116) | Compare |
| Rocket.Chatrocket.chat | 39/100 | 2 Status page with history, Certifications named | 2 Public pricing, security.txt (RFC 9116) | Compare |
| Flockflock.com | 32/100 | 2 Status page with history, Certifications named | 2 Data location stated, Named privacy contact | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.