SaaS Ranking

Alternatives to Circle

Other Customer communities vendors we measure, sorted by how much they publish that Circle does not. This is a comparison of disclosure, not of features or fitness.

12 shown of 23 that differ from Circle on at least one criterion we measured for both. Public transparency score, not a product or security rating.

Circle has 6 gaps in what we could measure: Subprocessor list, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Named privacy contact. The column “publishes and Circle does not” is the one that closes them.

VendorScorePublishes, and Circle does notCircle publishes, and they do not
Bettermodebettermode.com 83/100 3 Subprocessor list, Certifications named, Named privacy contact nothing Compare
Discoursediscourse.org 52/100 3 Subprocessor list, Certifications named, Named privacy contact 3 Data processing agreement, Status page with history, Notice before subprocessors change Compare
Hivebritehivebrite.com 52/100 3 Subprocessor list, security.txt (RFC 9116), Named privacy contact 3 Data location stated, Public pricing, HTTPS enforced with HSTS Compare
Mattermostmattermost.com 48/100 3 Subprocessor list, Certifications named, security.txt (RFC 9116) 3 Data processing agreement, Data location stated, Public pricing Compare
Zapnitozapnito.com 43/100 2 Subprocessor list, Named privacy contact 3 Data processing agreement, Data location stated, Notice before subprocessors change Compare
Discipledisciplemedia.com 39/100 2 Subprocessor list, Certifications named 4 Data location stated, Status page with history, Public pricing, +1 Compare
Rocket.Chatrocket.chat 39/100 2 Certifications named, Named privacy contact 3 Data processing agreement, Public pricing, Notice before subprocessors change Compare
Higher Logichigherlogic.com 65/100 1 Subprocessor list 1 Public pricing Compare
Mighty Networksmightynetworks.com 57/100 1 Named privacy contact 1 Status page with history Compare
Heartbeatheartbeat.chat 52/100 1 Named privacy contact 1 Data location stated Compare
Flockflock.com 32/100 1 Certifications named 3 Data processing agreement, Data location stated, Notice before subprocessors change Compare
Matrixmatrix.org 22/100 1 security.txt (RFC 9116) 4 Data processing agreement, Data location stated, Public pricing, +1 Compare

Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.