Lucidchart
lucid.co · Document collaboration · checked 2026-09-04
Rank 9 of 26 in Document collaboration, where the median is 30.
- 5 found
- 7 not found
- 0 not measured
We measured 12 of 12 criteria for Lucidchart on 2026-09-04. We found 5 with a source and did not find 7 at the addresses we checked. That is a transparency score of 43 out of 100, band D.
Overview
Transparency labelsaas-ranking.com
Lucidchart
- A
- B
- C
- D
- E
- F
Published commitments4 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- foundData location stated×3
- foundStatus page with history×2
- foundPublic pricing×2
- not foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- not foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-04. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.
Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Lucidchart has no such document.
What they state
The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.
- Named on that page FedRAMP, ISO/IEC 27001, ISO/IEC 27701, SOC 2, SOC 2 Type II.
Show the 5 exact wordings
Data Privacy Framework FedRAMP Authorized Cloud Application Security Assessment (CASA) IRAP Assessed at the PROTECTED Level , open
Read at https://lucid.co/securityal and international requirements and maintains compliance certifications, including: SOC 2 Type II ISO 27001 , opens in a new tab ISO 27701 , opens in a new tab ISO 42001 , opens in a new tab PCI (me...
Read at https://lucid.co/securityporate Rules to transfer personal data from the EEA, UK, or Switzerland to the US and Lucid is also ISO 27701 certified.
Read at https://lucid.co/securityOur trust center includes our SOC 2, CAIQ, and SIG documentation, and more than 30 additional documents.
Read at https://lucid.co/securityapplicable local and international requirements and maintains compliance certifications, including: SOC 2 Type II ISO 27001 , opens in a new tab ISO 27701 , opens in a new tab ISO 42001 , opens in a n...
Read at https://lucid.co/security - Locations named next to the hosting wording Australia, Germany, Ireland, Sydney, Virginia.
Show the 5 exact wordings
Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU (Germany, Ireland), and Australia (Sydney, Melbourne).
Read at https://lucid.co/securityLearn more about AI privacy and security Frequently asked questions Where is customer data stored and hosted? Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU...
Read at https://lucid.co/securityarn more about AI privacy and security Frequently asked questions Where is customer data stored and hosted? Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU (...
Read at https://lucid.co/securityLucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU (Germany, Ireland), and Australia (Sydney, Melbourne).
Read at https://lucid.co/securityLearn more about AI privacy and security Frequently asked questions Where is customer data stored and hosted? Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU...
Read at https://lucid.co/security - Third-party hosts we saw on the first load 5 googletagmanager.com, lucid.app, lucidchart.com, osano.com, qualified.com.
Show the 5 exact wordings
www.googletagmanager.com
Read at https://lucid.co/cdn-assets.lucid.app, cdn.lucid.app, iceberg.lucid.app, images.lucid.app, lucid.app
Read at https://lucid.co/cdn-cashy-static-assets.lucidchart.com
Read at https://lucid.co/cmp.osano.com
Read at https://lucid.co/js.qualified.com
Read at https://lucid.co/ - HSTS max-age 31536000 seconds (365 days).
Show the exact wording
max-age=31536000 ; includeSubDomains
Read at https://lucid.co/ - HSTS options includeSubDomains.
Show the exact wording
max-age=31536000 ; includeSubDomains
Read at https://lucid.co/
Gaps, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-04.
Show the 8 addresses we checked
https://lucid.co/legal/dpa– reached, no match (HTTP 404)https://lucid.co/dpa– reached, no match (HTTP 404)https://lucid.co/legal/data-processing-agreement– reached, no match (HTTP 404)https://lucid.co/data-processing-agreement– reached, no match (HTTP 404)https://lucid.co/legal/data-processing-addendum– reached, no match (HTTP 404)https://lucid.co/legal/gdpr– reached, no match (HTTP 404)https://lucid.co/trust/dpa– reached, no match (HTTP 404)https://lucid.co/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
weight 3 of 3No subprocessor list found.
Checked 7 addresses on 2026-09-04.
Show the 7 addresses we checked
https://lucid.co/legal/subprocessors– reached, no match (HTTP 404)https://lucid.co/subprocessors– reached, no match (HTTP 404)https://lucid.co/sub-processors– reached, no match (HTTP 404)https://lucid.co/legal/sub-processors– reached, no match (HTTP 404)https://lucid.co/trust/subprocessors– reached, no match (HTTP 404)https://lucid.co/privacy/subprocessors– reached, no match (HTTP 404)https://lucid.co/legal/subprocessor-list– reached, no match (HTTP 404)
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
- Third-party hosts we saw on the first load 5 googletagmanager.com, lucid.app, lucidchart.com, osano.com, qualified.com.
Show the 5 exact wordings
www.googletagmanager.com
Read at https://lucid.co/cdn-assets.lucid.app, cdn.lucid.app, iceberg.lucid.app, images.lucid.app, lucid.app
Read at https://lucid.co/cdn-cashy-static-assets.lucidchart.com
Read at https://lucid.co/cmp.osano.com
Read at https://lucid.co/js.qualified.com
Read at https://lucid.co/
Checked 1 address on 2026-09-04.
Show the 1 address we checked
https://lucid.co/– third-party requests before any interaction: cdn-assets.lucid.app, cdn-cashy-static-assets.lucidchart.com, cdn.lucid.app, cmp.osano.com, iceberg.lucid.app, images.lucid.app, js.qualified.com, lucid.app, www.googletagmanager.com
Notice before subprocessors change
weight 2 of 3No commitment to give notice before subprocessors change found.
Checked 8 addresses on 2026-09-04.
Show the 8 addresses we checked
https://lucid.co/legal/subprocessors– reached, no match (HTTP 404)https://lucid.co/subprocessors– reached, no match (HTTP 404)https://lucid.co/sub-processors– reached, no match (HTTP 404)https://lucid.co/legal/dpa– reached, no match (HTTP 404)https://lucid.co/dpa– reached, no match (HTTP 404)https://lucid.co/legal/data-processing-agreement– reached, no match (HTTP 404)https://lucid.co/trust/subprocessors– reached, no match (HTTP 404)https://lucid.co/legal/sub-processors– reached, no match (HTTP 404)
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-04.
Show the 6 addresses we checked
https://lucid.co/legal/sla– reached, no match (HTTP 404)https://lucid.co/sla– reached, no match (HTTP 404)https://lucid.co/legal/service-level-agreement– reached, no match (HTTP 404)https://lucid.co/trust/sla– reached, no match (HTTP 404)https://lucid.co/uptime– reached, no match (HTTP 404)https://lucid.co/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-04.
Show the 1 address we checked
https://lucid.co/.well-known/security.txt– reached, no match (HTTP 404)
Named privacy contact
weight 1 of 3No named privacy contact found.
Checked 7 addresses on 2026-09-04.
Show the 7 addresses we checked
https://lucid.co/legal/privacy– reached, no match (HTTP 404)https://lucid.co/privacy– reached, no match (HTTP 200)https://lucid.co/privacy-policy– reached, no match (HTTP 404)https://lucid.co/legal/privacy-policy– reached, no match (HTTP 404)https://lucid.co/legal/privacy-notice– reached, no match (HTTP 404)https://lucid.co/trust/privacy– reached, no match (HTTP 404)https://lucid.co/datenschutz– reached, no match (HTTP 404)
Evidence
The full source lists sit behind these two groups, so that the answer above stays readable.
Published, with a source 5
Data location stated
weight 3 of 3The hosting location is stated on a public page.
- Locations named next to the hosting wording Australia, Germany, Ireland, Sydney, Virginia.
Show the 5 exact wordings
Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU (Germany, Ireland), and Australia (Sydney, Melbourne).
Read at https://lucid.co/securityLearn more about AI privacy and security Frequently asked questions Where is customer data stored and hosted? Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU...
Read at https://lucid.co/securityarn more about AI privacy and security Frequently asked questions Where is customer data stored and hosted? Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU (...
Read at https://lucid.co/securityLucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU (Germany, Ireland), and Australia (Sydney, Melbourne).
Read at https://lucid.co/securityLearn more about AI privacy and security Frequently asked questions Where is customer data stored and hosted? Lucid stores customer data in AWS data centers across six regions: US (Virginia, Ohio), EU...
Read at https://lucid.co/security
Source: https://lucid.co/security · checked 2026-09-04
Status page with history
weight 2 of 3A public status page with incident history.
Source: https://status.lucid.co/ · checked 2026-09-04
Public pricing
weight 2 of 3Actual numbers on a public page.
Source: https://lucid.app/pricing/lucidchart#/pricing/chart · checked 2026-09-04
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
- HSTS max-age 31536000 seconds (365 days).
Show the exact wording
max-age=31536000 ; includeSubDomains
Read at https://lucid.co/ - HSTS options includeSubDomains.
Show the exact wording
max-age=31536000 ; includeSubDomains
Read at https://lucid.co/
Source: https://lucid.co/ · checked 2026-09-04
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
- Named on that page FedRAMP, ISO/IEC 27001, ISO/IEC 27701, SOC 2, SOC 2 Type II.
Show the 5 exact wordings
Data Privacy Framework FedRAMP Authorized Cloud Application Security Assessment (CASA) IRAP Assessed at the PROTECTED Level , open
Read at https://lucid.co/securityal and international requirements and maintains compliance certifications, including: SOC 2 Type II ISO 27001 , opens in a new tab ISO 27701 , opens in a new tab ISO 42001 , opens in a new tab PCI (me...
Read at https://lucid.co/securityporate Rules to transfer personal data from the EEA, UK, or Switzerland to the US and Lucid is also ISO 27701 certified.
Read at https://lucid.co/securityOur trust center includes our SOC 2, CAIQ, and SIG documentation, and more than 30 additional documents.
Read at https://lucid.co/securityapplicable local and international requirements and maintains compliance certifications, including: SOC 2 Type II ISO 27001 , opens in a new tab ISO 27701 , opens in a new tab ISO 42001 , opens in a n...
Read at https://lucid.co/security
Source: https://lucid.co/security · checked 2026-09-04
History
Not enough completed runs yet to draw a line. The next runs fill this in.