SaaS Ranking

Uptime SLA with a figure in Document collaboration

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

0 of 37 companies we measured here publish it, that is 0%. Last checked 2026-10-17.

0% here against 3% across every category we measure. Document collaboration sits below the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Document collaboration.

The evidence at a glance
  • Found0
  • Not found at checked addresses37
  • Not measured4

41 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

None of the companies we measured here published this.

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Ayoa 6 addresses checkedChecked
Beautiful.ai 6 addresses checkedChecked
Cacoo 6 addresses checkedChecked
Collaboard 6 addresses checkedChecked
Collabora 6 addresses checkedChecked
Conceptboard 6 addresses checkedChecked
Creately 6 addresses checkedChecked
Cryptpad 6 addresses checkedChecked
Draw.io 6 addresses checkedChecked
Etherpad 6 addresses checkedChecked
Excalidraw 6 addresses checkedChecked
FigJam 6 addresses checkedChecked
Gliffy 6 addresses checkedChecked
HedgeDoc 6 addresses checkedChecked
IcePanel 6 addresses checkedChecked
Klaxoon 6 addresses checkedChecked
Limnu 6 addresses checkedChecked
Lucidchart 6 addresses checkedChecked
Ludus 6 addresses checkedChecked
MindMeister 6 addresses checkedChecked
Mural 6 addresses checkedChecked
OnlyOffice 6 addresses checkedChecked
Overleaf 6 addresses checkedChecked
Pitch 6 addresses checkedChecked
Prezi 6 addresses checkedChecked
Seatable 6 addresses checkedChecked
Sketchboard 6 addresses checkedChecked
Slidebean 6 addresses checkedChecked
SmartDraw 6 addresses checkedChecked
Stormboard 6 addresses checkedChecked
Taskade 6 addresses checkedChecked
Tome 6 addresses checkedChecked
Visio Alternative 6 addresses checkedChecked
Visual Paradigm 6 addresses checkedChecked
Weje 6 addresses checkedChecked
Whimsical 6 addresses checkedChecked
Xtiles 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Bit None of the addresses could be reached, so this was not measured.Checked
Canva Docs The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Gamma The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
tldraw The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.Checked

Other criteria in Document collaboration

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.